The Patient Experience Imperative: Simplifying The Healthcare System

Join Colette Balaam, CEO at Hive, Karl Hampson, Director of AI at Solstice, and Steve Prewitt, Chief Analytics Officer at Healthfirst, as they explore how enterprises should leverage advanced analytics and data platforms to improve health outcomes for their patients and members.

After installing PCF, enterprises are looking to extract value from the platform as quickly as possible. Initial planned efforts typically involve replatforming backend systems as well as modernizing legacy systems using modern cloud-native architectures. Almost immediately, CTOs and CIOs realize that they need a playbook in order to level-up platform adoption as well as to enable teams within their organization to get quick wins to market.

Join Pivotal’s John Feminella and Solstice’s Mike Koleno for a discussion on:
- Out-of-the-gate tactics to garner adoption of the PCF platform
- Strategies enterprises can deploy to enable internal product development teams
- A “how to” on the process enterprises should employ when determining what applications to move to PCF first

The idea of "wherever, whenever" banking has forever changed how consumers expect to bank and borrow, and today's emerging technologies like conversational agents are only adding fuel to that fire.

As the ante continues to be raised by those inside and outside of the sector (read Amazon, Uber, and Apple just to name a few), financial institutions are working harder than ever to quickly deliver compelling, simplified, and differentiated digital experiences that translate into customer loyalty.

On this webinar, Jared Johnson sits down with Discover's Director of Digital Experiences, Steve Furman, to discuss:

- Why retail banks and lenders must re-imagine customer experiences across the entire customer journey
- The importance of introducing new digital products and services to stay competitive in today’s changing world
- How retail banks should look to tackle digital transformation from the inside-out
- And much more!

You only get one chance to make a first impression. For many brands, search is that first impression.

As organizations look for key opportunities to pilot AI projects, embed intelligence into their customer journeys and transition to two-way conversational experiences, there’s no better place to start than the search box.

Join Karl Hampson, Managing Director, AI and Palak Patel, Sr. Digital Strategist at Solstice, as they detail how enterprises are elevating their search experiences by replacing the search box with AI-powered conversational interfaces to better serve their customers needs.

Webinar attendees will gain key insights on:
- The current state of search experiences with the end of Google Search Appliance
- The rise of natural language interactions and conversational UX (chatbots, voice, etc.)
- A clear path towards a fully AI-driven search experience
- And much more!