Tech Talk: New Features in UCCE 12.5 and Integration with Google Dialogflow

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Presented by

Mladen Milanovic - Senior Director - Contact Center

About this talk

This Tech Talk will cover new features in UCCE 12.5 with the focus on native integration between Cisco UCCE 12.5 and Google Dialogflow. Presidio will discuss high level architecture, business benefits, pricing model, integration points, and demonstrate voice bot fully integrated with Cisco UCCE 12.5 agents.
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