FICO Webinar: Improve Your Communications to Manage the Rise in Delinquencies

Many Africans are struggling with a wave of debt, resulting in an enormous rise in delinquencies. For lenders, retailers, telecoms and debt collection agencies, managing the spike in customers in collections has put a strain on operations. Some African lenders have found a better way to manage this debt tsunami. By using an automated omnichannel approach, they have seen improvements such as: *6% increase in the number of paying accounts *18% increase in the average payment amount *Cycle 1 cure rates improving by 8% *Cycle 1 roll rates reducing by 5% What’s their secret? Join this 60-minute webinar to learn about: *New strategies in debt management – automated, digital and omni-channel *Ways of increasing your collections effectiveness using analytics *Developing optimal customer contact strategies *Creating a better customer experience when your customers need you most Register now!