Coffee Break with Helen Beal: Intelligent Observability for ITOps

Presented by

Helen Beal, Chief Ambassador, DevOps Institute and Dave Casper, CTO, Moogsoft

About this talk

These days, an ITOps team with time on their hands is a rare sight. Monolithic, legacy infrastructure that is inherently fragile fuels a fraught working environment and puts ITOps at risk of burnout. Meet James, a skilled IT operator for whom pressure is stacking up as digital transformation drives business demands for increased change velocity from software developers. In this webinar, DevOps Institute Chief Ambassador Helen Beal and Moogsoft CTO Dave Casper will examine the ways intelligent observability helps bring joy back into the ITOps department. They will explore how clever ITOps pros like James can restore order to the NOC and driving efficiency across teams through: - Minimized unplanned work - Reduced alert noise - Streamlined collaboration - Ample time for innovation - Autonomic systems You’ll learn: - How ITOps can gain control of unpredictable infrastructure - Why creating self-healing infrastructure is challenging - Methods for paying down technical debt - Insights on drastically reducing MTTR

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Moogsoft develops AIOps technology that helps enterprise IT Ops and DevOps teams become faster, smarter and more effective. Moogsoft AIOps’ real-time machine learning algorithms help teams remediate issues that impact their customers’ experience by: • Reducing operational noise (alert fatigue) across your production stack • Proactively detecting Incidents and correlating Events across your monitoring ecosystem • Streamlining collaboration and workflow across teams and toolsets • Codifying knowledge to make operators smarter when encountering future Incidents