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The Changing Role of Operations

Today, ops is expected to build and design delivery pipelines, have continuous statistic collection as a part of their monitoring services, and complement the development process with continuous integration and delivery practices, all while still maintaining critical back-office applications that most wouldn’t wish upon their enemies. What separates the operations teams that lead from the ones who react, and how can you prepare for what’s next?

In this talk, we’ll consider a reactive team mired in fire-fighting and incapable of making headway, then watch as change that betters the team’s output and perception throughout the organization is slowly introduced. With a focus on procedural and cultural improvements, we’ll cover root-cause analysis efforts, bringing pain forward, experimentation, shifting left on quality, and selling automation and DevOps practices to management.
Recorded Jan 17 2018 44 mins
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Presented by
Michael Stahnke, Director of Engineering, Puppet
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  • Live at: Jan 17 2018 4:00 pm
  • Presented by: Michael Stahnke, Director of Engineering, Puppet
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