The Road to Digital Transformation: A Real-World Perspective

Data tells us that digital transformation is the focus of nearly every discussion on organizational strategic initiatives. According to the Economist Intelligence Unit, 77 percent of businesses state that digital transformation is their first strategic priority. The MIT Sloan Review reveals that 90% of CEOs cite enterprise-wide digital transformation as a core objective of their digital strategy. Given its potential for meeting new business opportunities, empowering frontline employees, automating data collection, storage, analytics, generating insights that feed critical business intelligence needs, and more, that’s not a surprise. Yet, fewer than 15 percent of early maturity digital enterprises have a clearly defined digital strategy. There simply is no roadmap. But sound examples of successful initiatives exist. Our panelists will walk you through the process Philadelphia Federal Credit Union (PFCU) took in beginning their journey toward digital transformation, starting with moving its network from an MPLS environment to SD-WAN. Together, we’ll explore: •The current digital transformation environment •The factors that led to PFCU’s initiative •How the institution assessed its needs •Implementation issues and completion •Current and long-term results •The array tools and technologies that can aid in your digital transformation Our panelists: •Richard Costello, IT Manager for Philadelphia Federal Credit Union (PFCU), provides support for everything from database servers and e-mail servers to virtual infrastructure.  He has also been involved in several upgrades at PFCU, including core infrastructure, phone system, wireless network replacements, and LAN/WAN data. . •Jody Hagemann, director of product management, Comcast Business Services, focuses on service operations design, new product launch, and lifecycle management. Currently, she’s developing the Comcast Business ActiveCore℠ platform.