Overcoming 3 Challenges That Are Ruining Your Digital Customer Management

Presented by

Nick Myatt, Principal Consultant, FICO

About this talk

Great digital experience doesn’t always mean great customer experience. A siloed approach to customer management will result in disconnected decisions, that will lead to unhappy customers, who are very likely to switch their financial institution. Join this webinar to learn how to turn the three main challenges faced by financial institutions today into tomorrow’s strengths.

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FICO’s agile AI and machine learning technology helps the World’s biggest and most profitable organizations make and implement the best possible decisions across their operations. By harnessing the power of predictive science, rules and optimization, our customers accelerate their strategies to improve customer satisfaction, reduce risk and fraud, optimize operational efficiency and increase profitability. To find out how they do this register for our webinars.