Episode 2 – Customer Story: The eCommerce Challenge

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Presented by

Gary Newe RVP Field Product Management, F5

About this talk

Automated and manual fraud targeting your customers' identity can jeopardise strategic business outcomes and inflict massive losses. Organisations struggle to mitigate fraud because security controls impact the user experience – 61% of consumers report switching to a competitor that delivers a better web experience. It's more important than ever to protect your customers without frustrating them. Join us for the second customer story, where we will cover: • What the cost of data breaches are for eCommerce companies. • The eCommerce customer journey and the mitigation methods used to prevent fraud and cyber-attacks. • How a retailer was able to increase topline revenue by $20M. • How the F5 Shape and Okta solution can provide easy account access without risk of automated attacks. By watching this podcast, your personal details will be shared with F5 and treated in accordance with the F5 Privacy Notice (https://www.f5.com/company/policies/privacy-notice). You also are signing up to be contacted about F5 products and services but you can unsubscribe at any time

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