Single UCC Provider Integration Boosts 4 Key Business Metrics

When companies integrate their Unified Communications and Collaboration applications to a single provider, they find significant benefits and accelerate their technology transformations, according to real-world data in a recent Nemertes Research study. Transformative companies regularly evaluate their technology needs, such as cloud services, security, network reliability, collaboration, and contact center solutions, to name a few. Network service providers offer these and additional capabilities, enabling companies to buy multiple services from a single provider. More importantly, companies that move to a single provider report measurable success in four key areas: • Increase in employee productivity • Decrease in operational costs • Improved utilization of UCC apps • Higher employee ratings of the technology IT delivers Join us for a lively discussion and data-backed recommendations during this informative webinar, presented by Nemertes president and co-founder Robin Gareiss and Lumen Sr. Director of UCC, Craig Richter. Robin will detail the actual success metrics, as well as other transformative drivers and benefits realized when organizations shift their UCC apps to a single provider. Craig will explain the unique benefits companies can gain with Lumen delivered UCC solutions.