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FICO Webinar zum Thema Instant Payment-Instant Fraud am 03. Dezember

FICO Webinar:
Instant Payment- Instant Fraud
Bringen Sie ihre Betrugsbekämpfung auf das nächste Level

03. Dezember 2019
10:00 – 10:30 Uhr

Die Einführung von Instant Payment hat Menschen und Unternehmen, aber auch Kriminellen Vorteile verschafft. In Ländern, die bereits Instant Payment-Zahlungssysteme eingeführt haben, ist der Betrug drastisch gestiegen, einschließlich des autorisierten Push Payment Betrugs aber auch Kontoübernahmen, sowie die Geldwäsche mithilfe von Durchleitungskonten.

Nehmen Sie an diesem 30-minütigen Webinar teil und erfahren:
• Welche altbekannten Betrugsmaschen durch Instant-Payment begünstigt werden
• Welche neuen Methoden der Betrüger von heute anwendet
• Wie Sie Ihre Kunden vor autorisiertem Push-Payment Betrug schützen
• Wie Analytics-Lösung auf Basis von KI und maschinellem Lernen Ihrer erfolgreichen Betrugsstrategie zugrunde liegen
Jörg Reuter, Senior Consultant of Fraud, Cyber & Compliance, FICO
Jörg Reuter setzt seine Fähigkeiten und Erfahrungen ein, um das Leben der Kriminellen so gut es geht zu erschweren. Seine Arbeit im Banken-, Telekommunikations- und Zahlungsverkehrsbereich konzentriert sich auf Betrugsrisikomanagement, Informations-/Cybersicherheit und Compliance. Jörg Reuter hat an Projekten auf der ganzen Welt gearbeitet, in vielen Ländern mit verschiedenen Kulturen, darunter eine 3jährige Tätigkeit in Südostasien. Dies gibt ihm eine einzigartige Perspektive auf die Treiber für Betrug und verschiedene Ansätze zur Bekämpfung von Finanzkriminalität. Als Berater bei FICO hilft er Kunden, die Predictive Analytics, Künstliche Intelligenz und Maschinelles Lernen auf Ihre geschäftlichen Herausforderungen anzuwenden. Schwerpunkte sind unter anderem der Betrug bei neuen Konten (Abonnement-/Anwendungsbetrug), die Übernahme von Konten und Social Engineering-Betrug.
Recorded Dec 3 2019 33 mins
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Presented by
Joerg Reuter, Senior Consultant of Fraud, Cyber & Compliance, FICO Joerg Reuter applies his skills and e

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  • FICO Webinar: Debt Management in the Age of Digitalization and AI Recorded: Dec 5 2019 32 mins
    Alexander Clarus, Senior Territory Solution Sales Manager at FICO
    FICO Webinar: Debt Management in the Age of Digitalization and AI
    05. December 2019
    02:00 – 02:30 pm

    Nowadays, customer communication in debt management is an important part of a successful business process. However, different customer groups prefer individual communication and want to use self-service options to pay directly or adjust payment terms without having to negotiate with a call center employee. New ways are needed that often challenge companies.
    Join this 30-minute webinar and learn more about it:
    - Efficiency and effectiveness improvement in recovery despite constant manpower
    - The Problem of Scaling Outbound Communication
    - Self-service solutions for your customers without configured customer portal
    - New ways in debt management automated and digital

    Alexander Clarus, Senior Territory Solution Sales Manager at FICO
    Alexander Clarus is responsible for Customer Communications Services from the FICO product portfolio within the DACH region and Eastern Europe. Prior to this, he was involved in strategic business development in various start-ups (digitization and payments as well as cloud computing and infrastructure) and successfully introduced digital business models in various markets. With his passion for disruptive business models and technologies, he understands himself as a part and driver of the digital transformation. He holds a Diploma in Business Engineering from the University of Lübeck.
  • Forderungsmanagement im Zeitalter von Digitalisierung und AI Recorded: Dec 5 2019 30 mins
    Alexander Clarus, Senior Territory Solution Sales Manager bei FICO
    Forderungsmanagement im Zeitalter von Digitalisierung und AI

    FICO Webinar: Forderungsmanagement im Zeitalter von Digitalisierung und AI Teil 1

    Kundenkommunikation im Forderungsmanagement ist heutzutage ein wichtiger Bestandteil eines erfolgreichen Geschäftsprozess. Jedoch bevorzugen unterschiedliche Kundengruppen auch eine entsprechend individuelle Kommunikation. Neue Wege sind gefragt, die Unternehmen oftmals vor immense Herausforderungen stellen.
    Nehmen Sie an diesem 30-minütigen Webinar teil und erfahren mehr über:
    - Effizienz und Effektivitätssteigerung in der Beitreibung trotz gleichbleibender Manpower
    - Die Problemstellung in der Skalierung der Outbound Kommunikation
    - Self-Service Lösungen für Ihre Kunden ohne konfiguriertes Kundenportal
    - Neue Wege im Forderungsmanagement automatisiert und digital

    Alexander Clarus, Senior Territory Solution Sales Manager bei FICO
    Alexander Clarus zuständig für Customer Communications Services aus dem FICO Produktportfolio und verantwortet dabei die DACH Region sowie Osteuropa. Zuvor hat er die strategische Geschäftsfeldentwicklung in verschiedenen Startups (Digitalisierung und Payments sowie Cloudcomputing und Infrastructure) betreut und erfolgreich digitale Geschäftsmodelle in verschiedenen Märkten eingeführt. Mit seiner Leidenschaft für disruptive Geschäftsmodelle und Technologien sieht er sich als Teil und Treiber der digitalen Transformation. Er hat ein Diplom im Bereich Wirtschaftsingenieurwesen der Universität Lübeck.
  • FICO Webinar zum Thema Instant Payment-Instant Fraud am 03. Dezember Recorded: Dec 3 2019 33 mins
    Joerg Reuter, Senior Consultant of Fraud, Cyber & Compliance, FICO Joerg Reuter applies his skills and e
    FICO Webinar:
    Instant Payment- Instant Fraud
    Bringen Sie ihre Betrugsbekämpfung auf das nächste Level

    03. Dezember 2019
    10:00 – 10:30 Uhr

    Die Einführung von Instant Payment hat Menschen und Unternehmen, aber auch Kriminellen Vorteile verschafft. In Ländern, die bereits Instant Payment-Zahlungssysteme eingeführt haben, ist der Betrug drastisch gestiegen, einschließlich des autorisierten Push Payment Betrugs aber auch Kontoübernahmen, sowie die Geldwäsche mithilfe von Durchleitungskonten.

    Nehmen Sie an diesem 30-minütigen Webinar teil und erfahren:
    • Welche altbekannten Betrugsmaschen durch Instant-Payment begünstigt werden
    • Welche neuen Methoden der Betrüger von heute anwendet
    • Wie Sie Ihre Kunden vor autorisiertem Push-Payment Betrug schützen
    • Wie Analytics-Lösung auf Basis von KI und maschinellem Lernen Ihrer erfolgreichen Betrugsstrategie zugrunde liegen
    Jörg Reuter, Senior Consultant of Fraud, Cyber & Compliance, FICO
    Jörg Reuter setzt seine Fähigkeiten und Erfahrungen ein, um das Leben der Kriminellen so gut es geht zu erschweren. Seine Arbeit im Banken-, Telekommunikations- und Zahlungsverkehrsbereich konzentriert sich auf Betrugsrisikomanagement, Informations-/Cybersicherheit und Compliance. Jörg Reuter hat an Projekten auf der ganzen Welt gearbeitet, in vielen Ländern mit verschiedenen Kulturen, darunter eine 3jährige Tätigkeit in Südostasien. Dies gibt ihm eine einzigartige Perspektive auf die Treiber für Betrug und verschiedene Ansätze zur Bekämpfung von Finanzkriminalität. Als Berater bei FICO hilft er Kunden, die Predictive Analytics, Künstliche Intelligenz und Maschinelles Lernen auf Ihre geschäftlichen Herausforderungen anzuwenden. Schwerpunkte sind unter anderem der Betrug bei neuen Konten (Abonnement-/Anwendungsbetrug), die Übernahme von Konten und Social Engineering-Betrug.
  • FICO Fintech Webinar Series: What Does Agile C&R Look Like and Why It’s Critical Recorded: Nov 14 2019 17 mins
    Bruce Curry, Vice President, EMEA Collections and Recovery, FICO - 3 key drivers of C&R operating model change
    Join this 15’ webinar for an update on the latest trends for an agile cloud-based Collections and Recovery (C&R) operation.

    C&R is not different to any other part of the organisation, it seeks regulatory adherence, low TCO and Impairments, whilst achieving high staff and customer satisfaction. So much is changing that a necessary capability to assure success is an agile operating model. As we start to talk C&RaaS, what are the key determinates impacting the near-term operating model?

    Please join:
    Bruce Curry, Vice President, Collections and Recovery EMEA, FICO
    David Bailey, FintechPractice Lead, FICO
    John McMahon, Senior Partner, Collections and Recovery EMEA, FICO
  • FICO Webinar: Telecoms Subscription Fraud Detection Recorded: Oct 29 2019 37 mins
    Joerg Reuter, Senior Consultant of Fraud, Cyber & Compliance
    Applying Social Network Analytics to Uncover and Prevent Fraud
    Fraud is a serious concern for the communications industry. According to a large American operator, handset fraud cost the company about $190 million in 2018, during which it lost nearly 210,000 devices. In one month alone, handset fraud cost them $34 million. Identity theft also impacted 7,000 of their customers per month on average in 2018, up 46% from 2017.

    Fraudsters are constantly developing new methods to target new lines of business and are now increasingly part of sophisticated criminal networks. One critical tool in the fight against fraudsters is Social Network Analytics (SNA), which can quickly help you identify synthetic identities, application fraud, fraud rings and other sophisticated efforts to defraud your organisation.

    Join this 30 minutes webinar to learn how to:
    •Uncover up to 50% more fraud with powerful analytics
    •Reduce manual work to increase investigator efficiency
    •Monitor your portfolio across the customer lifecycle
    •Watch an SNA solution demo powered by AI and ML

    About FICO:
    FICO (NYSE: FICO) is a leading analytics software company, helping businesses in 90+ countries make better decisions. The company’s ground-breaking use of Big Data and mathematical algorithms to predict consumer behaviour has transformed entire industries. FICO provides analytics software and tools used across multiple industries to manage risk, fight fraud, build more profitable customer relationships, optimize operations and meet strict regulations. We provide a suite of telecom solutions and expertise that enable you to drive profits in this saturated market, identify and retain valuable at-risk customers to increase their lifetime value, and reduce churn with real-time customer insights. www.fico.com
  • FICO Fintech Webinar Series: Why Collections Should Matter to FINTECH's Recorded: Oct 24 2019 19 mins
    Bruce Curry, Vice President, EMEA Collections and Recovery, FICO and David Bailey, FINTECH Practice Lead, FICO
    Join this 15’ Webinar discussion for a whistle-stop perspective on Collections for Fintech's.
    Topics Include:
    •How Collections and Recovery (C&R) can contribute to both good CX and low impairments;
    •The role of Explainable AI and optimal decision capabilities in C&R.

    15 minutes is time worth investing to answer: “We have it all covered, don’t we?”.

    Please join:

    Bruce Curry, Vice President, EMEA Collections and Recovery, FICO - The CX vs. Impairment relationship

    David Bailey, FINTECH Practice Lead, FICO
  • PSD2 and Jenny's Washing Machine Recorded: Nov 13 2017 2 mins
    Jenny the animation
    Animation that talks about how PSD2 could impact customer journey and how PSPs can mitigate against this by securing payments using transaction risk analysis instead of strong customer authentication
  • Are Your Fraud Operations Ready for PSD2? Recorded: Nov 2 2017 51 mins
    Gabriel Hopkins, Matthew Cox, Russell Robinson
    How will you balance Strong Customer Authentication with customer service? Can you implement PSD2 without causing friction in the customer journey?

    Not a member of BrightTalk? - Register your place by entering your email address on the right hand side - enter your details and BrightTalk will send you joining information and reminders.


    In a few months time, PSD2 becomes law across the European Economic Area. the regulated use of Strong Customer Authentication changes how payment service providers interact with their customers. Managed badly, disruptions to the payment process will see customers take their business elsewhere, but those PSPs who manage it well, will have a competitive advantage.

    Join our PSD2 webinar to explore the likely impact of PSD2 on customer relationships and learn what you need to do to prepare.

    * Strong Customer Authentication vs Transaction Risk Analysis - Learn how Transaction Risk Analysis helps customer relationships, when you may use is and what you need to do NOW to prepare your fraud operations for PSD2.

    *Putting Customer Communications at the Heart of Your PSD2 Strategy - When additional authentication requirements stop your customers from managing their accounts or making payments, how can you communicate with them to get things back on track fast?

    *Hype or Reality? PSD2 and Machine Learning - Will PSD2 be the catalyst for you to add machine learning capabilities to fraud management? How will it help and what is it about PSD2 that builds the case for artificial intelligence and machine learning?
  • PSD2 Will Strong Customer Authentication End the Fraud Problem? Recorded: Sep 28 2017 1 min
    Matt Cox, Senior Director Fraud, Compliance and Cyber Crime at FICO
    One minute of PSD2 wisdom from Matt Cox, who takes a look at what might happen with fraud once Strong Customer Authentication is securing payments under PSD2
  • How Is PSD2 Looking To Tackle Fraud? In Just 90 Seconds Recorded: Sep 26 2017 2 mins
    Matt Cox - Senior Director Fraud, Compliance and Cyber Crime at FICO
    Matt Cox discusses what PSD2 means for fraud - in this short clip Matt talks about what makes up Strong Customer Authentication including inherence, possession and knowledge and introduces the concept of Transaction Risk Analysis
  • PSD2 Managing Fraud Intelligently – What PSD2 Means For Fraud Recorded: Sep 21 2017 6 mins
    Matt Cox - Senior Director Fraud, Compliance and Cyber Crme at FICO
    What does PSD2 mean for the fraud operations of payment service providers? Here Matt Cox talks about why fraud is such a big part of PSD2 and how payment service providers can tackle the fraud requirements. Matt explains the benefits and difficulties introduced by Strong Customer Authentication and the role Transaction Risk Analysis can play in securing payments under PSD2.
  • PSD2 - What Role Will Artificial Intelligence And Machine Learning Play? Recorded: Sep 11 2017 3 mins
    Gabriel Hopkins - Vice President, Fraud Product Management
    AI and Machine Learning are popular topics but what role can they play in fighting fraud? With PSD2 on the Horizon Gabriel Hopkins takes a look at the different techniques that can be deployed in the fight against fraud.
  • PSD2 significa a gestão de Fraude Recorded: Sep 11 2017 9 mins
    Daniel Melo - Senior Director Business Development EMEA at FICO
    Daniel discute o que significa a gestão de Fraude debaixo das regras PSD2, em especial a razão de que a gestão de fraude é uma parte tão importante da nova regulamentação e como prestadores de serviços de pagamento podem enfrentar os requisitos de fraude. Daniel explica os benefícios e as dificuldades introduzidas pela forte autenticação de cliente e que função a análise de risco da transação pode desempenhar na gestão de pagamentos sob PSD2
  • PSD2 y los riesgos de fraude Recorded: Sep 11 2017 10 mins
    Daniel Melo - Senior Director, Business Development EMEA
    Daniel habla de lo que significa PSD2 y los riesgos de fraude: por qué el fraude es una parte tan importante de PSD2 y cómo los proveedores de servicios de pago pueden abordar los requisitos de gestión de fraude. Daniel también explica los beneficios y las dificultades introducidas por autenticación fuerte de cliente y qué papel el análisis de riesgo de la transacción puede tener en la seguridad de pagos bajo PSD2.
  • PSD2 - Can Artificial Intelligence And Machine Learning Help PSPs Manage Fraud? Recorded: Sep 11 2017 2 mins
    Gabriel Hopkins - Vice President, Fraud Product Management
    There's a lot of hype around AI and Machine Learning - Here Gabriel Hopkins discusses when and how it can help payment service providers manage fraud for PSD2 and also offers some words of wisdom about why you need a balance in fraud fighting techniques.
  • PSD2 - What effect will AISPs and PISPs have on fraud? Recorded: Sep 11 2017 2 mins
    Gabriel Hopkins - Vice President, Fraud Product Management at FICO
    PSD2 brings Account Information Service Providers (AISPs) and Payment Initiation Service Providers (PISPs) to the fore. when the primary relationship the customer has is with these new service providers what will the affect on fraud be for Payment Service Providers?
  • What can PSPs do to reduce false positives when fighting fraud? Recorded: Sep 11 2017 2 mins
    Gabriel Hopkins - Vice President Fraud Product Management
    Payment Service Providers are keen to implement PSD2 without impacting customer service. Gabriel Hopkins takes a look at what can be done to avoid false positives.
  • PSD2 - How will Payment Service Providers Manage Fraud? Recorded: Sep 11 2017 8 mins
    Gabriel Hopkins - Vice President, Fraud Product Management at FICO
    PSPs need to change how they manage fraud for PSD2, Gabriel Hopkins takes a look at the complexity of managing fraud under PSD2 as well as taking a look at the role of the Account Information Service Providers (AISPs) and Payment Initiation Service Providers (PISPs) With increasing hype about artificial intelligence and machine learning Gabriel will consider the role these technologies play in helping PSPs to adapt to the demands of PSD2
  • What First Steps Should PSPS Take To Ready Fraud Operations For PSD2 Recorded: Sep 11 2017 1 min
    Brian Kinch - Senior Partner, Fraud at FICO
    PSD2 is coming and it will impact how Payment Service Providers manage fraud. Brian Kinch takes a look at the first steps they can take to prepare fraud operations for PSD2
  • How Can PSPs Limit The Downside Of Strong Customer Authentication? Recorded: Sep 11 2017 2 mins
    Brian Kinch - Senior Partner, Fraud at FICO
    Payment Service Providers want to stop Strong Customer Authentication for PSD2 impacting customer experience. Brian Kinch discusses how Transaction Risk Analysis can help them to do this.
FICO: Managing Fraud for PSD2
As PSD2 is launched payment service providers will need help to understand the impact of PSD2 on their fraud operations and get themselves ready for implementation. On this channel FICO will bring together resources that will help PSPs make better decisions about how they manage fraud for PSD2

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  • Title: FICO Webinar zum Thema Instant Payment-Instant Fraud am 03. Dezember
  • Live at: Dec 3 2019 9:00 am
  • Presented by: Joerg Reuter, Senior Consultant of Fraud, Cyber & Compliance, FICO Joerg Reuter applies his skills and e
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