Episode 2 – Customer Story: The eCommerce Challenge

Presented by

Gary Newe RVP Field Product Management, F5

About this talk

Automated and manual fraud targeting your customers' identity can jeopardise strategic business outcomes and inflict massive losses. Organisations struggle to mitigate fraud because security controls impact the user experience – 61% of consumers report switching to a competitor that delivers a better web experience. It's more important than ever to protect your customers without frustrating them. Join us for the second customer story, where we will cover: • What the cost of data breaches are for eCommerce companies. • The eCommerce customer journey and the mitigation methods used to prevent fraud and cyber-attacks. • How a retailer was able to increase topline revenue by $20M. • How the F5 Shape and Okta solution can provide easy account access without risk of automated attacks.

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F5 application services ensure that applications are always secure and perform the way they should—in any environment and on any device. F5 EMEA hosts webinar series on the latest IT industry trends around app services and security, so please stay tuned to this channel to get the latest information. To learn more about F5, visit f5.com or follow @F5_EMEA on Twitter.