2017 AIOps Symposium Fireside Chat

Presented by

Kaylan Kumar, Chris Hindy, Mark Campbell, Eric Repec, Jason Kalich, Charles O'Keefe

About this talk

Six IT leaders from HCL, GoDaddy & others discuss enterprise cloud migration, the future of operations centers & much more. Moderated by Moogsoft Chief Evangelist Richard Whitehead, the closing session of Moogsoft’s 2017 AIOps Symposium brought together some of the sharpest minds in the IT Operations space for an intimate discussion about the issues facing enterprise ITOps and DevOps. This superstar panel covers the future of ITOA with regard to… •The Gartner-predicted shift from a “cloud-first” to a “cloud-only” strategy within 6 years, what that means to business customers and end users, and what needs to happen to make that reality; •What the enterprise operations center will look like in 2020; •The average number of management tools in any given operations organization’s portfolio, and how that will vary in the coming years; •And the evolution of the ITIL Service Desk over the next five years, especially given today’s world of continuous-integration and DevOps. Panelists: •Kalyan Kumar, CTO, HCL Technologies •Chris Hindy, Empowered Networks •Mark Campbell, VP of Research & Innovation, Trace3 •Eric Repec, Practice Manager, Technologent •Jason Kalich, CIO, GoDaddy •Charles O’Keefe, Finance Industry IT Veteran
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Moogsoft develops AIOps technology that helps enterprise IT Ops and DevOps teams become faster, smarter and more effective. Moogsoft AIOps’ real-time machine learning algorithms help teams remediate issues that impact their customers’ experience by: • Reducing operational noise (alert fatigue) across your production stack • Proactively detecting Incidents and correlating Events across your monitoring ecosystem • Streamlining collaboration and workflow across teams and toolsets • Codifying knowledge to make operators smarter when encountering future Incidents