Enabling Digital Transformation through Digital Adoption (Adopt to Transform)

Presented by

Chandra Surbhat, VP & Global Head, Wipro Digital | Vispi Daver, SVP – Digital Adoption, Whatfix

About this talk

As more enterprise applications are becoming available, the rate at which companies are forced to adapt is increasing exponentially. Join us for a webinar where we will discuss how organizations are tackling digital change in 2020 and how Wipro and Whatfix can help you elevate employee experience, provide on the job learning with quick time-to-value.
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Digital Transformation at its core involves application of digital technologies to reimagine the businesses and their models by fundamentally changing how value is generated by the enterprise (Digital Ox), and how value is delivered to consumer (Digital Cx). Enterprise applications provide a strong IT backbone to organizations. Many of these organizations are grappling with technical debt from legacy systems that are unable to scale and support the agility needed by modern businesses. Wipro has a rich set of customers whom we have been engaged with for several years and hence gained profound knowledge of their domain and processes. This presents an unique opportunity to the CEP Service Line to drive the “digital flip” of their enterprise applications and enable the digital transformation of their businesses. CEP is comprised of five units: SAP, Oracle, Salesforce/Appirio Cloud Services (ACS), Microsoft Dynamics and Process Transformation and Growth (PTG) • The SAP and Oracle units each offer end-to-end services for SAP and Oracle stack both on-premise and on cloud platforms, towards application modernization and digital transformation. In SAP services, we are increasing focus on SAP S/4HANA, SAP Leonardo, cloud applications and platform migration; for Oracle services, we are increasing focus on Oracle cloud and industry solutions. • In the Process Transformation and Growth Practices unit, the Process Transformation group provides advisory services to transform clients’ business processes such as Record-to-Report, Order-to-Cash, Procure-to-Pay, Hire-to-Retire. The Growth Practices group helps customers adopt SaaS based solutions across growing cloud platforms such as Infor, ServiceNow, Zuora, Coupa, iCertis and Kinaxis, among others. • The Appirio Cloud Services unit results from the acquisition we made in 2016 continues to focus on integrating traditional SaaS technology providers such as Salesforce, Google and related providers such as FinancialForce and MuleSoft combining our capabilities in customer experience. • Microsoft Dynamics practice which powers the Microsoft based ERP and CRM applications. CEP focuses on driving application transformation with contextual solutions for our customers from front office to back office by combining consulting, design and development, continuous testing and integration, automation and operational excellence across all industries.