Creating a Consistent Client Review Process

Presented by

Steve Billingham, Steve Billingham Consulting Ltd

About this talk

Being able to deliver a high quality and consistent ongoing review service to your clients, on time, every time, all the time, is the foundation that underpins your long term client relationships and recurring revenue. Indeed, for new clients post RDR, it is completely dependent on it. In this session Steve Billingham of Steve Billingham Consulting Ltd, will provide you with a structure to help you create your own robust, repeatable and consistent client review process by identifying the key stages involved and what questions to ask yourself at each stage.

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