Digital Transformation Use of AI Services: IT Role and Impact
By 2019, 40% of digital transformation (DX) initiatives will be supported by cognitive/AI capabilities, providing timely critical insights for new operating and monetization models. In this IDC Web Conference, Ritu Jyoti will discuss the infrastructure requirements for AI services, how AI capabilities will be employed across the datacenter – varying from intelligent data services to self-configurable/self-healing/self-optimizing infrastructure – and the associated IT impact.
RecordedMay 17 201859 mins
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Innovation Accelerators such as Artificial Intelligence, Internet of Things, Augmented & Virtual Reality and other emerging technologies are drawing unique opportunities and challenges across European vertical markets, with multiple digital use cases unlocking new technology scenarios for companies.
In this IDC web conference Gabriele Roberti and Andrea Siviero from the IDC European Customer Insights & Analysis team will discuss the combination of these emerging technologies and the leading disruptive use cases across European industries, such as professional services, retail, healthcare and others, answering questions such as:
Andrea Sangalli, Research Director and Ornella Urso, Research Analyst, IDC Retail Insights
Retailers are now offering their customers real-time (anytime) contextual experiences whether they are online or offline (everywhere). Leading brands are engaging with consumers and discovering what products and services they might need or like. Voice assistants and image recognition are some of the disruptive technologies that are radically changing the retail sector and, after years of change, retail is now all about “commerce everywhere.” Brands are reaching out to their customers through multiple interfaces rather than channels, and they can do it from any location or space and at any time. In this webinar, IDC Retail Insights analysts will share insights on Commerce Everywhere Retail Business Models and what that means for retailers.
Gerry Brown, Customer Experience Research Director, IDC Europe
In this short webcast we discuss 'what makes technology buyers trusting and loyal to tech vendors'? IDC surveyed 350 senior-level technology buyers in medium and large enterprises to find out how tech vendors can improve their sales and marketing processes. The answers are both surprising and shocking, making this webinar a must-see for tech vendor sales and marketing professionals alike. We also suggest pragmatic actions that tech vendors can take to increase sales conversions and reduce customer churn.
Maggie Slowik, Senior Research Analyst, Lorenzo Veronesi, Research Manager, IDC Manufacturing Insights
The manufacturing industry is changing faster than ever, with digital transformation (DX) underway at most manufacturers, and this is set to continue as organizations begin to feel the benefits that come with it. In the past, manufacturers have been focused on productivity improvements (how to achieve more with less), but that is no longer the best measure of success.While efficiency gains are an important objective, forward thinkers are resetting their focus on innovation, the transformation of entire business models, and moving into adjacent markets. This market-disrupting shift is a common theme in IDC’s 2019 manufacturing predictions, which create a framework for IT and line-of-business executives to plan and execute technology-related initiatives in the years ahead.
Keith Kmetz and Tim Greene of IDC's Hardcopy Solutions Team
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In this IDC Web Conference Angela Vacca and Giulia Carosella from the IDC Customer Insights and Analysis team will discuss how European industries, such as transportation, finance, public sector and others, are ripe for the 2019 digital evolution, answering questions such as:
•What are the key vertical trends that are driving IT spending in Europe?
•How to spot technology hypergrowth pockets?
•What is the digital disruption ‘butterfly effect’, and how will it affect European industries?
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•What will happen in the adoption of the retail commerce platform in Europe, compared to the global peers?
•How do retailers plan to differentiate customer experience personalization?
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Join us for this complimentary webcast to understand what telcos in Europe will face in 2019 and how they should respond.
CIOs and IT organizations across Europe are challenged to support business units with modernization initiatives as they respond to persistent challenges and opportunities in the digital era.
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While change is hard, enterprises in Europe realize that futureproofing application development and deployment capabilities demands willpower, strategic investment and cultural adjustments.
The next phase of enterprise transformation requires organizations to modernize existing applications without undermining current functionality while building new applications that are cloud native. As part of this process, companies must adopt modern development and deployment practices that accelerate application delivery, address the challenges of talent shortage and developer re-skilling, and understand the rising role and options for AI.
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•Valuable insights and learnings from the IDC European DevOps, Developer and Cloud Platform Survey
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Digital transformation is a key strategy for every company of size across Europe, as organizations look to remain relevant and competitive in the age of digital business. IDC finds that AI is a key enabler of that transformation, allowing businesses to reimagine processes, services and value propositions to customers. Yet while the focus on customers is as strong as ever but as experience matures, European companies are increasingly looking to AI to drive internal process improvement as well as improve customer experience.
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Nino Giguashvili, Senior Research Analyst, IDC Health Insights Europe
The rapidly approaching deadline in the European Union's Falsified Medicines Directive (FMD) for drug serialization and traceability is currently the top concern of life science companies supplying pharmaceutical products to European markets.
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In this webinar, an IDC Health Insights analyst will discuss the imperatives for digital transformation in European supply chains and the broader potential of the 3rd platform and innovation accelerator technologies to help life science companies achieve "smart compliance," and turn their supply chains into a source of competitive advantage through the adoption of IDC's STAR(S)2 approach.
About the Speaker:
Nino Giguashvili is Senior Research Analyst for IDC Health Insights Europe. Her core research covers ICT developments in the healthcare and life science industries of the region, analyzing key technology and business issues facing healthcare and public health organizations, pharmaceutical companies, and their ICT vendors, and offering in-depth insights into the primary factors shaping the industry in the region. She advises industry organizations and ICT vendors on planning and implementing effective digital health transformation initiatives to drive business innovation.
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International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.
Digital Transformation Use of AI Services: IT Role and ImpactRitu Jyoti, Research Director, Enterprise Storage, Server and Infrastructure Software[[ webcastStartDate * 1000 | amDateFormat: 'MMM D YYYY h:mm a' ]]58 mins