Economics of banking: Diversifying revenues in a zero interest rate economy

Presented by

Joanna Levesque, Global Lead FS practice & Partner, Manifesto Growth Architects

About this talk

In this provocative webinar, we examine the options banks have to return to profitable growth and share how incumbents and challengers alike need to deliver a personalised experience, engaging propositions and customer led communications in order to rebalance the trust equation. Attendees will learn: 5 steps to success in consumer centric banking - the trust equation and its impact on operating models - how to really deliver customer led planning and communications - how to leverage the latest technology to create a personalised end to end experience across channels - how to move from products to propositions - measuring success
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