No matter how you set and define your MTTR goals, reducing service impacts is key to minimizing impact across your teams and customers. One of the best ways to make headway towards these goals is by selecting the right monitoring solution for your Ops teams. Ideally, this solution should help you overcome common challenges such as context switching, IT blindspots, dead-end troubleshooting, and reactive noise alerts. This will ensure your teams have the visibility and contextual data needed for fast identification and resolution of any service impacts.
In the webinar, you’ll learn:
- How to identify common IT challenges that impact time to resolution
- How to select the right monitoring solution that provides tools to identify and troubleshoot service impacts
- How the LM Envision platform addresses these IT challenges