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Business Continuity: Risk, Resilience, and Seamlessness

Whether it’s caused by hardware failure, human error, natural disaster, cyber-attack, or other issue, downtime is a critical problem. In fact, the 2018 Risk Barometer report by global insurance company Allianz lists disruptions in business operations as the top risk for organizations globally. In 2017, according to Forbes, organizations lost an average of $100,000 for every hour of downtime. Your employees and customers can’t afford disconnection, and neither can you. With business processes now highly dependent on IT systems, any major failure in the IT infrastructure can cripple an entire operation. Infrastructure is clearly a top asset, requiring continuous development and investment in security, network resilience, and pro-active response to disruption.

Join us on July 25 at 1 p.m. ET for “Business Continuity: Risk, Resilience, and the Obsolescence of Downtime,” a webinar from Comcast Business, to learn from our expert panelists how to develop an infrastructure that considers business continuity—and keeping downtime at bay—as a core function.

We’ll explore:
•Network performance and workflow interruptions
•Specializing infrastructures to meet critical vs. noncritical workload requirements
•Diversity in transport types
•Box-based features vs. SDN
•The role of virtualization
•Designing seamlessness into your infrastructure
•Setting rules to control user access and connectivity between different resources (e.g., IPVPN, cybersecurity)

Our panelists are:
•John Burke, principal research analyst, Nemertes Research, advises key enterprise and vendor clients, conducts and analyzes primary research, and writes thought-leadership pieces across a wide variety of topics.
•Eric Prosser, executive director, Solution Architecture at Comcast Business
Recorded Jul 25 2019 61 mins
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Presentation preview: Business Continuity: Risk, Resilience, and Seamlessness

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  • Empathy at Scale: How Data and Technology Are Humanizing the Customer Experience Recorded: Nov 13 2019 53 mins
    Comcast Business
    Data and technology are increasingly playing an integral part in helping businesses forge more human connections with their customers. Recent research by IDC shows that improving the customer experience (CX) is a major driver of digital transformation (DX) initiatives and that a range of algorithms and data are supporting CX innovations. In fact, IDC analysts have stated that, by 2023, technology to improve and understand CX (including software, services and hardware) will be a nearly $508 billion market globally, making it among the largest areas of investment. By gathering data from across the spectrum of customer experiences, businesses stand to better understand their consumers, tailor interactions to individual customer needs and interests, and build trust. In short, data and technology are helping brands be more empathetic.

    Join us on November 13th at Noon ET for “Empathy at Scale: How Data and Technology Are Humanizing the Customer Experience,” a webinar from Comcast Business. Our expert panelists will explore how companies are setting customer experience objectives, how empathy deployed as an enterprise-level tool to improve CX is being powered by data and technology, the unique challenges data-driven CX presents, and how CX initiatives can drive digital DX.

    Participants will learn how:
    • Infrastructure can support advanced, integrated CX
    • Different intra-organizational priorities can be directed toward a single, high-level DX strategy
    • Conflict between long-term infrastructure investments vs. near-term priorities can be resolved
    • CX/DX budget and strategy can be aligned
    • To “sell” the strategic vision for tech investments that drive empathy at scale

    Panelists:
    • Alan Webber, Program Vice President, Digital Strategy and Customer Experience, IDC.
    • Chad Carloss, Executive Director, Customer Experience, Comcast Business.
  • Enterprise WiFi: Creating Access - and Profitability - for All Recorded: Oct 24 2019 50 mins
    Comcast Business
    WiFi has proven a powerful engine in driving the customer experience. Business Insider notes that as many as 62 percent of businesses report that customers spend more time in their facility when free WiFi is offered. And the longer they stay, the more they’ll spend. In fact, no matter where consumers are, WiFi access has become less a benefit and more of an expectation. In retail, hospitality, healthcare, and other verticals, it also grown from a perk offered to customers to a valuable revenue engine. In retail, for example, high-speed WiFi access enables an improved shopping experience, on-site social sharing, increased sales, the ability to garner customer insights, and increased brand loyalty. In hotels, tier-priced WiFi systems offer the opportunity for immediate profitability.

    Join us on October 24th at 1 p.m. ET for “Enterprise WiFi: Creating Access—and Profitability—for All,” a webinar from Comcast Business. Our expert panelists will discuss the benefits of offering free WiFi; about the revenue and related opportunities it creates; and an economic model that can work for any business.

    We’ll explore:
    • The data collection WiFi enables
    • It’s potential to generate revenue
    • How it impacts the customer experience
    • Underlying WiFi network technology and the related technologies it enables
    • The benefits of managed WiFi
    • Use case studies across a range of verticals
    • The role WiFi6 will play going forward

    Panelists:
    • Ryan Donnelly, COO, Deep Blue Communications.
    • Matt FitzGerald, Senior Director of Technologies, Deep Blue Communications.
  • Atlanta Braves:Leveraging WiFi & Analytics for the Ultimate Customer Experience Recorded: Sep 26 2019 57 mins
    Comcast Business
    In 2018, the Atlanta Braves debuted The Battery Atlanta, a 1.5 million-square-foot mixed-use development, surrounding the playing field with high-end retail, dining options, entertainment, and more. The sprawling “bigger than a ballpark” campus is underpinned by a network purpose-built for connectivity. It’s essentially a 23-acre engine for driving in-depth analytics. The Battery’s Layer 1 elemental connectivity means that the organization has the capability to tap into individual fan interactivity at any given moment. The network’s powerful analytics and insights offer unprecedented opportunities to optimize operations on every level.

    Join us on September 26 at 1 p.m. ET for “Creating the Ultimate Fan Experience,” a webinar from Comcast Business, to learn how the Atlanta Braves took their campus and network from vision to reality. Justin Watkins, the team’s Senior Director of Business Intelligence, will take us through the thinking behind the development, its underlying technology, analytics in action, and operational improvements throughout the campus and on the field.

    Participants will learn about:
    •How the Braves developed the dual commercial and technology vision for The Battery Atlanta
    •Technology that supports the network and analytics
    •How the network tracks fans whenever and wherever they’re on campus
    •The ways in which IT and management work together to mine and optimize data
    •How the analytics maximize the fan experience, including everything from shopping and dining to improving on-field play.
    •The resulting operational enhancements

    Our panelists are:
    •Justin Watkins, Senior Director of Business Intelligence for the Atlanta Braves. He is a strategy professional, data scientist, and programmer specializing in pricing analytics, yield management, and CRM strategy.
    •Sam Chernak, Senior Vice President, Strategic Engineering, Comcast Business.
  • Beating Friction Restriction:Facilitating a Frictionless Customer Experience Recorded: Aug 22 2019 52 mins
    Comcast Business
    In a digital economy, a frictionless customer experience has become the expectation. Given the need to balance agility and speed-to-market against the requirements for data integrity, having the right infrastructure in place is becoming increasingly critical in creating an omnichannel, seamless experience. In fact, a June 2019 Forbes article, “Are You Providing A Frictionless Customer Experience?”, noted that, to succeed, organizations must embrace technologies that reduce or eliminate friction for both customers and employees.

    Join us on August 22 at 1 p.m. ET for, "Beating Friction Restriction:Facilitating a Frictionless Customer Experience a webinar from Comcast Business. Our expert panelists will discuss what it takes to build a network geared to a frictionless experience for anyone that interacts with it.

    We’ll explore:
    •The technologies that support a frictionless platform
    •The tools that can be placed in the hands of customers and employees to create intuitive, simple digital experiences
    •Building a frictionless network based on specific enterprise needs and technical abilities and that can change with your market and business
    •Controlling the digital experience from anywhere
    •Assessing the level of management you need

    Panelists:
    •Martin Capurro, Vice President, Managed Services, Comcast Business.
    •Zeus Kerravala, founder & Principal Analyst, ZK Research, provides a mix of tactical advice to help his clients in the current business climate and long-term strategic advice.
  • Business Continuity: Risk, Resilience, and Seamlessness Recorded: Jul 25 2019 61 mins
    Comcast Business
    Whether it’s caused by hardware failure, human error, natural disaster, cyber-attack, or other issue, downtime is a critical problem. In fact, the 2018 Risk Barometer report by global insurance company Allianz lists disruptions in business operations as the top risk for organizations globally. In 2017, according to Forbes, organizations lost an average of $100,000 for every hour of downtime. Your employees and customers can’t afford disconnection, and neither can you. With business processes now highly dependent on IT systems, any major failure in the IT infrastructure can cripple an entire operation. Infrastructure is clearly a top asset, requiring continuous development and investment in security, network resilience, and pro-active response to disruption.

    Join us on July 25 at 1 p.m. ET for “Business Continuity: Risk, Resilience, and the Obsolescence of Downtime,” a webinar from Comcast Business, to learn from our expert panelists how to develop an infrastructure that considers business continuity—and keeping downtime at bay—as a core function.

    We’ll explore:
    •Network performance and workflow interruptions
    •Specializing infrastructures to meet critical vs. noncritical workload requirements
    •Diversity in transport types
    •Box-based features vs. SDN
    •The role of virtualization
    •Designing seamlessness into your infrastructure
    •Setting rules to control user access and connectivity between different resources (e.g., IPVPN, cybersecurity)

    Our panelists are:
    •John Burke, principal research analyst, Nemertes Research, advises key enterprise and vendor clients, conducts and analyzes primary research, and writes thought-leadership pieces across a wide variety of topics.
    •Eric Prosser, executive director, Solution Architecture at Comcast Business
  • Unified Threat Management: Locking Down Your Network Recorded: Jun 27 2019 29 mins
    Comcast Business
    While there is no end-to-end “silver bullet” in terms of security solutions, Unified Threat Management (UTM) offers a suite of technologies that can make it a foundational part your network security. In fact, we’re seeing a marked rise in its adoption. In its October 2018 Global Unified Threat Management Market report, Envision Intelligence pegged the current UTM market size at approximately $3.59 billion, with projected growth to $8.6 billion by 2025.

    Join us for “Unified Threat Management: Locking Your Network Down,” a webinar from Comcast Business on Thursday, June 27 at 1 p.m. ET, to learn how UTM can anchor your security. Our expert panelists will walk through UTM capabilities, functions, and benefits.

    The discussion will cover:
    • Most commonly used features
    o Layer 7 firewall
    o Application control
    o Intrusion detection and prevention
    o Content filtering
    • Centralized integration and management

    Our panelists include:
    • Johna Till Johnson, CEO, Nemertes Research, where she sets
    strategic direction and works with strategic clients.
    • Shena Seneca Tharnish, Vice President, Information Security
    Products for Comcast Business.
  • Raising the Bar on Connectivity: A Gig Speed Case Study Recorded: May 30 2019 39 mins
    Comcast Business
    The benefits of Gig speed and greater capacity are clear. Massive upload and download speeds when compared to 12 and 24 Mbps speeds; the ability to connect hundreds of devices to your network and not experience any degrading of speed and performance; easy, simplified connectivity; improved application hosting; greater failover and redundancy—all geared to scale with your company and network needs.

    Join us for “Raising the Bar on Connectivity: A Gig Speed Case Study,” a webinar from Comcast Business on Thursday, May 30 at 1 p.m. ET. Our expert panelists will explore how the addition of 1 Gbps ENS circuits and several 100 Mbps circuits to the Shields Health Care Group’s network improved operations in nearly every phase for the company’s 30 locations.

    The discussion will cover:
    •Shields Health Care Group’s increased need for bandwidth due to the emergent technologies
    •A cutover process that included staggered installation, circuit testing, and completion ahead of schedule
    •A range of benefits, such as reduced latency, increased payload, and greater network flexibility; unexpected network configuration opportunities; long-term cost reduction; and a strong strategic partnership

    Our panelists include:
    •Charles Spurr, CIO at Shields Health Care Group.
    •Susan Campbell, Senior Director—Product Management, Ethernet
    and Transport, Comcast Business.
  • The Myths and Realities of SD-WAN Recorded: Apr 25 2019 61 mins
    Comcast Business
    According to Futuriom’s 2018 SD-WAN Growth Outlook, produced in October 2018, the market for SD-WAN tools and network-as-a-service (NaaS) revenue should reach $1.5 billion this year and $2.5 billion by 2021. Clearly, adoption is on the upswing. Yet, for all its mainstream appeal, there remain several myths about what SD-WAN is—and what it isn’t.

    Join us on April 25 at 1 p.m. ET for “Myths and Realities of SD-WAN,” a webinar from Comcast Business. Our expert panelists will help dispel some of the key misconceptions about the infrastructure, budget, and other impacts of SD-WAN. In this webinar, we’ll bust five core myths, while offering a valuable reality check.

    The myths include that SD-WAN is:
    1.Just a router upgrade
    2.All about killing MPLS
    3.Focused only on reducing telecom spend
    4.A panacea for all network problem
    5.Only provided by the telecommunication companies

    Our panelists are:
    •John Burke, CIO and principal research analyst, Nemertes Research, advises key enterprise and vendor clients, conducts and analyzes primary research, and writes thought-leadership pieces across a wide variety of topics.
    •Jeff Lewis, vice president of product management for Comcast Business. Jeff oversees the company’s evolution of next-generation networking, cloud, data center, Wi-Fi, and Internet solutions for business.
  • Raising the Customer Experience Bar through Digital Transformation Recorded: Mar 28 2019 51 mins
    Comcast Business
    Improving the customer experience (CX) is among the most important--if not the most important--benefit of and driver for digital transformation. In fact, IDC research reveals that two-thirds of CEOs at Global 2,000 companies intend to shift their focus from traditional, offline strategies to more modern digital strategies to improve the customer experience before the end of this year, with 34 percent of companies believing they’ll fully adopt digital transformation within 12 months or less.

    As a core component of digital transformation, your edge locations play a vital role in generating revenue and enhancing customer loyalty. When your edge locations experience poor performance, your reputation with customers and your bottom line are put at risk. Eliminating blind spots with end-to-end network visibility in an environment in which end users, apps, and infrastructure are more distributed than ever is key to optimizing the customer experience.

    You’ll hear from CX and network experts regarding:

    •Key trends in the customer experience/digital transformation space
    •The keys to building customer interaction around a “digital-first,” proactive perspective
    •How a transformed network edge helps meet demands for speedier decision-making, unlimited and speedy access to cloud applications, and improved quality of service
    •Why point monitoring tools to manage application performance are critical for CX
    •How proactive monitoring solutions help optimize performance
    •Use cases in customer service, sales, marketing, and related areas

    Our panelists include:
    • Teresa Ward-Maupin, vice president of Customer and Digital Experience at Comcast Business.
    • Zeus Kerravala, founder & principal analyst, ZK Research, provides a mix of tactical advice to help his clients in the current business climate and long-term strategic advice.
  • The Critical Role of Unified Communications in Digital Transformation Recorded: Feb 28 2019 37 mins
    Comcast Business
    According to Nemertes Research, among the core technologies supporting digital transformation are cloud, analytics, collaboration, contact center, and mobility. Key to harnessing the power of those technologies is Unified Communications and Collaboration (UCC) and organizations are increasingly aware of it potential. In fact, Nemertes’s data shows UCC spending increased by 46.2 percent in 2018. Like digital transformation itself, UCC and its related technologies have the potential to aid in process improvement, customer engagement, team collaboration, and more.

    In “The Critical Role of Unified Communications in Digital Transformation a webinar from Comcast Business on Thursday, February 28th at 1 p.m. EST, our panelists will walk you through the key drivers enabling UCC and its impact on digital transformation initiatives.

    Together, we’ll explore:
    •Emerging, cloud-based technologies and apps
    •Drivers leading the move to the cloud and UCC
    •How the hybrid cloud correlates with UCC success
    •Use cases: Remote workers, branch offices, customer facing
    •UCC architecture
    •Provider requirements and roles
    •The future of UCC

    Our panelists:
    •Irwin Lazar, vice president and service director at Nemertes Research, develops and manages research projects, conducts and analyzes primary research, and advises numerous enterprise and vendor clients. He is responsible for benchmarking the adoption and use of emerging technologies in unified communications and collaboration.
    •Jeannette Romero, product management executive director for the Comcast Business Voice product portfolio, leads the development and lifecycle efforts for Comcast Business Class Voice, Mobility, VoiceEdge Select, Business VoiceEdge, PRI, and SIP products.
  • The Road to Digital Transformation: A Real-World Perspective Recorded: Jan 31 2019 47 mins
    Comcast Business
    Data tells us that digital transformation is the focus of nearly every discussion on organizational strategic initiatives. According to the Economist Intelligence Unit, 77 percent of businesses state that digital transformation is their first strategic priority. The MIT Sloan Review reveals that 90% of CEOs cite enterprise-wide digital transformation as a core objective of their digital strategy. Given its potential for meeting new business opportunities, empowering frontline employees, automating data collection, storage, analytics, generating insights that feed critical business intelligence needs, and more, that’s not a surprise. Yet, fewer than 15 percent of early maturity digital enterprises have a clearly defined digital strategy. There simply is no roadmap.

    But sound examples of successful initiatives exist. Our panelists will walk you through the process Philadelphia Federal Credit Union (PFCU) took in beginning their journey toward digital transformation, starting with moving its network from an MPLS environment to SD-WAN.

    Together, we’ll explore:
    •The current digital transformation environment
    •The factors that led to PFCU’s initiative
    •How the institution assessed its needs
    •Implementation issues and completion
    •Current and long-term results
    •The array tools and technologies that can aid in your digital transformation

    Our panelists:
    •Richard Costello, IT Manager for Philadelphia Federal Credit Union (PFCU), provides support for everything from database servers and e-mail servers to virtual infrastructure.  He has also been involved in several upgrades at PFCU, including core infrastructure, phone system, wireless network replacements, and LAN/WAN data.
    .
    •Jody Hagemann, director of product management, Comcast Business Services, focuses on service operations design, new product launch, and lifecycle management. Currently, she’s developing the Comcast Business ActiveCore℠ platform.
  • Digital Transformation 2.0 Drivers and Disruptors: Is Your Network Ready? Recorded: Dec 18 2018 47 mins
    Comcast Business
    The perspective on Digital Transformation to date has focused on the issues associated with traffic steering and other factors related to optimizing networks for enriched customer experiences, improved organizational communication, and improved efficiencies across the board. But, what’s next? Cloud computing, data analytics, social media, and mobility have helped organizations move more rapidly toward digital transformation, but how will emerging technologies create the next leap? How will virtual/augmented reality, blockchain, Internet of Things (IoT), Artificial Intelligence (AI), advanced data analytics/predictive analytics come together, along with software-defined networking, to drive digital transformation efforts that will completely change the way networks and companies work?

    In “Digital Transformation 2.0 Drivers and Disruptors: Is Your Network Ready for the Future?” a free webinar from Comcast Business on Tuesday, December 18 at 1 p.m. EST, our panelists will look to the future, helping to unlock the possibilities these disruptive technologies might offer.

    • John Brzozowski, fellow at machineQ, a Comcast service. As Head of Engineering for Comcast machineQ, John and his team are responsible for core IoT technology development and infrastructure engineering, including architecture, design, and development for both software and hardware.
    • Zeus Kerravala, founder & principal analyst, ZK Research, provides a mix of tactical advice to help his clients in the current business climate and long-term strategic advice.

    In this webinar, we’ll cover:
    •IoT, AI, and virtual/augmented, and machine learning in infrastructure implementation
    •The power of predictive analytics, advanced business intelligence, and big data in leveraging decision-making
    •Cloud strategies, security needs, and risk management in a changing environment
    •The new infrastructure vision: Pulling it all together
  • Driving Digital Transformation Through 2019 and Beyond Recorded: Nov 15 2018 56 mins
    Forrester Research and Comcast Business
    Join us on November 15th at 2 p.m. ET for “Driving Digital Transformation Through 2019 and Beyond,” a webinar from Forrester Research and Comcast Business, where our expert panelists will explore the key considerations for successful advanced data network technology adoption and long-term strategy.

    We’ll discuss:
    •Why Digital Transformation is not a “one-and-done” concept.
    •The changing narrative around Digital Transformation, as we shift from adding digital features (1.0), to having digital become a core part of an ongoing enterprise strategy (2.0).
    •The ways in which the continuous transformation and evolution of a company’s digital initiatives requires a complete re-think of your business’ go-to-market, including how you interact with your customers, how you drive operational excellence, how you approach innovation, and the technologies you use as the foundation.
    •Why companies using advanced data networks to embrace Digital Transformation 2.0 experience proven gains in customer satisfaction, revenue, and employee productivity.
    •The technologies you can put to work on your own Digital Transformation journey.

    Our panelists include”
    •Andre Kindness, principal analyst at Forrester Research, serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy—such as software defined networking and network function virtualization—for private cloud, remote locations, and hybrid cloud.
    •Allan Langfield, executive director, product management at Comcast Business, is responsible for Product Management, Development and Deployment of the Comcast NFV platform, ActiveCore. Allan’s group is focused on delivering a customer-oriented Digital Experience, enabling and integrating services including SD-WAN.
  • The Enterprise Edge: Accelerating the Journey to Digital Transformation 2.0 Recorded: Oct 25 2018 54 mins
    Comcast Business
    What’s next in digital transformation? It’s the evolution of the “enterprise edge,” an emerging services hub for the collection and distribution of data and as a key enabler in the transformation to a digital-native enterprise. It plays a central role in meeting new business opportunities, from empowering frontline employees, to automating data collection, storage, analytics, and insights that feed critical business intelligence needs.

    Our expert panelists will explore the ways in which successful transformation of the enterprise edge creates an evolution of the enterprise network architecture, fueling the next leg of digital transformation. It aligns all organization resources, including key assets closer to the edge, to offer operational advances, richer customer and employee experiences, and higher economic rewards.

    We’ll discuss:
    •How a transformed network edge helps meet demands for speedier decision-making, unlimited and quick access to cloud applications, and stricter quality of service parameters.
    •The role of “disruptive networkers” and how they leverage advanced data networks, such as SD-WAN, the cloud, and automation.
    •Understanding where your company fits on the Digital Journey Index which was developed by IDC in conjunction with Comcast Business, to help track the progress of your digital journey.
    •New architectural choices that allow enterprises to transform to digital-native and move toward a more intelligent, automated, and flexible network that allows them to react quickly and effectively to a changing business environment.

    Our panelists include:
    •Ghassan Abdo, research vice president in IDC’s Telecommunications group, covers the evolution of the Telco Cloud Ecosystem as well as the emerging Virtualized Enterprise Networking services.
    •Jeff Lewis, vice president of product management for Comcast Business. Jeff oversees the company’s evolution of next-generation networking, cloud, data center, Wi-Fi, and Internet solutions for business.
  • Ethernet: Building a Bridge to Digital Transformation Recorded: Sep 27 2018 48 mins
    Comcast Business and Ciena
    A range of powerful technology platforms—mobility, high-performance wireless, AI and the Internet of Things (IoT), smart connected solutions, fast deployments, and of course, digital transformation—share the same backbone: Ethernet. It’s the power behind the seamless delivery of a wide range of applications across networks for an increasingly broad array of industries, including finance, healthcare, retail, federal and municipal organizations, energy, and IT, among others.

    Join us on September 27th at 1 p.m. ET for “Ethernet: Building a Bridge to Digital Transformation,” a webinar from Comcast Business, where our expert panelists will explore the role that Ethernet plays in digital transformation, particularly in supporting networks and enterprises.
    We’ll explore how Ethernet serves digital transformation by:

    • Helping to standardize services, bolster scalability, and enhance both
    overall quality and service management.
    • Working with other technologies to play a critical role in deploying
    applications from the core to the edges of your Wide Area Network.
    • Supporting data center, distributed enterprises, and cloud connectivity,
    easy integration for IP networks, and network simplification.
    • Enabling a wide range of applications, such as imaging, video
    telepresence, and BD/DR, and more.

    Our panelists are:
    • Wayne Hickey, Advisor, Product Marketing at Ciena. His focus is on building solutions to all market segments.
    • Susan Campbell, Senior Director—Product Management, Ethernet
    and Transport, Comcast Business.
  • Is Your Network Ready for the Busy Season? Recorded: Aug 30 2018 49 mins
    Comcast Business
    As we head into the 4th quarter, your business needs to be ready for the increased traffic and pressure your network will experience. Holidays, the advent of the football and basketball seasons, back-to-school, vacations, budget planning… In fact, since 2010, the concentration of bandwidth-critical events is higher in Q4 than at any other time of the year (Statista 2018). No matter your industry, the impacts can be felt across the entire business ecosystem. Building a bulwark against the seasonal variation created by increased consumer and commercial activity, and the resulting pressure on your network to meet those demands, can be your best defense.

    Join us on August 30th at 1 p.m. EST for “Is Your Network Ready for the Busy Season?,” a free webinar from Comcast Business. Expert panelists from Nemertes Research and Comcast Business will help you get ahead of the challenges and opportunities presented this time of year and plan next year’s priorities.

    You’ll gain a deeper understanding of:
    •Steps you can take to upgrade and safeguard your existing architecture today.
    •Solutions designed to shore up your network, including, cloud, multi-WAN, wireless backup, and more.
    •Long-term planning to prepare for future network fluctuations.

    Meet our expert panelists:
    •John Burke, principal research analyst, Nemertes Research. John advises key enterprise and vendor clients, conducts and analyzes primary research, and writes thought-leadership pieces across a wide variety of topics.
    •Jody Hagemann, director of product management, Comcast Business Services, focuses on service operations design, new product launch, and lifecycle management. Currently, she’s developing the Comcast Business ActiveCore℠ platform.
  • Unified Communications: Creating a Modern Collaboration Model Recorded: Jul 26 2018 49 mins
    Comcast Business
    Today’s digital economy and its associated requirements for your business are constantly evolving. From headquarters to branch offices, unified communications is key to building a better bridge for collaboration across your distributed enterprise.

    Join us on July 26 at 1 p.m. ET for “Unified Communications: Creating a Modern Collaboration Model,” a webinar from Comcast Business, to understand how hosted capabilities are evolving to create more unified communications and greater productivity for an increasingly mobile workforce.

    You’ll learn how to:
    •Rethink communications for a distributed, modern workforce
    •Develop a “user-first” mentality for unified communications
    •Administer new services for greater employee productivity and customer satisfaction

    Hear from our expert panelists:
    -John Guillaume, vice president, product management and strategy, at Comcast Business, is responsible for managing its voice, unified communications, and SaaS portfolio. He is also head of UX for Comcast Business and leads the software developers and designers.

    -Diane Myers, senior research director, VoIP, UC, and IMS, at Infonetics/IHS, leads the company’s arrier VoIP/IMS and enterprise telephony coverage, authoring numerous market share and forecast reports, service provider and end-user studies, and Continuous Research Service (CRS) research notes.
  • Taking Complexity Out of Connecting to the Cloud Recorded: Jun 28 2018 33 mins
    Comcast Business
    Hybrid cloud is shaping a new network reality, and now is the time to ensure your network is ready across all your locations. According to 451 Research, 60 percent of IT environments will reside in the cloud in 2018—up from 45 percent in 2016.The mix of on-premises and cloud-based resources that underpins the hybrid cloud means increased complexity, and legacy networks are simply no longer equipped to meet demands created by bandwidth-intensive environments.

    Join us on June 28 at 1 p.m. ET for the “Taking Complexity Out of Connecting to the Cloud” webinar. Our expert panelists will discuss the issues related to operating in a hybrid cloud.

    We’ll explore:
    • Assessing core infrastructure needs in light of increased complexity;
    • The keys to building a seamless hybrid cloud environment geared to scaling;
    • Architecting a cloud environment with business continuity in mind;
    • Challenges and advantages of multi-cloud architecture; and
    • Security considerations.

    Our panelists include:
    • Geoff Woollacott, senior strategy consultant, principal analyst at Technology Business Research, focuses on emerging technologies and their business implications for customer adoption
    • John Keller, director, product management, Data Center/Cloud at Comcast Business, works to build products and services for Comcast customers through private, direct connectivity to multi-tenant data center and cloud service providers.
  • Navigating the New, App-Centric Reality Recorded: May 24 2018 50 mins
    Comcast Business
    Legacy MPLS networks weren’t built to optimize network visibility. In an age when nearly 80% of workloads are in the cloud and almost every function is tied to an application, transparency is critical to managing traffic. Gaining the control you need starts with taking an app-first approach.

    Software defined networking (SDN) is critical to gauging the breadth of all your applications and to effectively steering traffic to maximize performance. In “Navigating the New, App-Centric Reality,” our panelists will explore how the internet has changed radically in the past 10-15 years; network and infrastructure challenges; how SDN offers greater control; and more.

    Our panelists are:
    • John Burke, principal research analyst, Nemertes Research, advises key enterprise and vendor clients, conducts and analyzes primary research, and writes thought-leadership pieces across a wide variety of topics.
    • Jody Hagemann, director of product management, Comcast Business Services, focuses on service operations design, new product launch, product-to-product migration, and lifecycle management. Her current role is developing the Comcast Business ActiveCore℠ platform.

    Participants will gain insights into:
    • The landscape of the “new internet”;
    • Case study examples of network limitations;
    • Applications best served by infrastructure type;
    • Application best practices; and
    • The keys to unlocking bandwidth constraints.

    Register for “Navigating the New, App-Centric Reality,” on Thursday, May 24th, 1 p.m. EST, today!
  • Branch Office Modernization: Sharpen Your Business Edge Recorded: Apr 26 2018 49 mins
    Comcast Business
    While your customer-facing and operational branch locations are distributed in nature, they’re increasingly becoming the center of your business. In today’s digital business environment, it’s more important than ever to equip the “edges” of your organization with new capabilities—including network capacity and performance—to meet the evolving expectations of your customers, employees, and partners.

    Many branch offices are under-equipped to take advantage of new business opportunities, and today’s IT executives are in a unique position to undertake branch office modernization, thus leading to the delivery of new and improved customer experiences and capabilities to grow the business.

    Register for “Branch Office Modernization: Sharpen Your Business Edge” on April 26 at 1 p.m. ET, to learn from our expert panelists about how you can prioritize transformation efforts across your organization:
    •Geoff Woollacott, senior strategy consultant, principal
    analyst at Technology Business Research
    •Jeff Lewis, vice president of product management for
    Comcast Business

    Attend this webinar, and you will learn:
    •How to prioritize transformation efforts across
    your organization
    •Actionable insights about the inherent challenges in
    working across locations and the cultural impact
    •How new software-defined solutions can give branch locations
    the power they need to boost productivity and remain relevant
    in an age of disruption
Beyond Fast
Comcast built the nation’s largest Gig-speed network, and now we’re going Beyond Fast. There’s a choice for every business, including WiFi that thinks about what your customers want. And complete 4G-LTE backup for reliability so business goes on, even if the power goes out.

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  • Title: Business Continuity: Risk, Resilience, and Seamlessness
  • Live at: Jul 25 2019 5:00 pm
  • Presented by: Comcast Business
  • From:
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