4 Easy Steps for Reclaiming Your Life (Without Quitting Your Job)

Presented by

Bethany Abbott, TechOps Manager, NS1

About this talk

Everything breaks at 3am. No one wants a team of engineers managing incidents on little to no sleep. Think about how tired you were the morning after the last all-nighter you pulled. Coffee can only do so much. If you work in any type of technical operations role, you know how easy it is for on-call to take over your life. When managing an on-call team, you must think about the human side of on-call to avoid employee burnout and alert fatigue. In this session, we will outline a four-step process to streamline incident management, alerts through VictorOps and give your team back their lives!

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NS1 connects the world's applications and audiences with our Application Traffic Intelligence and Automation solutions. NS1's cloud-native network services, edge-to-cloud networking, and application traffic optimization technologies enable exceptional user experiences, drive IT efficiency and modernization, and ensure enterprise and application reliability and security. The NS1 Connect platform delivers these technologies with centralized management and visibility, flexible deployment, data and ecosystem integrations, cloud-native automation, orchestration, and internet scale, backed by simple pricing and world-class expertise. NS1 technologies provide a modern networking foundation that enables users to build diverse, globally distributed application footprints while avoiding vendor lock-in for critical infrastructure like CDNs and public clouds. NS1 can operate within and integrate with your existing environment, so you can deliver network services into any environment, including core networks, data centers, public cloud, private cloud and hybrid environments. Customers include LinkedIn, The Guardian, Dropbox, Weight Watchers, Salesforce, and others.