10 Mistakes Companies Make Handling Outages & How to Avoid Them All

Presented by

Colette Tomasiak, Sr. Manager of Product Marketing; Sabina Friden, Product Marketing Specialist

About this talk

Even publicly traded tech powerhouses fall prey to outages. Navigating the complexities of an outage is challenging; they impact employee productivity, take a heavy toll on customer confidence and negatively impact both business and employee productivity. But the fact of the matter is, that they do happen. LogicMonitor equips ops teams with ways to handle and mitigate these outages with ease. LogicMonitor’s unified observability platform delivers comprehensive visibility across infrastructure, networks, clouds, containers, and applications to enable intuitive automation and seamless troubleshooting for IT teams. With over 2,000 integrations that allow you to leverage your existing technology investments, and AI powered anomaly detection - LogicMonitor brings enterprise grade observability to life, in real-time, in a single powerful platform, empowering organizations to transform what's next. In this webinar, our team discusses the top 10 mistakes that companies make handling outages and provides best practices around: - A successful outage communication plan for customers - How to design a disaster recovery plan - How to know when an outage hits (prior to customers informing you)
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