[Ep. 2]: Cloud Calling - What do Organizations Need to Know To Succeed

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Presented by

Irwin Lazar, VP and Service Director, Nemertes Research

About this talk

Whether moving to UCaaS or hosted services, successfully moving calling platforms to the cloud requires addressing PSTN connectivity, management, and network performance among other things. Failure to do so can lead to poor performance, unhappy employees, and high operating costs. In this webinar we'll share insight based on Nemertes' recently released Workplace Collaboration: 2019-20 Research Study and provide practical guidance for IT leaders as they plan or continue their cloud communications journeys. Specifically we'll address the proper role of SIP trunking, SD-WAN, and speciality management tools to ensure success.

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Nemertes is a research-based advisory and strategic consulting firm that analyzes the business value of emerging technologies. Since 2002, we have provided strategic, client-centric recommendations based on data-driven operational and business metrics to help organizations deliver successful technology transformation to employees and customers. Simply put: Nemertes’ better data helps clients make better decisions. Please note: Nemertes owns the copyright to all content in this channel. You may not use, post, print, or repurpose any of material without the express, written consent of Nemertes. You may retweet or share only that content that Nemertes posts on its social media sites.