Episode 2 – Customer Story: The eCommerce Challenge

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Presented by

Gary Newe RVP Field Product Management, F5

About this talk

Automated and manual fraud targeting your customers' identity can jeopardise strategic business outcomes and inflict massive losses. Organisations struggle to mitigate fraud because security controls impact the user experience – 61% of consumers report switching to a competitor that delivers a better web experience. It's more important than ever to protect your customers without frustrating them. Join us for the second customer story, where we will cover: • What the cost of data breaches are for eCommerce companies. • The eCommerce customer journey and the mitigation methods used to prevent fraud and cyber-attacks. • How a retailer was able to increase topline revenue by $20M. • How the F5 Shape and Okta solution can provide easy account access without risk of automated attacks.
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F5 is a multi-cloud application services and security company committed to bringing a better digital world to life. F5 partners with the world’s largest, most advanced organizations to secure and optimize every app and API anywhere—on premises, in the cloud, or at the edge. F5 enables organizations to provide exceptional, secure digital experiences for their customers and continuously stay ahead of threats.