COVID-19: Listening to Your Employees

In order to impact the Employee Experience, and ultimately Employee Engagement, organizations must change the culture— they must change “the way we do things around here.”

Setting a good example of leadership does not communicate a clear enough expectation on its own. Organizations must establish competency models, expected behaviors, or guiding principles that create a model for the leadership in your organization to follow.

360-Degree Feedback has clearly been established as one of the most effective tools for providing leaders with critical insights into their perceived leadership behaviors and performance, as well as the ability to create a positive and rich employee experience.

Learn more about how the connection between 360-Degree Feedback and the Employee Experience can help your organization in this insightful webinar.

This webinar qualifies for SHRM and HRCI credit.

One question to consider as you think about whether to put effort and investment into employee engagement: "Is engagement worth the effort and investment we put into it?" The short answer to this question is "yes," but depending on the type of organization you are, engagement may be more critical or less critical to your success.

During this webinar we'll share the best methods for preparing, administering, and rolling out the results from your employee engagement survey based on over 20 years of experience conducting surveys around the world. We'll also identify the most common mistakes organizations make when conducting an employee engagement survey and how to avoid them.

In this webinar, our panel will discuss:
- What employee engagement will look like in the future, and how to get ahead of it
- What innovative organizations are doing to drive, maintain, and increase engagement
- What employee engagement practices should be maintained when work returns to “the new normal”—and what should be abandoned
- Maintaining belonging and inclusion in the new workplace

• Why employee engagement has increased, during the COVID-19 pandemic—what companies are finally getting right
• What COVID-19 has taught us about how companies should re-examine the Employee Experience
• The central role of the manager in Employee Engagement
• The impact of Work-From-Home on the future of employee engagement, and how we need to adjust for it

Join Dr. Tracy Maylett and Charles Rogel, for a presentation on “ENGAGEMENT MAGIC: How Managers Can Increase Engagement with Their Teams.”

Tracy and Charles will review the concepts behind ENGAGEMENT MAGIC, including the research behind the five keys of engagement, and provide answers to the following questions:

How can being engaged personally benefit employees and organizations?
What is the difference between engagement and satisfaction?
How do each of the five ENGAGEMENT MAGIC elements help increase engagement?
How do you enable your employees to take ownership for their own engagement?
How can managers foster an engaging work environment?
As a special bonus, we’ll also provide an inside look at our new ENGAGEMENT MAGIC online training option.

This Webinar qualifies for SHRM and HRCI credit.

As the world economy begins the process of reopening, the question arises:

How can we strengthen the employee experience while simultaneously bringing back a significant part of the workforce?

In this webinar, we’ll share practical ideas and tips to ensure a smooth transition, as well as best practices for implementing surveys to make sure your employee’s concerns are heard and everyone feels safe in these trying times.

This webinar qualifies for SHRM and HRCI credit.

Should COVID-19 change the way we survey or listen to our employees? The answer is yes. During times of uncertainty and challenge, it is critical to understand what your employees are experiencing—perhaps even more important than ever before. However, this doesn’t always mean surveying in the “traditional sense;” instead, listen, then act to help them succeed. Find out how to listen to your employees during challenging times. Please join our guest panel that includes CEO Tracy Maylett, President Matt Wride, and VP of Consulting Services Christian Nielson. They will discuss ways to modify your listening strategies in order to strengthen your employee experience during turbulent times. Our panel will also take questions from attendees.

During this webcast we’ll share the best methods debriefing and coaching from the results of a 360-degree feedback survey. The course prepares HR professionals to coach individuals, interpret individual and group reports, and guide the development planning and follow-up with participants.

One question to consider as you think about whether to put effort and investment into employee engagement: "Is engagement worth the effort and investment we put into it?" The short answer to this question is "yes," but depending on the type of organization you are, engagement may be more critical or less critical to your success.

During this webinar we'll share the best methods for preparing, administering, and rolling out the results from your employee engagement survey based on over 20 years of experience conducting surveys around the world. We'll also identify the most common mistakes organizations make when conducting an employee engagement survey and how to avoid them.

In this webinar, Dan Deka walks through the ins and out of the 360 survey experience, from both the standpoint of the participant and the manager. You’ll learn about the best practices for administering surveys, the process for selecting raters, recommendations for debrief support, and customizing the survey to best match the values of your organization. We’ll leave better prepared to successfully launch a 360-degree feedback survey. You won’t want to miss it.

Join Dr. Tracy Maylett, for a presentation on “ENGAGEMENT MAGIC: Five Keys for Engaging People, Leaders, and Organizations.” Dr. Maylett will review the research behind the five keys and how managers can use ENGAGEMENT MAGIC to increase engagement with their teams. During this webinar we will provide answers to the following questions:

- What is the personal benefit of being engaged?
- What is the difference between being satisfied with your job and being engaged?
- How does each of the ENGAGEMENT MAGIC elements contribute to engagement?
- How do you avoid a victim mentality and take ownership for your engagement?
- How can managers create an engaging work environment?


NOTE: This Webinar qualifies for SHRM and HRCI credit.

HR technology is exploding exponentially. There are more choices than ever to help the HR professional manage what is becoming an increasingly important business function. Whether you are buying a complex HR information system or looking to implement a time and attendance solution, making the right technology choice is critical.

Join us as we walk you through what to look for so you can choose the best set of tools and analytics to meet your organization’s needs.

Learn best practices for surveying employees as they leave your organization and what insights it can give you for improving retention.

During this webcast we’ll share the best methods debriefing and coaching from the results of a 360-degree feedback survey. The course prepares HR professionals to coach individuals, interpret individual and group reports, and guide the development planning and follow-up with participants.

Survey with a purpose. In this webinar, you will learn more about the purpose and methodology of life cycle surveys, how to use the reports, and how the onboarding experience connects directly to employee engagement.

Learn how to identify and engage hidden influencers within your organization. There are 3 types of influencers: role models, experts, and change agents. Correctly identifying and engaging hidden influencers is one of the greatest levers leaders have to increase organization-wide engagement. Qualifies for SHRM and HRCI credit.

UPMC is operating in a healthcare environment that is incredibly complex and volatile based a variety of external factors. In order to remain agile, innovative, and positively disruptive, the organization needs highly engaged, high-performing leaders and employees to successfully execute its mission, vision, goals, and related strategies.

Joe Dicianno, Ph.D., Manager of Talent Development and Organizational Development at UPMC will join us to discuss how UPMC approaches employee engagement.

During this webcast we’ll share the best methods debriefing and coaching from the results of a 360-degree feedback survey. The course prepares HR professionals to coach individuals, interpret individual and group reports, and guide the development planning and follow-up with participants.

HRCI and SHRM credit approved

Join Dr. Tracy Maylett, for a presentation on “ENGAGEMENT MAGIC: Five Keys for Engaging People, Leaders, and Organizations.” Dr. Maylett will review the research behind the five keys and how managers can use ENGAGEMENT MAGIC to increase engagement with their teams. During this webinar we will provide answers to the following questions:

What is the personal benefit of being engaged?
What is the difference between being satisfied with your job and being engaged?
How does each of the ENGAGEMENT MAGIC elements contribute to engagement?
How do you avoid a victim mentality and take ownership for your engagement?
How can managers create an engaging work environment?