Thanks to technology innovation, banking is undergoing significant transformation. Nemertes has studied transformations of hundreds of financial-services companies in the past three years. This webinar will focus on banking, with details on the actual transformations completed--and their results, measured quantitatively with metrics such as revenue increase, customer ratings improvement, and cost decrease. We also will examine emerging technologies, such as AI, analytics, and self-service, to see how they are helping organizations succeed.
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