4 Easy Steps for Reclaiming Your Life (Without Quitting Your Job)

Presented by

Bethany Abbott, TechOps Manager, NS1

About this talk

Everything breaks at 3am. No one wants a team of engineers managing incidents on little to no sleep. Think about how tired you were the morning after the last all-nighter you pulled. Coffee can only do so much. If you work in any type of technical operations role, you know how easy it is for on-call to take over your life. When managing an on-call team, you must think about the human side of on-call to avoid employee burnout and alert fatigue. In this session, we will outline a four-step process to streamline incident management, alerts through VictorOps and give your team back their lives!

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NS1 provides an intelligent DNS and traffic management platform leveraging a data-driven architecture and a filter chain routing engine to enable large internet and enterprise brands to challenge network outages and malicious attacks and to optimize application delivery and keep their websites up and running. Customers include LinkedIn, The Guardian, Dropbox, Weight Watchers, Salesforce, and others.