FICO Webinar: 8 Success Tips for Debt Collection in the Pandemic

Presented by

Bruce Curry, Vice President, EMEA Collections and Recovery

About this talk

FICO Webinar: 8 Success Tips for Debt Collection in the Pandemic July 30 2 PM UK BST | 3 PM CEST COVID-19 challenges are putting unprecedented pressure on consumers’ ability to repay loans, creating a debt tsunami that is overwhelming collections departments and debt collection agencies. Handling this spike with BAU approaches is a recipe for disaster. Join FICO’s Bruce Curry, vice president of collections & recovery solutions and a 2020 Credit 500 Hall of Fame inductee, as he explores 8 vital tips for managing a prolonged spike in collections, and ensuring that you don’t hemorrhage good customers through mismanaged treatments. Bruce will answer: 1. What data do we need to identify vulnerable customers? 2. How can we better assess affordability? 3. What data do we need to collect to manage performance and regulations? 4. What is the best engagement strategy? 5. How should we manage payment holidays ending? 6. How can we better segment customers for treatment? 7. How do we use data-driven strategies? 8. What should we look for in a review of our operations? Join us for this valuable overview of what we’ve learned from the 2008 recession and what collections leaders are doing today. Register Now!

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (63)
Subscribers (3154)
FICO’s agile AI and machine learning technology helps the World’s biggest and most profitable organizations make and implement the best possible decisions across their operations. By harnessing the power of predictive science, rules and optimization, our customers accelerate their strategies to improve customer satisfaction, reduce risk and fraud, optimize operational efficiency and increase profitability. To find out how they do this register for our webinars.