Connectivity Powering Fan & Customer Experiences

Logo
Presented by

Comcast Business

About this talk

For the sports and entertainment market, as at-home viewing continues to improve, the in-person fan experience becomes a key differentiator. That covers everything from ticketing and entry, to easing friction for parking and concessions, to providing seamless access to media, mobile apps and betting platforms. The same thinking applies for retail: As digital commerce continues to grow, retailers must enhance the in-store experience to create a smooth, delightful, and personalized shopping experience. At the end of the day, the foundation for optimizing fan and customer experiences, whether at a stadium or in-store, is robust connectivity. Being ready for big moments in business means having a network with the speed, security, and agility to raise your CX game. Register for this webinar to learn about: • How customer and fan experiences drive engagement and business value • The technology underpinning CX in sports and entertainment, retail, and hospitality • How connectivity shapes customer experience, including high-speed internet, WiFi and 5G and LTE private wireless networks • Using WiFi analytics to improve operations and drive omnichannel marketing opportunities. Panelist: Brian Epstein, VP General Manager, Deep Blue, a Comcast Company Clayton Casper, Account Manager, Analytics & IoT, Nokia

Related topics:

More from this channel

Upcoming talks (1)
On-demand talks (63)
Subscribers (27461)
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help organizations of different sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network, and backed by 24/7 customer support, Comcast Business is the nation’s largest cable provider to small and mid-size businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. For more information, visit ComcastBusiness.com. Follow on Twitter @ComcastBusiness and on other social media networks at http://business.comcast.com/social.