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Creating a Consistent Client Review Process

Being able to deliver a high quality and consistent ongoing review service to your clients, on time, every time, all the time, is the foundation that underpins your long term client relationships and recurring revenue. Indeed, for new clients post RDR, it is completely dependent on it.

In this session Steve Billingham of Steve Billingham Consulting Ltd, will provide you with a structure to help you create your own robust, repeatable and consistent client review process by identifying the key stages involved and what questions to ask yourself at each stage.
Recorded Nov 16 2010 25 mins
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Presented by
Steve Billingham, Steve Billingham Consulting Ltd
Presentation preview: Creating a Consistent Client Review Process
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  • Title: Creating a Consistent Client Review Process
  • Live at: Nov 16 2010 1:30 pm
  • Presented by: Steve Billingham, Steve Billingham Consulting Ltd
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