Name: Improving the Digital Experience - FinServ Tech Oracles 22
Start: 2024-02-20T14:00:00Z
End: 2024-02-20T14:00:09.000Z
Location: BrightTALK

Nemertes is a research-based advisory and strategic consulting firm that analyzes the business value of emerging technologies. Since 2002, we have provided strategic, client-centric recommendations based on data-driven operational and business metrics to help organizations deliver successful technology transformation to employees and customers. Simply put: Nemertes’ better data helps clients make better decisions.

Please note: Nemertes owns the copyright to all content in this channel. You may not use, post, print, or repurpose any of material without the express, written consent of Nemertes. You may retweet or share only that content that Nemertes posts on its social media sites.

Informa TechTarget AI news writer and Nemertes CEO Johna Till Johnson, with guest Wayne Chang, founder of Reasoner, a generative AI vendor, discuss a recent Apple report critical of LLM reasoning performance.

Enterprise AI: Hot Takes looks at Apple report critical of LLM reasoning

The evolving threat landscape requires security operations (SecOps) to move beyond traditional methods and embrace cutting-edge innovations. Generative AI is emerging as a game-changer, enabling security teams to automate and enhance threat intelligence processes with unprecedented speed and accuracy.

In this session, we will explore how generative AI tools transform SecOps by automating tasks such as malware analysis, threat report generation, and contextual threat modeling. Attendees will learn how to integrate generative AI into their SecOps workflows to improve detection, decision-making, and response times while reducing the burden on human analysts.

Generative AI in SecOps: Automating the Art of Threat Intelligence

Informa TechTarget AI news writer Esther Shittu and Nemertes CEO Johnna Till Johnson discuss the implications of Google's attempt to infuse Search with generative AI capabilities and whether the tech giant can fend off other vendors aims to grab more of the search market.

Enterprise AI: HOT TAKES on Google's New AI Search Attempt (Ep.30)

Esther and Johna look at the U.S.-China trade war and how it affects tech companies and their customers. They are joined this month by guest William Falcon, CEO of Lightning AI.

With:
• Esther Shittu - AI news writer at Informa TechTarget
• Johna Till Johnson - Founder, CEO, and Principal Analyst at Nemertes

About ENTERPRISE AI: HOT TAKES
A monthly video series focusing on the latest developments in AI tech. We cover the hottest enterprise AI topics of the moment!

ENTERPRISE AI: HOT TAKES on Trump, Tariffs, and Tech (Ep.29)

As cyber threats grow increasingly sophisticated, traditional reactive approaches to security are no longer sufficient. Proactive defense strategies, powered by artificial intelligence (AI), are revolutionizing how organizations detect, mitigate, and respond to threats. This session explores how AI can predict and prevent potential attacks by analyzing patterns, identifying vulnerabilities, and automating preemptive actions.

Attendees will gain insights into the technologies behind predictive threat mitigation, including machine learning models, behavioral analytics, and anomaly detection. We will discuss how organizations can use AI to anticipate threats, minimize risks, and enhance incident response.

Proactive Defense: Leveraging AI for Predictive Threat Mitigation and Response

AI expert Michael Bennett joins Esther and Johna Till Johnson this month to discuss recent rulings on AI copyrighted material.

With:
• Esther Shittu - AI news writer at Informa TechTarget
• Johna Till Johnson - Founder, CEO, and Principal Analyst at Nemertes

About ENTERPRISE AI: HOT TAKES
A monthly video series focusing on the latest developments in AI tech. We cover the hottest Enterprise AI topics of the moment!

ENTERPRISE AI: HOT TAKES on Recent Copyright Rulings Pertaining to AI-Generated Works (Ep.28)

The growing cloud footprint of most enterprises requires a multi-tool approach to security, but the most crucial ingredient is the over-arching architectural principle guiding their work — zero trust. 

In this session, we’ll dig into how to use interconnected but independent layers of security to build a zero trust hybrid service delivery environment spanning internal resources and multiple clouds and networks.

Layered Security, One Principle: Zero Trust

Esther and Johna Till Johnson review the latest news in the world of AI.

With:
• Esther Shittu - AI news writer at Informa TechTarget
• Johna Till Johnson - Founder, CEO, and Principal Analyst at Nemertes

About ENTERPRISE AI: HOT TAKES…A monthly video series about the latest developments in AI tech. We cover the hottest Enterprise AI topics of the moment!

ENTERPRISE AI: HOT TAKES on the Latest Developments in AI (Ep.27)

In January, we look at Chinese generative AI vendor Deep Seek and Trump's initial moves on AI policy.

With:
• Esther Ajao - Informa TechTarget AI news writer
• Johna Till Johnson - Founder, CEO, and Principal Analyst for Nemertes

About ENTERPRISE AI: HOT TAKES…A monthly video series about the latest developments in AI tech. We cover the hottest Enterprise AI topics of the moment!

ENTERPRISE AI: HOT TAKES on DeepSeek and Trump's AI Moves (Ep.26)

Informa TechTarget AI news writer Esther Ajao and Nemertes CEO Johna Till Johnson examine what's next for AI in 2025.

About ENTERPRISE AI: HOT TAKES…A monthly video series about the latest developments in AI tech. We cover the hottest Enterprise AI topics of the moment!

ENTERPRISE AI: HOT TAKES on the Year Ahead in AI (Ep.25)

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

FinServ Tech Oracles 60

Widespread Microsoft Outage Takes Email and Videoconferencing Offline:
A recent Microsoft outage impacted 98% of its 100M+ services, affecting its email and video conferencing systems. Jerry and Johna discuss what companies can do to protect themselves from these types of inevitabilities.

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

If You're Still Using Microsoft, Ask Yourself Why! - FinServ Tech Oracles 59

President-elect Trump’s recent backing of cryptocurrency and Bitcoin’s latest highs are raising  hopes that crypto is finding favor with the financial mainstream. Jerry and John consider what FinServ firms need to know to address this.

With Your FinServ Tech Oracles:
• John Burke, Nemertes CTO
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Resurgence in Popularity of Cryptocurrency - FinServ Tech Oracles 58

With:
• Esther Ajao - TechTarget AI news writer
• Johna Till Johnson - Founder, CEO, and Principal Analyst for Nemertes

About ENTERPRISE AI: HOT TAKES…A monthly video series about the latest developments in AI tech. We cover the hottest Enterprise AI topics of the moment!

ENTERPRISE AI: HOT TAKES on Agentic AI (Ep.24)

It’s rare for a government agency to explicitly warn its employees against using personal phones and text messages for official business but that is just what the Consumer Financial Protection Bureau (CFPB) recently announced. Johna and Jerry discuss the implications about something as extraordinarily common as cell phone usage at work and what that means for financial service companies.

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

New Warnings About Cell Phone Use at Work in Light of Current Hackings - FinServ Tech Oracles 57

As the digital landscape expands, edge computing emerges as a pivotal technology, pushing data processing to the frontier of the network to drive real-time insights and actions. However, the integration of edge computing with cloud infrastructure presents unique challenges and opportunities, especially in terms of security and seamless operations. This presentation aims to explore edge computing innovations, focusing on the strategies and technologies that ensure secure and fluid integration with cloud services.

This session will start by examining the current state of edge computing and its integral role in supporting IoT, AI, and real-time analytics applications across various industries. We will navigate through the architectural considerations for integrating edge computing with cloud platforms, highlighting the importance of creating a cohesive environment that leverages the strengths of both technologies.

We will then address security in edge-to-cloud integration. We will dissect the unique security challenges posed by distributed computing models and discuss strategies to safeguard data integrity, confidentiality, and availability. This includes the adoption of advanced encryption methods, secure access controls, and robust identity management systems, as well as the implementation of consistent security policies across the edge and cloud.

Join us in exploring how your organization can navigate the complexities of edge-to-cloud integration, harnessing the power of edge computing innovations to drive competitive advantage in a connected world.

Bridging the Gap: Enhancing Security in Edge-to-Cloud Integration for Next-Generation Computing

There has been a lot of publicity lately about the Chinese government’s apparent ability to hack into U.S. telcos. What does that mean for financial services companies? John Burke and Jerry Murphy assess the impact.

With Your FinServ Tech Oracles:
• Jerald Murphy, Nemertes Senior VP of Research + Consulting
• John Burke, Nemertes CTO

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Impact of Chinese Salt Typhoon Attacks for FinServ Firms - FinServ Tech Oracles 56

In today's rapidly evolving work environment, the key to sustaining growth and competitiveness lies in future-proofing the workplace through strategic human resource initiatives. This presentation, "Revolutionizing the Workspace: A Blueprint for Enhanced Employee Experiences," aims to delve into the critical elements of designing and implementing HR strategies that elevate employee experiences, fostering a culture of engagement, innovation, and resilience.

We begin by exploring the concept of the employee experience and its pivotal role in shaping organizational success. Recognizing that employee expectations are continuously changing, especially in the wake of global challenges and the rise of remote work, we will outline a framework for assessing and enhancing every stage of the employee lifecycle, from onboarding to development and retention.

Central to our discussion will be the integration of technology in creating a seamless and empowering work environment. We will examine how digital tools and platforms can facilitate better communication, collaboration, and work-life balance, thereby increasing employee satisfaction and productivity. Additionally, the presentation will highlight the importance of personalized experiences, leveraging data analytics to tailor HR practices to meet the diverse needs of the workforce.

Revolutionizing the Workspace: A Blueprint for Enhanced Employee Experiences

The state of artificial intelligence regulation in the U.S., or the lack of it, is a pressing matter for Fortune 500 companies as they launch AI projects. 

As many of you are aware, in the waning days of August the California legislature put the bill SB 1047 on Governor Newsom’s desk. Officially titled the “Safe and Secure Innovation for Frontier Artificial Intelligence Models Act,” SB 1047 represents some of the most sweeping regulation of AI yet proposed. Is this regulation a good idea? As per Johna and Jerry, it depends on who you ask — tune in to hear all sides of this evolving story.

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Fortune 500 Companies Brace for Coming AI Regulations - FinServ Tech Oracles 50

Sam Altman wants to scan every human being’s eyeballs in exchange for his cryptocurrency—is this a chance for free money and secure identity management, or the start of a hegemonic securing of everyone’s identity? Johna and Jerry discuss the impacts of this “brave new future”…

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Big Brother Comes Via Cryptocurrency - FinServ Tech Oracles 49

A network’s a network, a cloud’s a cloud, and a server’s a server. But managing IT infrastructure for FinServ is different from managing IT infrastructure in any other industry. From architectures to operations, the “Oracles” discuss how managing IT infrastructure in a FinServ world is…different. 

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Managing IT for Financial Services - FinServ Tech Oracles 48

Last week’s episode garnered such interest that Jerry and Johna decided to talk in more detail about the pros and cons of investing in cryptocurrencies. Is cryptocurrency any better or worse than betting on bad debt? You won’t want to miss the culmination to this exciting discussion!

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Cryptocurrencies and FinServ: Part Deux - FinServ Tech Oracles 47

Cryptocurrencies have gone from the promising to the absurd. What, if anything, should FinServ firms be doing about them? Has anything changed since the original introduction of cryptocurrencies in the late 1990s?

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Cryptocurrencies and FinServ - FinServ Tech Oracles 46

Edge Computing for AI - FinServ Tech Oracles 45

While the Crowdstrike/Microsoft hack has received most of the coverage, a recent AT&T wireless hack impacted nearly all AT&T wireless customers. Join Johna and Jerry as they talk about the impacts of these breaches. What should companies do to assess their risks here and what actions can you take to mitigate future risks such as this?

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Cybersecurity Hacks & Outages: Crowdstrike/Microsoft & AT&T Wireless - FTO 44

With cybersecurity events happening almost continuously, companies that insure this type of risk are increasing costs and decreasing coverage. What should a company do about this? Join the FinServ Tech Oracles Johna and Jerry as they discuss the impacts of cyber insurance changes to financial services companies.

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Cybersecurity Insurance: Yea or Nay? - FinServ Tech Oracles 43

Financial service firms are starting to jump into AI LLMs, with Goldman Sachs recently announcing the deployment of AI for a thousand code writers. Your “Oracles” discuss the implications for financial service firms.

With Your FinServ Tech Oracles:
• Jerald Murphy, Nemertes Senior VP of Research + Consulting
• John Burke, Nemertes CTO

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Goldman Sachs to Use AI for Code Generation - FinServ Tech Oracles 42

The power of AI for deepfakes is becoming a huge problem for companies. Where fake emails used to be pretty easy to detect, now even voices can be faked to sound incredibly realistic. Learn about the impact of AI deepfakes for financial services firms and hear recommendations to combat this type of fraud.

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

AI, Deepfakes, and Bank Security - FinServ Tech Oracles 41

AI PCs are starting to become a thing.. especially if you talk to Microsoft with its Copilot Assistant. Join Johna and Jerry as they talk about the ramifications of AI PCs for financial services.

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

AI PCs…Are They PC? - FinServ Tech Oracles 40

Now that COVID is mostly in the rear-view mirror, many companies are looking to hybrid work solutions, as opposed to 100% virtual. Join Johna Till Johnson and Jerry Murphy as they explore the rationale of hybrid work and suggest how financial services firms should look at optimizing the balance of virtual vs. face-to-face work.

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Return to the Office (RTTO) - FinServ Tech Oracles 39

Many are starting to embrace the NIST zero trust cybersecurity framework. Your Tech Oracles Johna and Jerry discuss the latest updates to this framework and the implications to the financial services community.

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

The NIST Framework and its FinServ Impact - FinServ Tech Oracles 38

There is an eternal debate that rages (well, among tech geeks anyway) about whether companies should stick with proprietary software versus open source. We debate both side of this issue and its impact on financial services companies.

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Open vs. Closed Software: What’s Better? - FinServ Tech Oracles 37

The International Monetary Fund (IMF) recently warned that global financial stability is a threat with the growing wave of cybersecurity attacks. Join Jerry Murphy and John Burke from Nemertes as they discuss the rift this is creating between large and small financial firms and what (if anything) can be done about it.

With Your FinServ Tech Oracles:
• Jerald Murphy, Nemertes Senior VP of Research + Consulting
• John Burke, Nemertes CTO

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Cyber Attacks, the IMF, and Me - FinServ Tech Oracles 36

While there has been a TON of hype around AI lately, one has to ask how you separate the hype from reality, especially for Financial Services companies. Join Nemertes’ Jerry Murphy as he speaks with Randall Brett on their ideas of putting AI into practice today.

With Your FinServ Tech Oracles:
• Jerald Murphy, Nemertes Senior VP of Research + Consulting
• Randall Brett, Guest Oracle

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Practical Implementation of AI - FinServ Tech Oracles 35

In a recent Wall Street Journal article, the FBI is said to be considering a delay in the reporting of SEC violations for companies whose investigations have national security implications. Johna and Jerry discuss the issues around WHO, WHEN, and HOW you should report SEC violations.

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Looking for Loopholes in SEC Reporting - FinServ Tech Oracles 34

While the world is agog with hype around AI, especially generative AI, there is an underlying concern as to whether this new form of AI is going to “take” your job. Join Johna Till Johnson and Jerry Murphy as they work through the issues around AI and job security at FinServ firms. 

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Is AI Coming For Your Job? - FinServ Tech Oracles 33

Presidential candidate RFK Jr. says he wants to put “the entire Federal budget on blockchain”. Is he nuts? Does this idea have any merit whatsoever? Your FinsServ Tech Oracles Jerry and Johna discuss the potential  blockchain and  digital ledger technology (DLT) to revolutionize various financial processes, including cross-border payments, trade finance, and identity verification. 

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Blockchain and Distributed Ledger Technology - FinServ Tech Oracles 32

Clearly, the world has been “high” on cloud computing for the last ten+ years. It's surely here to stay, but is it the panacea that many people think, or are there really more hidden costs than it is worth?

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Cloud Computing: Do Firms Really Need to Go There? - FinServ Tech Oracles 31

With so much focus on things like AI and quantum, have we lost track of what infrastructure is needed TODAY for financial services firms? Jerry and John discuss what types of LANs, WANs, and data centers are best suited for the current FinTech needs.

With Your FinServ Tech Oracles:
• Jerald Murphy, Nemertes Senior VP of Research + Consulting
• John Burke, Nemertes CTO

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Next-Gen Infrastructure and Financial Services Firms - FinServ Tech Oracles 30

When is a cybersecurity incident “material”? Nobody knows, but the SEC now requires public companies to report them—and to note any known risks that may be present in a company’s operating environment, specifically including third-party risk. For CISOs, this is akin to an unpinned grenade: If there’s a “material” cybersecurity incident, or an undisclosed risk, there are personal repercussions: lawsuits and potentially even jail time. What should CISOs be doing in light of this changed environment? 

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

The SEC’s Unpinned Grenade: Risk and Materiality - FinServ Tech Oracles 29

Cloud is the answer! Now what was the question? Financial services firms, like other companies, have enthusiastically made the shift to cloud. Yet there’s an interesting operational gap: while nearly every organization is using cloud technology, 30% of those who are using cloud lack metrics and KPIs, defined procurement requirements, a budget, a strategy, or all of the above. In this episode, we discuss the most common mistakes FinServ companies make when adopting cloud. 

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• John Burke, Nemertes CTO

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Love To Hate You: Cloud Services and Financial Firms - FinServ Tech Oracles 28

As companies continue expanding cloud services and remote workforces, the very nature of networks used to support financial services companies is dramatically changing. Guest Dan Myers joins Nemertes' Jerald Murphy to discuss best practices on optimizing terms for your updated networking services.

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

The Art of the Networking Deal - FinServ Tech Oracles 27

While AI is incredibly hot right now, it’s natural to wonder how AI could help financial service companies. There are both opportunities and risks. Tune in for a concise discussion about both sides of this very hot coin!

With Your FinServ Tech Oracles: 
• Jerald Murphy, Nemertes Senior VP of Research + Consulting
• John Burke, Nemertes CTO

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

AI with FinTech? - FinServ Tech Oracles 26

Bitcoin is regaining traction recentlyt so it’s time to ask whether it is really here to stay. How seriously should financial services companies consider this technology? Is it truly game-changing, or just a hyper-distraction along the road of fin tech progress? 

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi...) Brought to you by Nemertes.

Should Banks and FinServ Firms Invest in Bitcoin? - FinServ Tech Oracles 25

Should financial services institutions follow others with external SOC, or have their own dedicated operations? Join Jerry Murphy and guest Mark Imhoff from System Soft Technologies as they discuss the issues affecting this important security topic.

With Your FinServ Tech Oracles:
Jerald Murphy, Senior VP of Research + Consulting, Nemertes
Mark Imhoff, Head of Security Practice and Enterprise Architecture Team, System Soft Technologies

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi...) Brought to you by Nemertes.

NetSecOps + External SOC - FinServ Tech Oracles 24

Zero Trust seems like it should be a natural fit for many financial services companies. However, not all are ready to make the jump. Tune in for a discussion about the issues standing in the way between you and a move to Zero Trust.

With Your FinServ Tech Oracles:
• Jerald Murphy, Nemertes Senior VP of Research + Consulting
• John Burk, Nemertes CTO

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Impediments to Zero Trust in FinServ - FinServ Tech Oracles 23

Zero Trust has been a key initiative in cybersecurity over the last decade. But today, it’s truly imperative for financial firms to begin implementing – if they haven’t already – or accelerating their Zero Trust initiatives. Find out why on this week’s episode…

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Zero Trust and Financial Services Firms - FinServ Tech Oracles 21

Securing PII is front-and-center for many financial services firms. Join Nemertes’ Johna Till Johnson and guest Raja Chris from Annaly Capital as they discuss confidential computing and how to make it happen.

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Raja Chris, CISO and Managing Director at Annaly Capital

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Securing PII - FinServ Tech Oracles 20

We’ve all heard about the convergence of network and cybersecurity operations (NetSecOps). But is it really happening? How are financial services firms ensuring the effectiveness of this convergence? Are there specific success practices to focus on?

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• John Burke, Nemertes CTO

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

What Are Companies Doing When It Comes to NetSecOps? - FinServ Tech Oracles 19

Companies have long used employee non-disclosure agreements to protect proprietary information. Now, regulators are trying to ensure that clauses in those agreements don’t also serve to inhibit whistleblowers from reporting potential corporate wrongdoing. Johna and Jerry discuss how these NDA issues are likely to drive actions that FinServ companies will need to take to minimize their risks.

With your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi...) Brought to you by Nemertes.

Non-Disclosures Get Trickier Under SEC Scrutiny - FinServ Tech Oracles 18

Increased SEC oversight will not only challenge FinServ companies, it will also lead to further industry consolidation. Jerry and Johna discuss which practical actions FinServ companies should take to prepare for this pressure.

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…)

Will Regulations Crush Competition&Force Consolidation? -FinServ Tech Oracles 17

The start of the year is a great time to make predictions for the future. Join the "Oracles" for key insights on the big security issues on the horizon in 2024.

About FinServ Tech Oracles:
In this live (and lively!) weekly video series, Nemertes reviews the latest technology developments affecting financial firms. Start each Tuesday before the markets open with your FinServ Tech Oracles:
• Jerald Murphy, Nemertes Senior VP of Research + Consulting
• John Burke, Nemertes CTO

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi...) Brought to you by Nemertes.

Preparing For the Next Big Security Threat - FinServ Tech Oracles 16

What are your New Year’s resolutions? One that should be at the very top is to re-envision how you think about cybersecurity training—as practice for operational excellence. 

About FinServ Tech Oracles:
In this live (and lively!) weekly video series, Nemertes reviews the latest technology developments affecting financial firms. Start each Tuesday before the markets open with your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi...) Brought to you by Nemertes.

New Year's Resolutions - FinServ Tech Oracles 15

You should already have a strategic vendor in place who aligns with your architecture and company ecosystem. What makes a vendor strategic? How do you treat them? Tune in for recommendations and criteria to contain costs and match compatibility.

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

How Many Strategic Vendors Should a FinServ Firm Use?-FinServ Tech Oracles 14

The Chief Risk Officer’s job is to assess risk. But there’s typically no individual within the organization chartered with developing risk-mitigation strategies and enforcing them. In this episode, Nemertes suggests that companies create a Chief Risk MITIGATION Officer. The CISO should be reporting to the Chief Risk Mitigation Officer, whose job is to enforce appropriate risk-mitigation efforts across ALL areas, not just cybersecurity.

With Your FinServ Tech Oracles:
• Jerald Murphy, Nemertes Senior VP of Research + Consulting
• John Burke, Nemertes CTO

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…)

FinServ Firms Need a Chief Risk Mitigation Officer - FinServ Tech Oracles 13

CISOs now face both criminal and civil liability as a potential result of the actions they take as part of their professional roles. How should they approach the board—and modify their own contracts—given the increase in their personal risks? 

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…)

How Personal Liability Changes CISOs' Approach to Boards-FinServ Tech Oracles 12

Given the industry chaos of OpenAI’s collapse, the changing regulatory environment with a presidential executive order and multinational regulation, is AI something that should be core to financial services firms’ strategies for the next few years? Before you say “yes”, listen to this episode of FinServ Tech Oracles and find out some of the risks—and risk mitigation strategies—for financial firms. 

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…)

Is AI Ready for Prime Time at Financial Firms? - FInServ Tech Oracles 11

What does Sam Altman’s firing as OpenAI CEO and reconstitution as Microsoft employee portend for financial services firms? Will the Microsoft/OpenAI reconfiguration also reconfigure the AI industry overall? And what concrete steps should financial services firms take to mitigate risk and maintain stability in their AI strategies? Find out in this topical episode of FinServ Tech Oracles!

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…)

What the Sam Altman Fiasco Means For FinServ Firms - FInServ Tech Oracles 10

Combining two themes from the last few weeks: Boards need to be up to speed on AI + cybersecurity and other highly technical subjects. How should FinServ technology execs structure the board conversation, and what should they say? 

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…)

What to Talk to the Board About When We Talk About AI - FinServ Tech Oracles 09

On October 30th, President Biden signed an executive order mandating testing and regulation for AI. What does this mean for financial firms? And will it stifle innovation? 

With Your FinServ Tech Oracles:
• Jerald Murphy, Nemertes Senior VP of Research + Consulting
• John Burke, Nemertes CTO

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…)

The Executive Order to Regulate AI - FinServ Tech Oracles 08

Conducting frequent cybersecurity tabletop exercises is a must for FinServ companies. But how should they structure them and what should be included? 

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…)

Anatomy of a Wargame - FinServ Tech Oracles 07

This week, Nemertes’ Jerry Murphy is joined by special guest Dave Hanrahan, CEO of Century Savings Bank. We discuss cybersecurity from a community bank CEO’s perspective, touching upon:
• What can I afford to do?
• How do I balance security needs with fiscal responsibility?
• How can I best incorporate IT strategy into institutional operations?

With Your FinServ Tech Oracles:
• Jerald Murphy, Nemertes Senior VP of Research + Consulting
• David Hanrahan, CEO of Century Savings Bank

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…)

A CEO’s Perspective on Effectively Communicating Risks - FinServ Tech Oracles 06

The SEC’s cyber-reporting rules will take effect in 2 months (December 15). Is your organization ready? 

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…)

SEC Cyber-Reporting Requirements - FinServ Tech Oracles 05

CEOs are driving CIOs to adopt generative AI, ready or not. Yet more than half of all FinServ companies lack a formal digital ethics policy. What is one and why do you need it? 

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…)

The Ethical Considerations of AI - FinServ Tech Oracles 04

ChatGPT is a double-edged sword for FinServ professionals. Find out what to embrace…and what to eschew. 

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles - we focus on technology issues pertinent to financial firms on this live (and lively!) weekly video series. Brought to you by Nemertes.

The Secret Ingredient in ChatGPT - FinServ Tech Oracles 03

A recent Wall Street Journal article cited that ONLY 30% of FinServ firms had board members with cybersecurity expertise. What happens in the event of a security attack - are they prepared to make the necessary board-level decisions? Johna and Jerry offer recommendations for board members and IT departments that can be implemented immediately.

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles - we focus on technology issues pertinent to financial firms on this live (and lively!) weekly video series. Brought to you by Nemertes.

Woeful Lack of Cybersecurity Expertise on Boards - FinServ Tech Oracles 02

In the inaugural episode, we talk about the key findings of Nemertes’ recent Enterprise AI Research Study which included a special focus on financial firms. Whether or not AI will actually reduce your head count is discussed, as well as the huge opportunity that AI presents to get you into new markets to provide new and different kinds of financial services. 

With Your FinServ Tech Oracles:
• Johna Till Johnson, Nemertes CEO + Founder & Content Committee Chair for the Wall St. Technology Association (WSTA)
• Jerald Murphy, Nemertes Senior VP of Research + Consulting

FinServ Tech Oracles – we focus on technology issues pertinent to financial firms on this live (and lively!) weekly video series. Brought to you by Nemertes.

Technologies for Financial Services Firms - FinServ Tech Oracles 01

FinServ Tech Oracles

Most financial service companies are fully committed to embracing new technology. However, many fin tech companies still struggle to optimize the use of these technologies to improve employee and client’s digital experience. Join us in welcoming Jeanne Andreana, a 20+ year veteran and advocate of improving digital experiences at companies such as UBS and E*Trade, to discuss.

With Your FinServ Tech Oracles:
• Jerald Murphy, Nemertes Senior VP of Research + Consulting
• Jeanne Andreana,  FinServ digital experience expert

FinServ Tech Oracles – a weekly video series for FinServ technologists. We talk about the latest technology trends that affect financial services firms (in our best imitation of the Oracles of Delphi…) Brought to you by Nemertes.

Improving the Digital Experience - FinServ Tech Oracles 22

Financial Services

Financial Technology

Digital Experience

User Experience

Chatbots

Emerging Technologies

Cloud computing has exploded over the past few years, delivering a previously unimagined level of workplace mobility and flexibility. The cloud computing community on BrightTALK is made up of thousands of engaged professionals learning from the latest cloud computing research and resources. Join the community to expand your cloud computing knowledge and have your questions answered in live sessions with industry experts and vendor representatives.

Cloud Computing

The IT security community on BrightTALK is composed of more than 200,000 IT security professionals trading relevant information on software assurance, network security and mobile security. Join the conversation by watching on-demand and live information security webinars and asking questions of experts and industry leaders.

IT Security

Unified communications improve collaboration and increase productivity among employees through technologies such as VoIP, instant messaging and social media. Join this community to learn how to benefit from the full value of unified communications and collaboration technologies.

Collaboration and UC

Enterprise applications have become a crucial piece of infrastructure for many businesses. The enterprise applications community on BrightTALK features the latest insights in enterprise application integration, enterprise application architecture and EAS software. Join the community to gain access to thousands of videos and webinars presented by recognized enterprise information systems experts and arm yourself with the knowledge you need to succeed.

Enterprise Applications

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Get powerful emerging technology insights from influential experts. Connect with thought leaders and colleagues to get the most up-to-date knowledge on technologies like 3D printing, pervasive robotics, natural interfaces, connected everything and cognitive systems.

The research and development community on BrightTALK brings together leading professionals in healthcare, technology and manufacturing to present on current topics in their fields. From big data in healthcare to online forensics training and medical research practices, the community is an exceptional resource for those looking to expand their knowledge. Be part of the conversation by joining the community and participating in interactive live webinars.

Improving the Digital Experience - FinServ Tech Oracles 22

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About this talk

Nemertes