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The Digital Business: What Do Your Customers Expect?

According to the latest research, consumers across every sector of the economy expect to do business digitally. So, what can your business do to keep up with the pace of change and meet the needs of the market? Watch this webinar to see what action you should be taking to meet market demands.

Research findings:
- 88% of consumers expect to complete agreements digitally.
- 59% of consumers believe that the use of paper forms makes a business appear outdated.
- 85% of senior decision makers within businesses are making digital transformation a top priority.
Recorded Sep 27 2017 30 mins
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Presented by
Jamie Bothwell, Guy Washer
Presentation preview: The Digital Business: What Do Your Customers Expect?

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  • HR transformation: the benefits of going digital with DocuSign Jul 18 2019 12:00 pm UTC 49 mins
    Liam Ross, DocuSign / Kashim Uddin, London City Airport
    Despite living in a digital world, 80% of business document processes still involve paper – printing, scanning, filing and storing masses of papers. It’s time-consuming, takes up space and is largely unnecessary.

    There is a better way: a modern System of Agreement. Digital tools allow HR departments to automate internal processes such as payroll management, recruiting and onboarding. By automating and optimising your daily tasks as well as increasing your level of security, every phase of the agreement lifecycle can be digitised to save you time and money.

    In this webinar, brought to you in partnership with DocuSign, we discuss how digital tools have transformed companies and show you how a modern System of Agreement can help you with workflow and improve customer experience.

    Hear from Kashim Udin, HR Officer at London City Airport, who will discuss how DocuSign is helping to hire and onboard the best talent quicker.

    You’ll learn:

    • How to modernise your System of Agreement
    • How digital tools speed up waiting times and reduce errors
    • The impact of digital tools for security
  • Create Fast, Polished Agreements in Salesforce and Close Deals Faster Jul 9 2019 9:00 am UTC 15 mins
    Ryan Hickey, Account Executive, DocuSign
    Salespeople that manually generate agreements waste time and close fewer deals.

    Instead of selling, reps are wasting time re-entering data already in Salesforce, using outdated templates, and copying boilerplate language from other systems. These manual activities slow down deals, kill reps’ productivity, and introduce human errors. Meanwhile, customers are left frustrated, waiting for final, error-free agreements.

    With our new product integration, DocuSign Gen for Salesforce, salespeople can close more deals faster by automatically generating polished, configurable agreements with just a few clicks from Salesforce.

    Join this live webinar to learn how, with the integration of DocuSign Gen, DocuSign eSignature, and Salesforce, you can automate the agreement process before, during and after eSignature, enabling your sales reps to:

    - Create fast, polished agreements
    - Prepare, sign and store agreements all within Salesforce (Powered by Lightning)
    - Generate agreements that can be reviewed and edited
    - Save time by inserting the right content for the right situation
  • Modernise your System of Agreements Jul 4 2019 9:00 am UTC 19 mins
    Jamie Corrigan
    Every organisation has a system of agreement process, from contracts to offer letters to purchase orders, agreements are the foundation of doing business. Yet many organisations still rely on manual, disconnected processes costing the business time, money and increasing errors and risk.

    To modernise and unify their systems of agreement, organisations are adopting the DocuSign Agreement Cloud. Most start with DocuSign eSignature, then connect and automate other parts of the agreement process to more than a dozen applications and more than 350 integrations that covere the entire agreement process, from preparing to signing, acting on, and managing agreements.

    At each step, the result is the ability to do business faster, simpler, greener, and more cost-efficiently, while delivering a better experience for customers, partners, and employees.

    Join this live webinar and see how you can automate your agreement processes before, during and after eSignature. You will learn to:

    - Prepare agreements with a high degree of automation
    Sign Agreements quickly and securely and complete the process faster with automated routing
    - Act on agreement terms after signing and update records or trigger actions in other systems
    - Manage agreements and leverage features like secure retention, retrieval, and reporting
  • Automating the Contracting Process: How Arm Closes More Deals Faster Recorded: May 15 2019 34 mins
    Graeme Coyne, Account Executive, DocuSign
    Legacy sales motions are slow and inefficient, allowing crucial deals to slip and reducing the amount of revenue that can be realised.

    This was the case for Arm Holdings, a leading provider of software design, which needed to evolve to keep up with an increasing volume of customers and contracts come quarter-end.

    In this live webinar, Delivery Director James French will demonstrate how he automated Arm’s selling cycle with a modern System of Agreement. Learn how, as a result, Arm:

    •Prepares contracts in ServiceNow to populate documents and updates records automatically
    •Signs the contracts 8x faster with DocuSign
    •Manages contract data with Seal Software
  • Going Beyond e-Signature: Automate your Agreement Processes Recorded: Feb 28 2019 33 mins
    Alex Goulding, Major Account Executive
    Agreements are often plagued by slow, costly processes due to a lack of automation. These disconnected steps require customers or employees to re-enter the information you already have, hinder the ability to get business done, and provide a poor user experience.

    There is a better way: a modern System of Agreement.

    The DocuSign System of Agreement Platform connects the world's No. 1 eSignature technology to every other aspect of the agreement process.

    Discover all that’s possible, next, and new, with DocuSign during this webinar. We’ll give you the know-how, insights, and inspiration so you can:

    •Prepare agreements with a high degree of automation
    •Sign agreements quickly and securely
    •Act on agreement terms after signing
    •Manage agreements with flexible options
  • Create Digital Relationships with Your Current and Future Employees Recorded: Oct 24 2018 59 mins
    Michael Erisman, VP and GM Global Human Resources, DocuSign; Teja Vora, Director of Commercial Marketing, DocuSign
    Industry experts predict that all successful businesses will soon become 100% digital. The biggest challenge is the “how”. The HR world is rapidly changing; candidates and employees are becoming more tech-savvy and expect to engage with HR digitally, instead of with paper. Now more than ever, HR teams need to think about how to put best practices in place to facilitate digital relationships with employees, candidates and talent. Going digital in HR will help your organization attract and retain the right talent and enrich the overall employee experience.

    Watch this webinar to learn different ways that HR teams can make meaningful progress in their digital transformation. You will also learn:

    - Top HR pains in the workplace and how going digital can help
    - How other companies achieved success in digital transformation in HR
    - Short and longer-term applications for eSignature in core HR processes, like hiring and onboarding

    Featured Speakers:
    Michael Erisman, VP and GM Global Human Resources, DocuSign
    Teja Vora, Director of Commercial Marketing, DocuSign
  • Getting to Grips with the GDPR: How to Fast-Track Your Compliance Recorded: May 23 2018 32 mins
    Phil Lee, Partner at Fieldfisher and Jacqueline de Gernier, AVP at DocuSign
    The General Data Protection Regulation (GDPR) represents the most important data protection regulation change in 20 years. All companies processing and holding the personal data of subjects residing in the EU must comply once it comes into effect on 25 May 2018, regardless of location.

    One of the biggest changes is around obtaining consent to use personal data. The new requirements not only impact how businesses attain and renew consent but also introduce the need to record the details for auditing purposes.

    Hear from Phil Lee, Partner at Fieldfisher, who will discuss the key changes under the GDPR, the challenges facing businesses, and how digital tools like eSignatures can streamline your compliance.

    Join this webinar to understand:

    - The impacts of the GDPR on businesses
    - How to obtain and record consent in a compliant manner
    - How to re-procure suppliers with contracts that contain the terms of the GDPR
    - How digital tools can be part of a GDPR solution
  • Enhancing GDPR Compliance: How to Obtain Consent with DocuSign Recorded: May 16 2018 26 mins
    Tom Wilson and Iain Jones of DocuSign, Paul Day of Filestream
    Under the GDPR, consent must be obtained in an understandable and easily digestible format, using clear and simple language. By offering people genuine choice and control over how you use their data, it helps you build trust and enhance your reputation.

    The problem for a lot of businesses is that their legacy systems usually don’t document the level of data required to prove that a valid, unambiguous consent or contractual acceptance was obtained. Manual processes and paper plague the most common transactions and introduce friction in the moments that matter most to their business.

    Whether acquiring consent from new customers or renewing consent from your existing database, you can do so with DocuSign’s secure and user-friendly solution. Attend this webinar to:

    - Learn how DocuSign's eSignature solution can help customers collect consent to demonstrate compliance
    - See a demo of DocuSign's consent-capture process, with built-in documentation and tracking
    - Hear from Filestream's Technical Director on how the company is using DocuSign for GDPR purposes
  • Go Green: Create Paperless Processes with DocuSign Recorded: Feb 20 2018 20 mins
    Emily Shed, Account Executive, DocuSign
    Do you know how much paper is costing your business? If you’ve tried DocuSign's Paperless Savings Calculator, you’ll know that using eSignatures can save you more than £27 per document.

    What you may not know, is that they can help you to eliminate re-work and manage compliance. The speed and convenience of eSignatures also mean greater productivity for employees and faster turnaround on documents. In fact, DocuSign customers experience an average reduction in turnaround time of 13.5 days. A paperless office saves, and with DocuSign, making the switch is simple.

    Watch this webinar to:

    - See how much money, time and natural resources your business can save with eSignatures
    - Discover how going paperless can increase customer satisfaction and improve your competitive edge
    - Hear digital customer success stories and best practices
  • How to Leverage DocuSign & Google Across Your Business Recorded: Jan 18 2018 39 mins
    Chris Nino, Justin Eddy, Laura Regin, Richard Stenson, Marshall Nam
    With DocuSign & Google, you can create, edit, and complete documents in minutes right from Google Drive and Gmail.

    DocuSign has been designed as a natural extension to core Google applications, enabling users to create end-to-end digital workflows and move seamlessly from an email attachment or file stored in Drive to approval & signature in no time at all. Doing business has never been more efficient. Plus, your clients and partners will love the ease and convenience of signing with DocuSign.

    Watch this webinar to discover how Austin Fraser, a leading recruiting firm in the UK, uses DocuSign + Google across their organisation.
  • Getting to Grips with the GDPR: How to Fast-Track Your Compliance Recorded: Dec 4 2017 31 mins
    Phil Lee, Partner at Fieldfisher and Jacqueline de Gernier, AVP at DocuSign
    The General Data Protection Regulation (GDPR) represents the most important data protection regulation change in 20 years. All companies processing and holding the personal data of subjects residing in the EU must comply once it comes into effect on 25 May 2018, regardless of location.

    One of the biggest changes is around obtaining consent to use personal data. The new requirements not only impact how businesses attain and renew consent but also introduce the need to record the details for auditing purposes.

    Hear from Phil Lee, Partner at Fieldfisher, who will discuss the key changes under the GDPR, the challenges facing businesses, and how digital tools like eSignatures can streamline your compliance.

    Join this webinar to understand:

    - The impacts of the GDPR on businesses
    - How to obtain and record consent in a compliant manner
    - How to re-procure suppliers with contracts that contain the terms of the GDPR
    - How digital tools can be part of a GDPR solution
  • Making eSignatures Work for You: Use Cases and ROI Recorded: Oct 4 2017 35 mins
    Jeremy Hawkins
    During this digital discovery session, we demonstrate how you can better leverage eSignatures within your company. This comes from real-world deployment experiences from DocuSign customers across HR, Legal, Procurement, Sales, IT and Facilities.

    Watch this webinar to learn how to:

    - Build and execute a business plan: To choose the use cases that are right for your business.
    - Identify your highest priority use cases: To quickly deliver the greatest ROI and align with your business goals.
    - Measure your results: To prove the value to your business.
  • The Digital Business: What Do Your Customers Expect? Recorded: Sep 27 2017 30 mins
    Jamie Bothwell, Guy Washer
    According to the latest research, consumers across every sector of the economy expect to do business digitally. So, what can your business do to keep up with the pace of change and meet the needs of the market? Watch this webinar to see what action you should be taking to meet market demands.

    Research findings:
    - 88% of consumers expect to complete agreements digitally.
    - 59% of consumers believe that the use of paper forms makes a business appear outdated.
    - 85% of senior decision makers within businesses are making digital transformation a top priority.
  • An Introduction to eSignatures and DocuSign Recorded: Sep 20 2017 27 mins
    Lloyd Williams, Account Executive at DocuSign and Richard Edwards, Head of Product Development, M2
    Electronic signatures eliminate the need to print, fax, scan, and post paper documents, allowing you to transact business online quickly, easily and securely – anytime, anywhere, on any device – with trust and confidence.

    Watch this webinar to see how DocuSign is changing the way business gets done by empowering more than 300,000 companies and more than 200 million users in 188 countries to send, sign and manage agreements and collect payment 100% digitally.

    DocuSign stats:
    · Average customer savings per document of £26
    · 85% of DocuSign documents are completed in 1 day; 64% 1 hour; 53% 15 minutes
    · 300,000 new unique users join the DocuSign Global Trust Network every day
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  • Live at: Sep 27 2017 2:00 pm
  • Presented by: Jamie Bothwell, Guy Washer
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