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11 Symptoms of a Broken Recurring Revenue Model

Recurring revenue and subscription business models are taking hold across every market sector. Initially the transition to recurring revenue is simple. But as a company scales and diversifies their products, operational issues are exposed that have real business consequences. Organizations are finding that their traditional methods, tools, and approaches are not only a hindrance, but eroding the recurring revenue business.

This webinar covers the 11 organizational symptoms such as mushrooming headcount, customer churn, reporting inaccuracies and more, that should alert you to a severe problem—reduced performance and increased operational cost—in your subscription business.

Jeff Wissink, Managing Director for Navint Partners has 22 years of experience in interim Executive Leadership (CIO), business strategy realization and enterprise business transformation. His expertise includes extensive work with consumer products, SaaS, apparel/retail, and media and entertainment.

Stephen Terry, Director of Subscription Services, Navint Partners has over 20 years of experience delivering product and service innovation. He has developed deep expertise in helping clients transition their product catalog, operating practices, and business systems to build and grow subscription and consumption revenue streams.
Recorded Oct 3 2017 39 mins
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Presented by
Jeff Wissink, Managing Director and Stephen Terry, Director of Subscription Services, Navint Partners
Presentation preview: 11 Symptoms of a Broken Recurring Revenue Model

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  • 11 Symptoms of a Broken Recurring Revenue Model Recorded: Oct 3 2017 39 mins
    Jeff Wissink, Managing Director and Stephen Terry, Director of Subscription Services, Navint Partners
    Recurring revenue and subscription business models are taking hold across every market sector. Initially the transition to recurring revenue is simple. But as a company scales and diversifies their products, operational issues are exposed that have real business consequences. Organizations are finding that their traditional methods, tools, and approaches are not only a hindrance, but eroding the recurring revenue business.

    This webinar covers the 11 organizational symptoms such as mushrooming headcount, customer churn, reporting inaccuracies and more, that should alert you to a severe problem—reduced performance and increased operational cost—in your subscription business.

    Jeff Wissink, Managing Director for Navint Partners has 22 years of experience in interim Executive Leadership (CIO), business strategy realization and enterprise business transformation. His expertise includes extensive work with consumer products, SaaS, apparel/retail, and media and entertainment.

    Stephen Terry, Director of Subscription Services, Navint Partners has over 20 years of experience delivering product and service innovation. He has developed deep expertise in helping clients transition their product catalog, operating practices, and business systems to build and grow subscription and consumption revenue streams.
  • Subscriptions & the Continuous Customer: 6 Accelerators to Recurring Revenue Recorded: Aug 24 2017 27 mins
    Jeff Wissink, Managing Director and Stephen Terry, Director of Subscription Services, Navint Partners
    The cornerstone of any successful business is the ability to attract and retain customers. This is nothing new. What has changed is the digital nature of the ‘always on’ customer and the expectations they have when engaging with your business.

    This webinar covers the new Continuous Customer™ dynamic and the 6 accelerators for transitioning to recurring revenue business.
Helping Navigate Business Transformation to Recurring Revenue
Navint is one of the few firms that has a fully-dedicated Subscription Services practice with deep domain experience and a proprietary methodology to help organizations navigate the journey to success with Continuous Customers™. Through every engagement we complete, the Navint team continues to build and refine strategies and methods that enable our clients to successfully cross-the-chasm from past practices to face the opportunity of the digitization era.

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  • Title: 11 Symptoms of a Broken Recurring Revenue Model
  • Live at: Oct 3 2017 6:00 pm
  • Presented by: Jeff Wissink, Managing Director and Stephen Terry, Director of Subscription Services, Navint Partners
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