Name: How the cloud helps to drive seamless workforce collaboration in India and beyond
Start: 2025-03-31T01:50:00Z
End: 2025-03-31T01:50:20.000Z
Location: BrightTALK
Rating: 5

Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. The company enables the digital transformation of enterprises globally, including 300 of the Fortune 500 – unlocking opportunities for businesses by enabling borderless growth, boosting product innovation and customer experience, improving productivity and efficiency, building agility and managing risk.
With its solutions orientated approach and proven managed service capabilities and cutting-edge infrastructure, Tata Communications drives the next level of intelligence powered by cloud, mobility, Internet of Things (IoT), collaboration, security and network services. Tata Communications carries around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants and 4 out of 5 mobile subscribers. The company’s capabilities are underpinned by its global network, the world’s largest wholly-owned subsea fibre backbone and a Tier-1 IP network with connectivity to more than 200 countries and territories.
Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India. www.tatacommunications.com

As customer expectations continue to evolve, enterprises are under pressure to deliver
seamless, intelligent, and personalized experiences across every touchpoint. Yet for many,
legacy systems and fragmented communication tools stand in the way.

In this on-demand webinar, experts from Genesys and Tata Communications reveal how
leading organizations are transforming customer experience through a unified strategy that
brings together Contact Center as a Service (CCaaS), CPaaS, and global Telco
infrastructure—all powered by AI.

Watch this 50-minute session to explore:
- Why combining Telco, CPaaS, and CCaaS is the future of customer engagement
- Real-world use cases across banking and healthcare
- How predictive and conversational AI can reduce churn and improve CSAT
- A practical framework for modernizing CX—without disrupting existing operations

Whether you're in IT, operations, or customer experience leadership, this session offers a
clear roadmap to build scalable, connected, and AI-ready CX systems.

Building Smarter CX: Your Step-by-Step Guide to AI in Action

Gain insights into the latest SD-WAN trends and challenges as Brian Washburn shares findings from Omdia’s Global Enterprise Network Services Insights – 2024 survey. Explore key market trends and how enterprises are navigating SD-WAN adoption, emerging use cases, and operational hurdles.

Watch this session and learn:
- The limitations of current SD-WAN deployments
- How SD-WAN 3.0 can enhance performance, security, and scalability
- Practical guidance for optimizing network transformation

Evolution to SD-WAN 3.0: The Next Phase of Network Transformation

Embark on a seamless SASE transformation with expert guidance. In this webinar, we’ll walk you through the key stages of SASE implementation—discovery, pilot validation, deployment, integration, configuration management, and continuous optimization—using our proven AXIOM methodology. Gain valuable insights into the challenges enterprises commonly face and actionable strategies to ensure a successful deployment.

Key Takeaways:

Explore the critical stages of the SASE implementation journey.
Identify common challenges and avoid potential pitfalls.
Discover best practices to address SASE adoption hurdles.
Learn how to maximize ROI with ongoing optimization strategies.

With this webinar unlock the full potential of SASE and build a secure, scalable, and future-ready enterprise network.

Navigating the SASE Journey: Overcoming Adoption Challanges

Join us for this engaging thought leadership webinar designed to bring HR and IT professionals together. Craig Durr and Annu Kurian Alexander explore the strategic benefits of Unified Communications (UC) in a hybrid work environment, offering valuable insights on how HR, IT and real estate professionals can align their goals to create a seamless, flexible, and productive experience for employees. This session will highlight the influential role of HR in shaping UC decisions and supporting IT in implementing solutions that meet the needs of today’s workforce and the organization's objectives.

Empowering the Distributed Workforce: Aligning HR and IT with Unified Communications

Join us for an in-depth webinar where we explore the evolving landscape of wireless connectivity. As network infrastructure complexity continues to rise, businesses need innovative strategies to simplify management, enhance performance and reduce costs. This session will dive into the key capabilities that tackle these challenges, and the strategies that align with your business needs. Gain insights into how Tata Communications’ Managed Wi-Fi & LAN can drive business outcomes and operational efficiency with a future-ready network infrastructure

Mastering Wireless Networks: Enabling a Future-Ready Infrastructure

Traditional SOCs are struggling to keep pace with today's sophisticated cyber threats. Outdated tools, manual processes, and reactive strategies hinder their effectiveness. To thrive, modern SOCs must embrace automation, AI, and integrated threat intelligence to enhance threat detection, response times, and operational efficiency. Scalability, speed, and adaptability are crucial metrics for a modern SOC. By adopting these technologies, organizations can fortify their defenses and future-proof their security operations. Gain valuable insights into industry best practices from IDC and explore proven methodology successfully implemented across various organizations.

Key takeaways -
1) Components for Futureproofing SOCs 
2) Empowering modern SOC with Automation, AI and Threat Intelligence
3) Adoption of GenAI
4) Key Metrics to evaluate SOC modernization initiatives

Level Up Your SOC: Unleash the Power of Modern Security

As technology continues to evolve at an unprecedented pace, organizations across industries face a critical challenge - ensuring robust security operations while accelerating their digital transformation efforts. In this webinar, our experts delve deep into the strategies that can help enterprises transform their SOC into a secure, agile, and resilient guardian of their digital assets.

During this webinar, you will gain valuable insights into:
• SOC transformation strategies in a rapidly evolving threat landscape
• Accelerated SOC delivery in 2 weeks while maintaining stringent security standards
• Leveraging Cloud for enhanced scalability and flexibility
• Leveraging real-time threat intelligence for proactive security

Transforming Security Operations in the Cloud Era

With digital transformation, the IT landscape is fragmented and security is no longer limited to a rigid perimeter. The attack surface expansion has led to a drastic surge in cyber-attacks and ransomware attacks globally making cyber security a priority for enterprises.  To shield against such modern, complex threats, enterprises need to constantly monitor their IT landscape to quickly detect, analyze and respond to potential threats.
 
In this webinar you will learn:
i)  Key customer challenges due to gaps in the traditional threat detection and response cycle
ii) Significance of MITRE ATTACK framework in detecting polymorphic threats
iii) Integrating security architecture with MDR across the complex IT landscape that allows a faster response time
iv) Focused approach with threat intelligence and advanced security analytics that can help protect the crown jewels of your Enterprise IT

The 5Is of Advanced Threat Management

Join us for an insightful webinar where we explore the transformative impact of Tata Communications GlobalRapide for Microsoft Teams Operator Connect in India. Our experts will guide you through the innovative features and benefits of this game-changing solution. 

The session will feature expert insights from Ashima Singh, Principal Product Manager for Intelligent Communications at Microsoft, and Vivek Kar, Head of Collaboration and Cloud Voice at Tata Communications. Discover how this partnership enhances the employee experience, supports modern workplace strategies, and drives digital transformation through advanced collaboration tools and seamless integration. 

Don't miss this opportunity to learn about the future of hybrid work, cloud-based solutions, and the comprehensive ecosystem of Microsoft 365 products. Engage with our experts and get your questions answered live.

How Microsoft Teams Operator Connect is a Game Changer in India

Omdia research has found that most organizations rely on three or more cloud providers for their critical business applications, yet over 25% suffer significant customer experience problems stemming from the network.

Join us in this engaging conversation with our below speakers to uncover the complexities associated with cloud networking.
Adam Etherington, Senior Principal Analyst, Omdia 
Murali Krishnan, Associate Vice President, TATA Communications 
Shibashis Sen, Director, Head of Cloud Ops, Tally Solutions 

The presenters will share insights and stories about the pitfalls of cloud connectivity and how you can create a flexible, scalable, and cost-effective networking architecture for your essential multi-cloud-enabled business applications.

Optimizing Multi-Cloud Networking: Insights from Omdia and Industry Experts

Explore the dialogue between Kenn Walters of ISG and Anand Viswanathan of Tata Communications regarding cutting-edge CCaaS strategies and their influence on overall customer-agent interactions.

Next-Gen CCaaS Strategies: An Exclusive Talk between ISG and Tata Communications

The Cloud Revolutionized Work, But Left Your Security Behind.

The shift to cloud and hybrid work has exposed private apps, users, and data outside the traditional security perimeter. Legacy security models are struggling to keep up with unpredictable cloud, network, and web-based threats.

Enter Secure Service Edge (SSE): This innovative approach moves security controls closer to the edge, proactively detecting and preventing threats before they impact your business.

Watch this on-demand webinar and learn how Tata Communications SSE can help you:

- Boost Security Resilience: Mitigate risk and build a more secure infrastructure.
- Unlock Business Growth: Secure access to private applications and the open internet fuels new possibilities.
- Simplify Your Journey to SASE: Consolidate security with a single vendor solution.

Don't let outdated security hold back your cloud ambitions. 

Watch this the on-demand webinar and discover how Tata Communications SSE can help you revolutionize your security posture!

Simplifying your Security Stack with Security Service Edge (SSE) Integration

Join Tata Communications for a unique fireside chat with industry leaders Dougie Cooper Kelly, Director of Networks, and Murali Krishnan, Associate Vice President, as they share the secrets of optimizing multi-cloud connectivity for your business.

In this webinar, you'll discover:
• Proven strategies to seamlessly connect and manage workloads across different cloud platforms.
• Cost transformation strategies to maximize ROI and predict charges in a multi-cloud environment.
• Expert insights on navigating the complexities of multi-cloud deployments.

Different fee structures and operating models of various cloud resources make it extremely challenging to quantify costs and implement proper cloud cost management measures. Whether you're just starting your multi-cloud journey or looking to take it to the next level, this webinar is for you!
Plus, learn how to break the complexity of your multi-cloud environment into 3 simple steps to ensure smooth, secure, and efficient multi-cloud operations.

Don't miss out! You can register today and secure your spot.

Stay ahead of the curve with Multi-Cloud Connectivity

SASE (Secure Access Service Edge) is a framework that unifies network, cloud and security. 

- There are five key functions to SASE, plus many optional add-on components. 
- Enterprises adopt SASE for many reasons. 
- Pieces are added and configured to suit the goal. 
- Enterprise IT decision-makers have several goals for SASE. Some emphasize functionality and better experiences. Others focus on efficiency, simplicity, or lower cost.

Join the Fireside Chat with Raj and Brian to get more insights on the enterprise journey on SASE.

SASE: Choosing the Right Path for your Business

Cyber risks have graduated to the highest levels of significance and changed the buyer persona for cybersecurity. No longer confined to IT, cybersecurity has become a boardroom concern, evolving to prioritize cyber resilience. Pressures on organizations to adhere to stricter security measures have intensified with various regulations for enhanced cyber resilience.

Join IDC and Tata Communications in this live webinar on the rapidly evolving threat landscape, including ransomware, increased threat sophistication, advanced persistent threats (APTs), and supply chain attacks. Gain insights into the fundamental building blocks of cyber resilience:

· What are the key aspects of operationalizing cybersecurity and cyber resilience?
· How to comply with the fast-changing cybersecurity regulatory requirements while balancing the speed of innovation?
· What are the effective approaches in safeguarding one's operations and critical IT/OT landscape?

This session will be presented by:
Craig Robinson, Research Vice President, Security Services, IDC
Mukul Ahluwalia, Head - Cyber Security Product Marketing, Tata Communications

The Building Blocks of Cyber Resilience

With 50% or more of an organization’s costs directly relating to supply chain, it is no wonder that in today’s dynamic and interconnected world, supply chain management (SCM) has emerged as a critical factor in business success. Today, global supply chains are very complex, involving multiple suppliers, manufacturers, distributors, customers, and international upheavals. However, this complexity can cause the industry to face numerous pain points, from supply chain disruptions and inventory management challenges to cybersecurity threats and the need for increased agility. 

To address these challenges, businesses seek innovative solutions and best practices to optimize their supply chains, drive business growth, increase revenue, and improve innovation. However, these technologies can be complex and expensive to implement and maintain. Additionally, businesses need to ensure that their technologies are compatible with the technologies of their suppliers and customers.

Organizations are turning to vendors for digital fabric enablement -- connecting their supply chains end-to-end, gaining real-time visibility into their operations, and automating processes. This leads to a Hyperconnected Supply Chain, leveraging technology to enhance operational efficiency, optimize decision-making, and drive innovation throughout the supply chain ecosystem to build resilience into supply chains. 

This discussion will bring together experts from industry and academia to explore the evolving landscape of SCM and discuss strategies for overcoming common pain points. The discussion will highlight best practices to showcase how companies leverage technology to deliver seamless and efficient supply chains.

Speakers:
• Senthil Veeraraghavan, The Wharton School  
• Michael Mandel, Mack Institute 
• Hemant Ramaswami, Hanesbrands
• Robert Boland, Haleon
• Chirag Patel, CSL Behring
• Ankur Jindal, Tata Communications

Hyperconnected Supply Chains: Fostering the Technology Driven Efficiency

In today’s hybrid world, communication and collaboration technology play a critical part in ensuring that employee experience is seamless. Are you looking to arm yourself with trending knowledge as you navigate through modern tech and the needs of your distributed workforce, while remaining secure and compliant? Join Sriram Sampath, Gaurav Anand and Annu Alexander in conversation about incorporating cutting edge technology and practices into a global organization's collaboration strategy.

The Future of Communication: Trends and Technologies Shaping UCaaS

Join us for an insightful webinar where we explore how cloud technology is revolutionising workforce collaboration in India and beyond. Our expert speakers will discuss the key drivers for organisations transitioning to cloud-based unified communication (UC) solutions, the evolving adoption trends, and the role of AI and security in enhancing UC. Learn how the partnership between Cisco and Tata Communications is enhancing the overall value proposition for customers in the UC space. This webinar will provide valuable insights and practical examples to help you navigate the changing landscape of cloud-based UC solutions.

How the cloud helps to drive seamless workforce collaboration in India and beyond

TATA COMMUNICATIONS

Unified Communications

HybridWork

EnterpriseVoice

BusinessCommunication

CloudCommunication

EnterpriseCollaboration

CiscoWebex

CloudCallingIndia

AIinUnifiedCommunication

Cloud computing has exploded over the past few years, delivering a previously unimagined level of workplace mobility and flexibility. The cloud computing community on BrightTALK is made up of thousands of engaged professionals learning from the latest cloud computing research and resources. Join the community to expand your cloud computing knowledge and have your questions answered in live sessions with industry experts and vendor representatives.

Cloud Computing

The IT security community on BrightTALK is composed of more than 200,000 IT security professionals trading relevant information on software assurance, network security and mobile security. Join the conversation by watching on-demand and live information security webinars and asking questions of experts and industry leaders.

IT Security

Increasing expectations for good governance, effective risk management and complex demands for corporate compliance are presenting a growing challenge for organizations of all sizes. Join industry thought leaders as they provide you with practical advice on how to implement successful risk and compliance management strategies across your organization. Browse risk management resources in the form of interactive webinars and videos and ask questions of expert GRC professionals.

IT Governance, Risk and Compliance

Unified communications improve collaboration and increase productivity among employees through technologies such as VoIP, instant messaging and social media. Join this community to learn how to benefit from the full value of unified communications and collaboration technologies.

Collaboration and UC

The unexpected nature of natural disasters and other disruptive events means that preparation is key to managing disaster recovery and business continuity planning. Join the business continuity and disaster recovery community for live and recorded presentations discussing best practices for business continuity planning, disaster recovery programs and business continuity management. Learn from BCDR experts to develop your critical infrastructure and gain insight into tactical solutions to your BCDR issues.

Business Continuity / Disaster Recovery

Enterprise applications have become a crucial piece of infrastructure for many businesses. The enterprise applications community on BrightTALK features the latest insights in enterprise application integration, enterprise application architecture and EAS software. Join the community to gain access to thousands of videos and webinars presented by recognized enterprise information systems experts and arm yourself with the knowledge you need to succeed.

Enterprise Applications

Join thousands of engaged IT professionals in the application management community on BrightTALK. Interact with your peers in relevant webinars and videos on the latest trends and best practices for application lifecycle management, application performance management and application development.

Application Management

Network infrastructure professionals understand that a reliable and secure infrastructure is crucial to enabling business execution. Join the network infrastructure community to interact with thousands of IT professionals. Browse hundreds of on-demand and live webinars and videos to learn about the latest trends in network computing, SDN, WAN optimization and more.

Network Infrastructure

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

How the cloud helps to drive seamless workforce collaboration in India and beyond

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