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FICO Webinar - Affordability Assessment Requirements

C&R Webinar_March12 2020_2PM UK GMT
Live online Mar 12 2:00 pm UTC
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Presented by
Bruce Curry, Vice President, EMEA Collections and Recovery, FICO & Dr Gerald Fahner , Senior Principal Scientist, FICO Scores

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    Darcy Sullivan, VP, EMEA Marketing FICO; Richard Lagerweij, VP & Managing Director Growth Industries and DMS at FICO®
    According to a recent study by Ernst & Young, 85% of financial services firms cite the implementation of a digital transformation program as a top business priority. And they do so for a good reason: digital transformation poses the biggest opportunity for data-driven enterprises today…just as its evil twin, digital disruption, poses the greatest threat. Whether you’re a winner or a loser in the new digital landscape depends on one simple question: will you seize the opportunity to transform into a disruptor, or will you passively yield to the threat and become a disruptee?

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    Decision Management, expert, examines the state of digital preparedness across the financial services industry, as well as highlights what the leading companies are doing correctly. Bill will also detail how the top 3% of enterprises have made themselves “disruption-proof.” As with any phenomena, digitization is neither “good” nor “bad”; what matters is how you respond. This webinar will provide an action plan for ensuring your firm’s response to digitization is the winning one.
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    Bruce Curry, VP, EMEA Collections and Recovery, FICO & Daniel Hensel, Principal Consultant, FICO Analytic Consulting
    IFRS 9 does not allow any tolerance for those not totally on top of avoidable losses. Whether true loss or through impairment, organisations need to really push their data science teams to address the customer in the round and provide those in collections and recovery with forensic-level insight on how customers arriving in collections need to be managed and what the outcomes are likely to be. Anything less and organisations face a risk of haemorrhaging customers and losses.
    Those organisations where Finance, Risk, IT and Operations are collaboratively joining the dots of multiple challenges, and working through how to put the required solutions into production, will soon see a clear competitive advantage.

    If you’re not there yet, it’s time to move faster. Merger and acquisition activity will increase over the next couple of years, and organisations need to decide if they want to be an acquirer or an attractive target.
  • FICO Webinar - Affordability Assessment Requirements Mar 12 2020 2:00 pm UTC 45 mins
    Bruce Curry, Vice President, EMEA Collections and Recovery, FICO & Dr Gerald Fahner , Senior Principal Scientist, FICO Scores
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  • FICO Webinar: How to Avoid Digital Disruption in the Digital Age Feb 27 2020 2:00 pm UTC 60 mins
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    Banks are universally worried about digital disruption and how it will impact their customer relationships. In response, many are working hard to design strategies that will keep them ahead of the digital curve by delivering products and services that are more personalized, convenient and consistent across channels.

    Please join us for this webinar where we will discuss the results of a recent American Banker survey that asked more than 200 professionals from banks and FinTechs about digital disruption and the evolving needs of their customers. Topics will include:

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    *Digital strategies for improving customer centricity
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    *How to assess and compare your company’s preparedness for digital disruption to peers
  • FICO Webinar: Debt Management in the Age of Digitalization and AI Recorded: Dec 5 2019 32 mins
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    Nowadays, customer communication in debt management is an important part of a successful business process. However, different customer groups prefer individual communication and want to use self-service options to pay directly or adjust payment terms without having to negotiate with a call center employee. New ways are needed that often challenge companies.
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    Alexander Clarus, Senior Territory Solution Sales Manager at FICO
    Alexander Clarus is responsible for Customer Communications Services from the FICO product portfolio within the DACH region and Eastern Europe. Prior to this, he was involved in strategic business development in various start-ups (digitization and payments as well as cloud computing and infrastructure) and successfully introduced digital business models in various markets. With his passion for disruptive business models and technologies, he understands himself as a part and driver of the digital transformation. He holds a Diploma in Business Engineering from the University of Lübeck.
  • Forderungsmanagement im Zeitalter von Digitalisierung und AI Recorded: Dec 5 2019 30 mins
    Alexander Clarus, Senior Territory Solution Sales Manager bei FICO
    Forderungsmanagement im Zeitalter von Digitalisierung und AI

    FICO Webinar: Forderungsmanagement im Zeitalter von Digitalisierung und AI Teil 1

    Kundenkommunikation im Forderungsmanagement ist heutzutage ein wichtiger Bestandteil eines erfolgreichen Geschäftsprozess. Jedoch bevorzugen unterschiedliche Kundengruppen auch eine entsprechend individuelle Kommunikation. Neue Wege sind gefragt, die Unternehmen oftmals vor immense Herausforderungen stellen.
    Nehmen Sie an diesem 30-minütigen Webinar teil und erfahren mehr über:
    - Effizienz und Effektivitätssteigerung in der Beitreibung trotz gleichbleibender Manpower
    - Die Problemstellung in der Skalierung der Outbound Kommunikation
    - Self-Service Lösungen für Ihre Kunden ohne konfiguriertes Kundenportal
    - Neue Wege im Forderungsmanagement automatisiert und digital

    Alexander Clarus, Senior Territory Solution Sales Manager bei FICO
    Alexander Clarus zuständig für Customer Communications Services aus dem FICO Produktportfolio und verantwortet dabei die DACH Region sowie Osteuropa. Zuvor hat er die strategische Geschäftsfeldentwicklung in verschiedenen Startups (Digitalisierung und Payments sowie Cloudcomputing und Infrastructure) betreut und erfolgreich digitale Geschäftsmodelle in verschiedenen Märkten eingeführt. Mit seiner Leidenschaft für disruptive Geschäftsmodelle und Technologien sieht er sich als Teil und Treiber der digitalen Transformation. Er hat ein Diplom im Bereich Wirtschaftsingenieurwesen der Universität Lübeck.
  • FICO Webinar zum Thema Instant Payment-Instant Fraud am 03. Dezember Recorded: Dec 3 2019 33 mins
    Joerg Reuter, Senior Consultant of Fraud, Cyber & Compliance, FICO Joerg Reuter applies his skills and e
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    03. Dezember 2019
    10:00 – 10:30 Uhr

    Die Einführung von Instant Payment hat Menschen und Unternehmen, aber auch Kriminellen Vorteile verschafft. In Ländern, die bereits Instant Payment-Zahlungssysteme eingeführt haben, ist der Betrug drastisch gestiegen, einschließlich des autorisierten Push Payment Betrugs aber auch Kontoübernahmen, sowie die Geldwäsche mithilfe von Durchleitungskonten.

    Nehmen Sie an diesem 30-minütigen Webinar teil und erfahren:
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    • Welche neuen Methoden der Betrüger von heute anwendet
    • Wie Sie Ihre Kunden vor autorisiertem Push-Payment Betrug schützen
    • Wie Analytics-Lösung auf Basis von KI und maschinellem Lernen Ihrer erfolgreichen Betrugsstrategie zugrunde liegen
    Jörg Reuter, Senior Consultant of Fraud, Cyber & Compliance, FICO
    Jörg Reuter setzt seine Fähigkeiten und Erfahrungen ein, um das Leben der Kriminellen so gut es geht zu erschweren. Seine Arbeit im Banken-, Telekommunikations- und Zahlungsverkehrsbereich konzentriert sich auf Betrugsrisikomanagement, Informations-/Cybersicherheit und Compliance. Jörg Reuter hat an Projekten auf der ganzen Welt gearbeitet, in vielen Ländern mit verschiedenen Kulturen, darunter eine 3jährige Tätigkeit in Südostasien. Dies gibt ihm eine einzigartige Perspektive auf die Treiber für Betrug und verschiedene Ansätze zur Bekämpfung von Finanzkriminalität. Als Berater bei FICO hilft er Kunden, die Predictive Analytics, Künstliche Intelligenz und Maschinelles Lernen auf Ihre geschäftlichen Herausforderungen anzuwenden. Schwerpunkte sind unter anderem der Betrug bei neuen Konten (Abonnement-/Anwendungsbetrug), die Übernahme von Konten und Social Engineering-Betrug.
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    C&R is not different to any other part of the organisation, it seeks regulatory adherence, low TCO and Impairments, whilst achieving high staff and customer satisfaction. So much is changing that a necessary capability to assure success is an agile operating model. As we start to talk C&RaaS, what are the key determinates impacting the near-term operating model?

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    Join this 30 minutes webinar to learn how to:
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    About FICO:
    FICO (NYSE: FICO) is a leading analytics software company, helping businesses in 90+ countries make better decisions. The company’s ground-breaking use of Big Data and mathematical algorithms to predict consumer behaviour has transformed entire industries. FICO provides analytics software and tools used across multiple industries to manage risk, fight fraud, build more profitable customer relationships, optimize operations and meet strict regulations. We provide a suite of telecom solutions and expertise that enable you to drive profits in this saturated market, identify and retain valuable at-risk customers to increase their lifetime value, and reduce churn with real-time customer insights. www.fico.com
  • FICO Fintech Webinar Series: Why Collections Should Matter to FINTECH's Recorded: Oct 24 2019 19 mins
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    Join this 15’ Webinar discussion for a whistle-stop perspective on Collections for Fintech's.
    Topics Include:
    •How Collections and Recovery (C&R) can contribute to both good CX and low impairments;
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    15 minutes is time worth investing to answer: “We have it all covered, don’t we?”.

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    Bruce Curry, Vice President, EMEA Collections and Recovery, FICO - The CX vs. Impairment relationship

    David Bailey, FINTECH Practice Lead, FICO
  • PSD2 and Jenny's Washing Machine Recorded: Nov 13 2017 2 mins
    Jenny the animation
    Animation that talks about how PSD2 could impact customer journey and how PSPs can mitigate against this by securing payments using transaction risk analysis instead of strong customer authentication
  • Are Your Fraud Operations Ready for PSD2? Recorded: Nov 2 2017 51 mins
    Gabriel Hopkins, Matthew Cox, Russell Robinson
    How will you balance Strong Customer Authentication with customer service? Can you implement PSD2 without causing friction in the customer journey?

    Not a member of BrightTalk? - Register your place by entering your email address on the right hand side - enter your details and BrightTalk will send you joining information and reminders.

    In a few months time, PSD2 becomes law across the European Economic Area. the regulated use of Strong Customer Authentication changes how payment service providers interact with their customers. Managed badly, disruptions to the payment process will see customers take their business elsewhere, but those PSPs who manage it well, will have a competitive advantage.

    Join our PSD2 webinar to explore the likely impact of PSD2 on customer relationships and learn what you need to do to prepare.

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    *Putting Customer Communications at the Heart of Your PSD2 Strategy - When additional authentication requirements stop your customers from managing their accounts or making payments, how can you communicate with them to get things back on track fast?

    *Hype or Reality? PSD2 and Machine Learning - Will PSD2 be the catalyst for you to add machine learning capabilities to fraud management? How will it help and what is it about PSD2 that builds the case for artificial intelligence and machine learning?
  • PSD2 Will Strong Customer Authentication End the Fraud Problem? Recorded: Sep 28 2017 1 min
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  • How Is PSD2 Looking To Tackle Fraud? In Just 90 Seconds Recorded: Sep 26 2017 2 mins
    Matt Cox - Senior Director Fraud, Compliance and Cyber Crime at FICO
    Matt Cox discusses what PSD2 means for fraud - in this short clip Matt talks about what makes up Strong Customer Authentication including inherence, possession and knowledge and introduces the concept of Transaction Risk Analysis
  • PSD2 Managing Fraud Intelligently – What PSD2 Means For Fraud Recorded: Sep 21 2017 6 mins
    Matt Cox - Senior Director Fraud, Compliance and Cyber Crme at FICO
    What does PSD2 mean for the fraud operations of payment service providers? Here Matt Cox talks about why fraud is such a big part of PSD2 and how payment service providers can tackle the fraud requirements. Matt explains the benefits and difficulties introduced by Strong Customer Authentication and the role Transaction Risk Analysis can play in securing payments under PSD2.
  • PSD2 - What Role Will Artificial Intelligence And Machine Learning Play? Recorded: Sep 11 2017 3 mins
    Gabriel Hopkins - Vice President, Fraud Product Management
    AI and Machine Learning are popular topics but what role can they play in fighting fraud? With PSD2 on the Horizon Gabriel Hopkins takes a look at the different techniques that can be deployed in the fight against fraud.
  • PSD2 significa a gestão de Fraude Recorded: Sep 11 2017 9 mins
    Daniel Melo - Senior Director Business Development EMEA at FICO
    Daniel discute o que significa a gestão de Fraude debaixo das regras PSD2, em especial a razão de que a gestão de fraude é uma parte tão importante da nova regulamentação e como prestadores de serviços de pagamento podem enfrentar os requisitos de fraude. Daniel explica os benefícios e as dificuldades introduzidas pela forte autenticação de cliente e que função a análise de risco da transação pode desempenhar na gestão de pagamentos sob PSD2
  • PSD2 y los riesgos de fraude Recorded: Sep 11 2017 10 mins
    Daniel Melo - Senior Director, Business Development EMEA
    Daniel habla de lo que significa PSD2 y los riesgos de fraude: por qué el fraude es una parte tan importante de PSD2 y cómo los proveedores de servicios de pago pueden abordar los requisitos de gestión de fraude. Daniel también explica los beneficios y las dificultades introducidas por autenticación fuerte de cliente y qué papel el análisis de riesgo de la transacción puede tener en la seguridad de pagos bajo PSD2.
FICO: Managing Fraud for PSD2
As PSD2 is launched payment service providers will need help to understand the impact of PSD2 on their fraud operations and get themselves ready for implementation. On this channel FICO will bring together resources that will help PSPs make better decisions about how they manage fraud for PSD2

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  • Title: FICO Webinar - Affordability Assessment Requirements
  • Live at: Mar 12 2020 2:00 pm
  • Presented by: Bruce Curry, Vice President, EMEA Collections and Recovery, FICO & Dr Gerald Fahner , Senior Principal Scientist, FICO Scores
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