Navigating COVID-19 and beyond with Wipro's Microsoft Dynamics 365 solutions

Presented by

Prasoon Shrivastava, Moneet Kaur

About this talk

Overview of Wipro’s solutions to help our clients engage with their customers virtually, enable responsive supply chain, remote users experience and help reduce IT costs using Microsoft Dynamics 365 platform

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Digital Transformation at its core involves application of digital technologies to reimagine the businesses and their models by fundamentally changing how value is generated by the enterprise (Digital Ox), and how value is delivered to consumer (Digital Cx). Enterprise applications provide a strong IT backbone to organizations. Many of these organizations are grappling with technical debt from legacy systems that are unable to scale and support the agility needed by modern businesses. Wipro has a rich set of customers whom we have been engaged with for several years and hence gained profound knowledge of their domain and processes. This presents an unique opportunity to the CEP Service Line to drive the “digital flip” of their enterprise applications and enable the digital transformation of their businesses. CEP is comprised of five units: SAP, Oracle, Salesforce/Appirio Cloud Services (ACS), Microsoft Dynamics and Process Transformation and Growth (PTG) • The SAP and Oracle units each offer end-to-end services for SAP and Oracle stack both on-premise and on cloud platforms, towards application modernization and digital transformation. In SAP services, we are increasing focus on SAP S/4HANA, SAP Leonardo, cloud applications and platform migration; for Oracle services, we are increasing focus on Oracle cloud and industry solutions. • In the Process Transformation and Growth Practices unit, the Process Transformation group provides advisory services to transform clients’ business processes such as Record-to-Report, Order-to-Cash, Procure-to-Pay, Hire-to-Retire. The Growth Practices group helps customers adopt SaaS based solutions across growing cloud platforms such as Infor, ServiceNow, Zuora, Coupa, iCertis and Kinaxis, among others. • The Appirio Cloud Services unit results from the acquisition we made in 2016 continues to focus on integrating traditional SaaS technology providers such as Salesforce, Google and related providers such as FinancialForce and MuleSoft combining our capabilities in customer experience. • Microsoft Dynamics practice which powers the Microsoft based ERP and CRM applications. CEP focuses on driving application transformation with contextual solutions for our customers from front office to back office by combining consulting, design and development, continuous testing and integration, automation and operational excellence across all industries.