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FICO Webinar: Taking Control of Your Digital Transformation

Taking Control of Your Digital Transformation

Tuesday, April 21, 2020

According to recent studies, most enterprises list “digital transformation” as their driving business priority, and they’ve collectively spent more than a trillion dollars towards achieving it. However, despite these lucrative investments, only a small percentage of firms believe they’re achieving their digital goals.

Register Today

Join our webinar to learn how your business can take control of its digital transformation. Through decades of experience in helping enterprises around the world digitize their operations, FICO’s technologies and unique methodology have enabled clients to achieve the transformation they’re seeking. We’ll dive into some of the details on this webinar, including:

Real-world examples of the seemingly intractable challenges faced by our clients.
How we start by identifying the decisions that are paramount to a client’s success, then reverse-engineer those decisions back to the analytical data that drives them (in whatever form it exists).

The innovative solutions that result, which empower customers to complete their transformation and crush their KPIs.

While businesses are correct to prioritize their digital transformations, the extremely high failure rate makes it clear that poor execution can derail the right strategy. In this webinar, we’ll share our playbook for taking control of your transformation and staying on-track to accomplish all of your digital goals.
Recorded Apr 21 2020 60 mins
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Presented by
Darcy Sullivan, VP, EMEA Marketing FICO; Richard Lagerweij, VP & Managing Director Growth Industries and DMS at FICO®
Presentation preview: FICO Webinar: Taking Control of Your Digital Transformation
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  • Künstliche Intelligenz und Data Analytics im Forderungsmanagement Sep 23 2021 8:00 am UTC 30 mins
    Ulrich Wiesner, Senior Consultant, FICO Analytics team, EMEA
    Donnerstag, 23. September 2021
    10:00 Uhr – 10:30 Uhr

    In unserem letzten Webinar der Serie erhalten Sie einen Überblick über den Einsatz von künstlicher Intelligenz und Data Analytics im Forderungsmanagement.

    Dr. Ulrich Wiesner, Principal Consultant bei FICO, wird über folgende Themen referieren:

    - Warum Segmentierung wichtig ist – vorhandene Ressourcen zielgenau einsetzen
    - Datengetriebene Segmentierung, Scorekarten, Machine Learning – welche Methode passt?
    - Entscheidungsoptimierung – Mit Operations Research zur optimalen Strategie

    Jetzt anmelden!
  • Expertenwissen und KI verbinden verbinden Sep 21 2021 8:00 am UTC 30 mins
    Alexander Khounani, Senior Territory Solution Sales Manager at FICO
    Expertenwissen und KI verbinden verbinden - Entscheidungsautomatisierung im digitalen Forderungsmanagement

    Dienstag, 21. September 2021
    10:00 Uhr – 10:30 Uhr
    Alexander Khounani wird erläutern, wie Sie ihr Forderungsmanagement durch den Einsatz von Entscheidungsplattformen automatisieren und von IT-Engpässen befreien können. Stärken Sie Fachanwender und heben Sie Potenziale durch einfachere Zusammenarbeit.

    Die richtige Entscheidungsfindung enthält viele Aspekte, unter anderem:
    • Individuelle und effiziente Lösungsfindung zur Zufriedenheit des Kunden
    • Einfache Operationalisierung von Collections-Strategien mit KI und Machine Learning
    • Schnelle Reaktion auf neue regulatorische Anforderungen
    Jetzt anmelden!
  • FICO Webinar: Designing Your Supply Chain Network for 2021 & Beyond Sep 16 2021 8:00 am UTC 60 mins
    David Wright, Director Solution Sales, FICO and Anders Remnebäck, Head of Application Board, Optilon
    Designing an agile supply chain has always presented a set of unique challenges, which now includes ensuring it can withstand a global pandemic. However, despite the urgent need to add flexibility and durability to their supply chain design strategies, many decision-makers are trying to do this with informal business processes and ad-hoc teams, as well as sub-standard tools, applications and spreadsheets.

    This webinar, featuring supply chain experts from FICO and Optilon, will provide a blueprint for building and strengthening your supply chain resiliency through well-proven strategies and technology. We’ll explain how you can implement effective business processes, cross-organizational teams and leading-edge technology to:
    • Optimize costs and output by synchronizing decisions, identifying bottlenecks and balancing trade-offs
    • Simplify change management by creating a future-state roadmap with scenario comparisons and analyses that augment your business acumen
    • Increase speed with tailored solutions to meet specific business objectives
    • Reduce risk and uncertainty by anticipating and recovering from disruptions faster

    The solutions necessary to succeed in an unpredictable and challenging environment have never been more powerful. Register today to learn more!
  • Digitales Forderungsmanagement im Omnichannel Ansatz Sep 14 2021 8:00 am UTC 30 mins
    Alexander Clarus, Senior Territory Solution Sales Manager at FICO
    Donnerstag, 14. September 2021
    10:00 Uhr – 10:30 Uhr

    Alexander Clarus Senior Territory Solution Sales Manager bei FICO wird Ihnen erläutern, wie Sie Ihre Kundenkommunikation auf das nächste Level heben.

    Der ganzheitliche Ansatz der Kundenkommunikation wird unter folgenden Gesichtspunkten erläutert:

    - Kanalübergreifende Kundenkommunikation im Gegensatz zu isolierten Kommunikationsmitteln
    - Möglichkeiten der Kostensenkung bei zeitgleicher Steigerung der Collection Rate.
    - Maximale Effizienz in den Kommunikationsprozessen durch agile und nahtlose Prozesse
    - Einfluss von Self Service Optionen auf Beitreibung und Kundenzufriedenheit

    Jetzt anmelden!
  • Overcoming 3 Challenges That Are Ruining Your Digital Customer Management Recorded: Jul 7 2021 32 mins
    Nick Myatt, Principal Consultant, FICO
    Great digital experience doesn’t always mean great customer experience. A siloed approach to customer management will result in disconnected decisions, that will lead to unhappy customers, who are very likely to switch their financial institution. Join this webinar to learn how to turn the three main challenges faced by financial institutions today into tomorrow’s strengths.
  • FICO-Artelys Webinar: Mathematical Optimization: Unleash its full potential Recorded: May 18 2021 45 mins
    Mathematical optimization gives companies the capability to predict and respond in the most efficient and profitable manner in order to cope with their highest priority issues.

    Join, May 18th, this 60-minute webinar from FICO and Artelys to:
    • Learn how to unleash the full potential of mathematical optimization
    o How can we make better decisions using mathematical optimization?
    o Improve the collaboration between operations researchers/data scientists and business users with a live demo
    • Hear about exciting real life case studies where Xpress Optimization has been applied
    o RTE – European market clearing algorithm
    o Nice Airport – Long term airport resource planning
    o Nestlé – Decision optimization for pricing and supply Chain
    o Southwest Airlines – Optimizing aircraft, employees, and 3,500 flights per day
    • See how FICO and Artelys can help you in your business
    If your company, like so many now as a result of the pandemic, has to navigate a constantly changing business landscape, then mathematical optimization could be an invaluable tool for you to undertake the new normal.
    Register Now!
    FICO and Artelys have been working together for over 20 years, providing optimization services and solutions to a diverse range of industries from transportation & logistics, energy, retail and manufacturing.

    We hope you can join us and enjoy the session!
  • Webinar: Mathematische Optimierung - Fortschritte in Logistik und Planung Recorded: Apr 29 2021 56 mins
    Jens Schulz, Technical Product Mgr, FICO; Dr. Ingmar Steinzen, MD,Optano; Dr. Sven Flake, Analytics Sr. Consultant, Optano
    Selbst kleine Verbesserungen in der Effizienz Ihrer Lieferkette oder Ihrer Logistikplanung können sich zu enormen Einsparungen summieren. Aber diese Verbesserungen durch Experimentieren und Fehler zu finden, ist reine Zeitverschwendung, wenn Sie diese Ergebnisse mit mathematischer Optimierung schneller erreichen können.
    Egal, ob Sie neu in der Optimierung sind oder diese bereits nutzen, nehmen Sie sich 45 Minuten Zeit, um zu sehen, wie Sie mit den Fortschritten in dieser Technologie schnell neue Vorteile erzielen können. Das globale Analytikunternehmen FICO und das Optimierungsunternehmen Optano haben sich zusammengeschlossen, um Produktion und Logistik zu verbessern und werden die Geheimnisse einer effektiveren Optimierung teilen.

    Entdecken Sie:
    - Wie mathematische Optimierung Ihre Strategien und Rentabilität verbessern kann
    - Wie die Partnerschaft von FICO & Optano Ihrem Unternehmen zugutekommt mit Fallstudien zur Logistikplanung in der Automobil- und High-Tech-Industrie

    Registrieren Sie sich hier!
  • How mathematical Optimization can help you make better decisions? Recorded: Apr 22 2021 53 mins
    Chris McDermott, Sr. Associate Partner, FICO; Juan Manuel Garcia Lopez, Selene Silvestri
    FICO & OPTANO Webinar: How mathematical Optimization can help you make better decisions

    Let’s demonstrate the benefits of using Optimization technology.

    Join us for this joint Webinar to learn how optimization can be used to make better decisions and why the usage of FICO and Optano are offering great advantages.

    Take your time and let us demonstrate the benefits of using Optimization technology.

    In this 45-minute session you will learn about:
    • The Strong partnership from FICO & Optano and why the combination of both is useful
    • What key benefits of the mathematical Optimization are and how it will help you within your decision strategy
    • Use cases to show expertise within Logistics Planning in the automotive and High-tech industry

    Register Now!
  • FICO Webinar: Business Outcome Simulation- Putting Decisions into Action Recorded: Mar 18 2021 52 mins
    Juan Manuel Garcia Lopez, Selene Silvestri, David Wright; Chris Mc Dermott
    What are your most pressing challenges within your supply chain? Are you seeing unexpected delays, or costs, or other issues that impair your results?

    Nearly every mid- to large-sized company has invested in data and analytics, yet very few are able to use that data to conquer complex supply chain issues swiftly. Join us in our next FICO Webinar to learn why Business Outcome Simulation (BOS) – the ability to compare and analyze multiple possible scenarios – is critical to solving these challenges. With the right decision technology, it is possible to convert seemingly intractable business challenges into straightforward choices.

    What you’ll learn with practical case studies:
    • How to reduce decision complexity by enabling business and technical users to run what-if analyses and quickly compare multiple possible scenarios.
    • How to protect and maximize your current investments in data science and prescriptive analytics by ensuring applications are deployed.
    • Why this combination—empowered end-users and rapidly deployable business applications—are so critical to unlocking the fastest possible ROI.

    Register Now!
  • Synthetic Identity Fraud - Latest Insights on a Real Fraud Problem Recorded: Dec 30 2020 33 mins
    Presenter: Liz Lasher: VP, Fraud, Protection and Compliance – FICO
    Estimates suggest banks and other financial institutions lose up to 6 billion dollars a year to fraudsters using fictitious identities. in this presentation, Liz Lasher shares knowledge on why synthetic identity fraud is so ubiquitous and pernicious, how it is being committed and where financial institutions should concentrate their efforts in order to bring it under control.
  • FICO Webinar: Network Traffic Optimization – A Case Study Recorded: Dec 9 2020 35 mins
    Chris McDermott, Sr. Associate Partner, FICO; Francesco Alberti, R&D Manager, Eolo
    Eolo, an Italian telecommunications company providing wireless internet bandwidth, has applied mathematical optimization to scale with its growing customer base. This directs network traffic when pathways become congested, providing a reliable mobile internet service in mountainous and wet geographical areas.

    Join us for this 30’ complimentary webinar to learn more about:
    >>How they’ve used FICO’s optimization technology to provide reliable wireless internet in rural areas and valleys
    >>How they’ve found the most efficient way to deliver a quick and stable service, whilst managing the variations in customer demand and weather conditions
    >>How they now can route the network traffic in the most efficient manner

    Register today!
  • FICO Webinar: How to Fight Fraud from Scams Recorded: Nov 25 2020 51 mins
    James Roche Senior Consultant, FICO
    The COVID-19 crisis has been exploited by fraudsters, skyrocketing the number of attacks perpetrated. Scams have cost banks more than €24 billion over the past two years, and all the European banks and institutions agree that 2020 figures will be much higher. Scams are up 66% in the first 6 months of this year, with the trend showing no signs of slowing down.
    How are you changing your processes to fight scams? How are other banks combatting authorize push payment fraud and other schemes?
    FICO has a unique perspective on scams fraud, based on our work with banks around the world. Don’t miss our webinar How to Fight Fraud from Scams, 25th of November at 11 am CET, where our expert James Roche will share with you insights and best practices to avoid fraud scams.
    Join us to discuss:
    • Prevalent scam types today
    • The impact of COVID-19 on scams
    • How to identify scams secure a payment flow in real time, and protect your organisation and your customers
    • 2021 trends

    James Roche
    Senior Consultant, FICO
    Before joining FICO, James has worked in the fraud and business transformation functions at major global banks including Santander and Barclays. James has substantial experience in delivering strategy and solutions for authentication, driven by regulatory initiatives including PSD2 and strong customer authentication, Open Banking and 3D Secure v2.
  • Easy Deployment of Python Analytic Model as Web Applications with Xpress Insight Recorded: Nov 11 2020 52 mins
    David Wright, Sr. Director, Optimization Solutions EMEA - FICO ; Juan Manuel Garcia Lopez, Sr. Presales Consultant - FICO
    November 11, 2020
    10:00 am UK GMT| 11 am CET |
    Complimentary Webinar: 60 mins

    Data Scientists and Operations Researchers can now deploy their Python models into user-friendly apps in FICO Xpress Insight. The models can be of any type—statistical regression, forecasting, or machine learning-based, etc.—and utilize any optimization solver. Users can also leverage the Python package ecosystem, explore data, and execute and compare scenarios.

    To see all of this in action, register for our upcoming webinar to see how you can quickly and easily integrate Python with Xpress Insight. We’ll show you:
    * How you can work in a collaborative environment to compare different scenarios
    * Share results with your peers all within a non-technical interface
    * Gain a deeper understanding of how to account for trade-offs and sensitives in business problems, enabling you to make better decisions

    Finally, Python users can stop watching their analytics sit on the shelf and instead get them where they belong—into the hands of decision-makers. Join us to learn how!

    Register Today!

    Meet Our Presenters:
    David Wright, Senior Director, Optimization Solutions EMEA - FICO ; Juan Manuel Garcia Lopez, Senior Presales Consultant - FICO
  • FICO Webinar: Improve Your Communications to Manage the Rise in Delinquencies Recorded: Nov 4 2020 64 mins
    Huw Vaughan, Senior Business Strategy Consultant - FICO, EMEA; Ulrich Wiesner, Senior Consultant, FICO Analytics team, EMEA
    Many Africans are struggling with a wave of debt, resulting in an enormous rise in delinquencies. For lenders, retailers, telecoms and debt collection agencies, managing the spike in customers in collections has put a strain on operations.

    Some African lenders have found a better way to manage this debt tsunami. By using an automated omnichannel approach, they have seen improvements such as:
    *6% increase in the number of paying accounts
    *18% increase in the average payment amount
    *Cycle 1 cure rates improving by 8%
    *Cycle 1 roll rates reducing by 5%

    What’s their secret? Join this 60-minute webinar to learn about:
    *New strategies in debt management – automated, digital and omni-channel
    *Ways of increasing your collections effectiveness using analytics
    *Developing optimal customer contact strategies
    *Creating a better customer experience when your customers need you most

    Register now!
  • FICO Webinar: Identity in Digital Banking_Oct 15 Recorded: Oct 15 2020 62 mins
    Jonathan Williams,Principal Consultant,Mk2 Consulting ;Michael Blicker Sr. Consultant, FICO; James Roche Sr. Consultant, FICO
    FICO Webinar: Identity in Digital Banking
    Thursday, October 15th, 2020
    11 AM CET
    Free Webinar
    60 Minutes

    Face-to-face interactions are currently difficult, making the smooth adoption of digital channels imperative. The need to verify customers’ identities remotely is now more important than ever. More and more organizations are now implementing new digital strategies.
    Join FICO on this webinar and discover how to implement new digital strategies to:
    • Expedite KYC processes that meet regulatory requirements
    • Cut fraud losses due to application fraud by criminals using stolen identities
    • Reduce application abandonment and ensure customer satisfaction

    Meet Our Presenters:
    Jonathan Williams
    Principal Consultant, Mk2 Consulting
    Jonathan is an expert in financial technology, telecoms and cybersecurity. He is an independent advisor and is co-author of the BSI code of practice for digital identification and strong customer authentication (PAS499)

    Michael Blicker
    Senior Consultant, FICO
    Michael Blicker has over 25 years of experience in the financial industry. He possesses extensive domain knowledge and expertise in the Compliance field, ranging from KYC, FATCA/CRS to Anti-Money Laundering, Counter-Terrorism Financing and Fraud.

    James Roche
    Senior Consultant, FICO
    Before joining FICO, James has worked in the fraud and business transformation functions at major global banks including Santander and Barclays. James has substantial experience in delivering strategy and solutions for authentication, driven by regulatory initiatives including PSD2 and strong customer authentication, Open Banking and 3D Secure v2.

    Sarah Rutherford
    Director Marketing portfolio, FICO
    Sarah has worked in the IT sector for 20 years and has been focused on solutions that tackle identity fraud for the past decade. An enthusiastic blogger, Sarah has blogged about subjects as diverse as identity management, fraud and cybersecurity, payments
  • FICO Webinar: Improve Your Financial Crime Detection with Siron® 19 Recorded: Sep 10 2020 65 mins
    Heike Jennewein, Principal Presales Consultant at FICO
    FICO Webinar: Improve Your Financial Crime Detection with Siron® 19 and Alert & Case Manager

    Looking for an easy way to further increase Financial Crime Compliance effectiveness and efficiency? Join us for this free webinar to hear about the innovations in Siron® Anti-Financial Crime Solutions Release 19 as well as the new Alert & Case Manager (ACM) release — innovations that improve detection, reduce false-positives and speed up case management processes.
    Register today and join Heike Jennewein, principal consultant from FICO, as she takes your questions and provides an update on the following topics:
    - Siron® Embargo – Integration with ACM and the new wire-stripping prevention functionality.
    - Siron® AML – Updated link analysis for network detection.
    - Siron® KYC - Enhanced screening and check logic (treatment of name initials, synonyms, etc.) to reduce false positives and mitigate risks leading to missed name matches.
    - Alert & Case Manager (ACM) – Holistic 360-degree view of customer activity across Siron® KYC, AML and Embargo and improved administration with extended workflow functionalities such as configurable shortcuts, case types and queue definition.

    Meet our Presenter:
    Heike Jennewein joined FICO Germany in June 2015 as a Pre-sales Consultant.
    She has more than 20 years of experience in the anti financial crime area. Before Heike joined FICO she was working as fraud and business analyst, as well as product manager for international companies.
  • Webinar:Improving Customer Experience Whilst Protecting Against Identity Fraud Recorded: Sep 8 2020 34 mins
    Mel Prescott, Deepak Panigrahy
    Customers are increasingly going digital. The pandemic is likely to accelerate this shift. So how can identity proofing and authentication protect your organization and keep your customers happy and safe?

    Join us for a complimentary webinar and learn:

    • Why is digital identity more important than ever?
    • What is the difference between identity validation & verification vs. authentication?
    • Onboarding: make it easy and accurate with OCR/chip/MRZ data extraction and pre-population of application forms
    • Authentication: explore device recognition, keystroke analysis and voice biometrics
    • Streamline processes: combine eKYC for compliance and anti-fraud purposes
    • Food for thought: could Telco’s become the digital identity providers of the future?

    Register Today!
  • FICO Webinar: Debt Collection 2020 - Decision Optimisation | Sep 02, 2020 Recorded: Sep 2 2020 61 mins
    Ulrich Wiesner, Senior Consultant, FICO Analytics team, EMEA
    Decision Optimisation: How to use your data and analytics to optimize debt restructures and collection treatment strategies

    On the back of the COVID-19 pandemic, many organizations face increasing volumes of debt in arrears, and a higher share of financially stressed customers. In early collections, this requires stronger segmentation, focus of manual activities on relevant customers and a higher degree of automation when treating medium and low risk customers. Customers in financial stress require payment plan changes that balance affordability with risk considerations, and most importantly, are sustainable and do not break after a couple of instalments.

    Decision Optimisation provides a strong method to analytically determine the optimal collection treatment for each customer, under given constraints such as operational capacity, budget and performance targets. In this session, we demonstrate how decision optimization allows to develop
    an optimal treatment strategy for early collections, minimizing end of month balances under capacity constraints
    an optimal restructure strategy for customers in financial hardship, considering policy constraints and balancing alternative financial

    We’ll show how Decision Optimization allows to understand tradeoffs between competing goals, such as operational costs and portfolio performance, and to simulate the impact of constraints, such as changes to capacity or policy rules.
  • FICO Webinar: Debt Collection 2020 - Affordability | Aug 27, 2020 Recorded: Aug 27 2020 53 mins
    Bruce Curry, Vice President, EMEA Collections and Recovery
    How to improve affordability validation?

    Traditionally affordability assessments are long arduous processes for both customers and employees as the average telephony assessment takes up-to one hour to complete. As customers rush through the calls, they provide self-declared income and spending information but due to customer bias and an inclination to round-up amounts, these assessments result in inaccurate budgets and unsustainable agreements. As teams prepare for a second spike in October, due to furlough and self-employed funding schemes coming to an end, we’ll discuss how alternative omnichannel solutions can engage more customers. We’ll show you how Open Banking and CRA data can be introduced into your collections strategies to create more accurate outcomes, more sustainable arrangements, and to ensure each customer gets fair treatment.

    Join our webinar and learn how to:
    · prove fair customer treatment during uncertain, challenging times and customers changing circumstances
    · implement Open Banking and CRA data into your collections strategy to improve the accuracy of your affordability assessments
    · reduce the time it takes for your customers to complete an affordability assessment from an hour to mere minutes
  • FICO web semineri: Küresel Olarak Bozulmuş Zamanlarda Kredi Riskini Yönetme Recorded: Aug 25 2020 31 mins
    Zeynep Salman, Principal Consultant, FICO Advisors
    COVİD-19'un küresel ekonomik etkisi bireylerin nakit akışlarında ve dolayısıyla kredi geri ödeme kapasitelerinde büyük bozulmalara yol açtı.
    COVİD-19, kredi kuruluşlarını hızla yeni süreçler oluşturmaya zorlarken, aynı zamanda onları hızla ortaya çıkan kredi risklerine de yanıt vermeye mecbur bırakmaktadır.

    Müşteri desteği, kredi risk değerlendirmesi ve veri yönetimi açısından proaktif adımlar atan kredi kuruluşları, mevcut küresel durumdan kaynaklanacak operasyonel zorlukları en aza indirecek şekilde konumlanacaklardır.

    25 Ağustos Salı saat 14:30’daki FICO web seminerine katılın ve “Yeni Normal”’e derinlemesine dalıp bu yeni “Yeni Normal”’den reform yaparak çıkmak için tartışacağımız 5 adımı keşfedin

    Şimdi Kayıt Olun!

    Web semineri sırasında paylaşacağımız konu başlıkları:
    • Olanların analizi
    • Geliştirilmesi gerekenler
    • Yeni Normal nedir ve Yeni Normal’e nasıl reform yapılır?
Transform how organizations make and apply decisions
FICO’s agile AI and machine learning technology helps the World’s biggest and most profitable organizations make and implement the best possible decisions across their operations. By harnessing the power of predictive science, rules and optimization, our customers accelerate their strategies to improve customer satisfaction, reduce risk and fraud, optimize operational efficiency and increase profitability. To find out how they do this register for our webinars.

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  • Title: FICO Webinar: Taking Control of Your Digital Transformation
  • Live at: Apr 21 2020 1:00 pm
  • Presented by: Darcy Sullivan, VP, EMEA Marketing FICO; Richard Lagerweij, VP & Managing Director Growth Industries and DMS at FICO®
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