Service Incident Remediation - Automation

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Presented by

Yucem Cagdar - PreSales Manager, CA Automation

About this talk

“Is your IT service desk faced with heavy workload, increasing costs and unsatisfied end users? To be fast, automate simple and redundant tasks or tickets. This saves you time and optimizes your costs, while at the same time increasing end-user satisfaction and improving your success rate. Moreover, it means you can invest time and resources into higher priority business-critical tasks and incidents.
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Looking to increase productivity, reduce time to market or break down the silos of IT automation, Broadcom Automation automates business processes, applications and infrastructure—regardless of complexity or location; on-premise or in the cloud.