What’s Next for Hospitality Tech & the New Guest Experience

Presented by

Comcast Business

About this talk

The hospitality industry recently hit a welcome milestone: Analytics firm STR statistics reveal that, for the week ending April 10th, occupancy rates hit nearly 60%--a number not seen since prior to the start of the pandemic. As consumer and business travel continues to ramp up, the industry is building on a range of technological advances made during the pandemic. Kiosks are supporting more grab-and-go food beverage operations; hybrid meetings and events blend in-person and digital programming; touchless and mobile experiences continue to power check-in and checkout, room entry, and dining. In this webinar, we'll explore the evolution of hospitality technology as travel returns to pre-pandemic levels in the context of a changing customer experience. The discussion will cover: • current trends in consumer and business travel • technology, solutions, and platforms that support new guest experiences • underlying network, connectivity, and cybersecurity needs • how government policy is shaping the travel and hospitality industry Panelists: •Michael Blake, CEO, Hospitality Technology Next Generation (HTNG) •Matthew FitzGerald, Senior Director, Deep Blue Communications, a Comcast Business Company
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Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help organizations of different sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network, and backed by 24/7 customer support, Comcast Business is the nation’s largest cable provider to small and mid-size businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. For more information, visit ComcastBusiness.com. Follow on Twitter @ComcastBusiness and on other social media networks at http://business.comcast.com/social.