COVID-19: Listening to Your Employees

• Why employee engagement has increased, during the COVID-19 pandemic—what companies are finally getting right
• What COVID-19 has taught us about how companies should re-examine the Employee Experience
• The central role of the manager in Employee Engagement
• The impact of Work-From-Home on the future of employee engagement, and how we need to adjust for it

Join Dr. Tracy Maylett and Charles Rogel, for a presentation on “ENGAGEMENT MAGIC: How Managers Can Increase Engagement with Their Teams.”

Tracy and Charles will review the concepts behind ENGAGEMENT MAGIC, including the research behind the five keys of engagement, and provide answers to the following questions:

How can being engaged personally benefit employees and organizations?
What is the difference between engagement and satisfaction?
How do each of the five ENGAGEMENT MAGIC elements help increase engagement?
How do you enable your employees to take ownership for their own engagement?
How can managers foster an engaging work environment?
As a special bonus, we’ll also provide an inside look at our new ENGAGEMENT MAGIC online training option.

This Webinar qualifies for SHRM and HRCI credit.

As the world economy begins the process of reopening, the question arises:

How can we strengthen the employee experience while simultaneously bringing back a significant part of the workforce?

In this webinar, we’ll share practical ideas and tips to ensure a smooth transition, as well as best practices for implementing surveys to make sure your employee’s concerns are heard and everyone feels safe in these trying times.

This webinar qualifies for SHRM and HRCI credit.

Should COVID-19 change the way we survey or listen to our employees? The answer is yes. During times of uncertainty and challenge, it is critical to understand what your employees are experiencing—perhaps even more important than ever before. However, this doesn’t always mean surveying in the “traditional sense;” instead, listen, then act to help them succeed. Find out how to listen to your employees during challenging times. Please join our guest panel that includes CEO Tracy Maylett, President Matt Wride, and VP of Consulting Services Christian Nielson. They will discuss ways to modify your listening strategies in order to strengthen your employee experience during turbulent times. Our panel will also take questions from attendees.

During this webcast we’ll share the best methods debriefing and coaching from the results of a 360-degree feedback survey. The course prepares HR professionals to coach individuals, interpret individual and group reports, and guide the development planning and follow-up with participants.

One question to consider as you think about whether to put effort and investment into employee engagement: "Is engagement worth the effort and investment we put into it?" The short answer to this question is "yes," but depending on the type of organization you are, engagement may be more critical or less critical to your success.

During this webinar we'll share the best methods for preparing, administering, and rolling out the results from your employee engagement survey based on over 20 years of experience conducting surveys around the world. We'll also identify the most common mistakes organizations make when conducting an employee engagement survey and how to avoid them.

In this webinar, Dan Deka walks through the ins and out of the 360 survey experience, from both the standpoint of the participant and the manager. You’ll learn about the best practices for administering surveys, the process for selecting raters, recommendations for debrief support, and customizing the survey to best match the values of your organization. We’ll leave better prepared to successfully launch a 360-degree feedback survey. You won’t want to miss it.

Join Dr. Tracy Maylett, for a presentation on “ENGAGEMENT MAGIC: Five Keys for Engaging People, Leaders, and Organizations.” Dr. Maylett will review the research behind the five keys and how managers can use ENGAGEMENT MAGIC to increase engagement with their teams. During this webinar we will provide answers to the following questions:

- What is the personal benefit of being engaged?
- What is the difference between being satisfied with your job and being engaged?
- How does each of the ENGAGEMENT MAGIC elements contribute to engagement?
- How do you avoid a victim mentality and take ownership for your engagement?
- How can managers create an engaging work environment?


NOTE: This Webinar qualifies for SHRM and HRCI credit.

HR technology is exploding exponentially. There are more choices than ever to help the HR professional manage what is becoming an increasingly important business function. Whether you are buying a complex HR information system or looking to implement a time and attendance solution, making the right technology choice is critical.

Join us as we walk you through what to look for so you can choose the best set of tools and analytics to meet your organization’s needs.

Learn best practices for surveying employees as they leave your organization and what insights it can give you for improving retention.

During this webcast we’ll share the best methods debriefing and coaching from the results of a 360-degree feedback survey. The course prepares HR professionals to coach individuals, interpret individual and group reports, and guide the development planning and follow-up with participants.

Survey with a purpose. In this webinar, you will learn more about the purpose and methodology of life cycle surveys, how to use the reports, and how the onboarding experience connects directly to employee engagement.

Learn how to identify and engage hidden influencers within your organization. There are 3 types of influencers: role models, experts, and change agents. Correctly identifying and engaging hidden influencers is one of the greatest levers leaders have to increase organization-wide engagement. Qualifies for SHRM and HRCI credit.

UPMC is operating in a healthcare environment that is incredibly complex and volatile based a variety of external factors. In order to remain agile, innovative, and positively disruptive, the organization needs highly engaged, high-performing leaders and employees to successfully execute its mission, vision, goals, and related strategies.

Joe Dicianno, Ph.D., Manager of Talent Development and Organizational Development at UPMC will join us to discuss how UPMC approaches employee engagement.

During this webcast we’ll share the best methods debriefing and coaching from the results of a 360-degree feedback survey. The course prepares HR professionals to coach individuals, interpret individual and group reports, and guide the development planning and follow-up with participants.

HRCI and SHRM credit approved

Join Dr. Tracy Maylett, for a presentation on “ENGAGEMENT MAGIC: Five Keys for Engaging People, Leaders, and Organizations.” Dr. Maylett will review the research behind the five keys and how managers can use ENGAGEMENT MAGIC to increase engagement with their teams. During this webinar we will provide answers to the following questions:

What is the personal benefit of being engaged?
What is the difference between being satisfied with your job and being engaged?
How does each of the ENGAGEMENT MAGIC elements contribute to engagement?
How do you avoid a victim mentality and take ownership for your engagement?
How can managers create an engaging work environment?

DecisionWise will help you understand how to create an engaged workforce. This is the age of the employee, and the majority of organizations are failing to meet their employee's expectations, why?

The authors of the best selling book The Employee Experience will share best practices for improving the employee experience and creating engaged employees in your organization.

What you can expect to learn:

--What are the different contracts we make with our employees can lead to expectation misalignment.

--The difference between the Employee Experience and Employee Engagement

--Company maturity impacts your employee experience strategy.

--Market trends that may impact the employee experience

All attendees will receive a free book signed by the authors.

Dr. Tracy Maylett: Tracy's business, coaching, and consulting background extends over a period of two decades and across five continents.Tracy is the Chief Executive Officer of DecisionWise, and is responsible for guiding the overall strategy of DecisionWise, as well as leading large-scale change efforts for clients throughout the globe.

Matt Wride, JD:As DecisionWise’s Chief Operating Officer and executive consultant, Matt oversees the company’s operations, as well as its finance, legal, and administrative functions. He consults with executives around the globe on creating employee engagement at the organizational, team, and individual levels.

During this webcast we’ll share the best methods debriefing and coaching from the results of a 360-degree feedback survey. The course prepares HR professionals to coach individuals, interpret individual and group reports, and guide the development planning and follow-up with participants.

Employee engagement is recognized as a critical driver of business performance yet most people and companies struggle to understand the concept and improve. Most of us want to spend our time doing a job that we love. We want to feel energized and passionate about how we contribute to the organization. We want to have a great day at work where we feel like we accomplished something and grew from the experience. All of these feelings are part of the concept of employee engagement. Yet most of us find it difficult to achieve this level of engagement on a regular basis. How do we make it happen?

Learn about the five simple keys to unlock the power of employee engagement in yourself and others.
How engaged are you in your work right now? Do you know what’s missing?

Employees and leaders intuitively know that when we find a place where we can throw our hearts, spirits, minds, and hearts into our work, we are happier, healthier, and produce better results. Yet, most struggle to understand exactly why we engage in some environments, and don't in others. Magic introduces the five MAGIC keys of employee engagement--Meaning, Autonomy, Growth, Impact, and Connection--and shows how leaders can help employees achieve higher levels of engagement, as well as how employees can be more successful by taking ownership for their own MAGIC.