Single UCC Provider Integration Boosts 4 Key Business Metrics

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Presented by

Robin Gareiss, President and Founder, Nemertes Research; Craig Richter, Sr. Director of UC&C, Lumen

About this talk

When companies integrate their Unified Communications and Collaboration applications to a single provider, they find significant benefits and accelerate their technology transformations, according to real-world data in a recent Nemertes Research study. Transformative companies regularly evaluate their technology needs, such as cloud services, security, network reliability, collaboration, and contact center solutions, to name a few. Network service providers offer these and additional capabilities, enabling companies to buy multiple services from a single provider. More importantly, companies that move to a single provider report measurable success in four key areas: • Increase in employee productivity • Decrease in operational costs • Improved utilization of UCC apps • Higher employee ratings of the technology IT delivers Join us for a lively discussion and data-backed recommendations during this informative webinar, presented by Nemertes president and co-founder Robin Gareiss and Lumen Sr. Director of UCC, Craig Richter. Robin will detail the actual success metrics, as well as other transformative drivers and benefits realized when organizations shift their UCC apps to a single provider. Craig will explain the unique benefits companies can gain with Lumen delivered UCC solutions.

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Nemertes is a research-based advisory and strategic consulting firm that analyzes the business value of emerging technologies. Since 2002, we have provided strategic, client-centric recommendations based on data-driven operational and business metrics to help organizations deliver successful technology transformation to employees and customers. Simply put: Nemertes’ better data helps clients make better decisions. Please note: Nemertes owns the copyright to all content in this channel. You may not use, post, print, or repurpose any of material without the express, written consent of Nemertes. You may retweet or share only that content that Nemertes posts on its social media sites.