The many benefits of claims automation are undeniable - shorter cycle times, reduced costs, and enhanced customer experiences are just the beginning. But as the industry continues to embrace touchless claims handling, insurers cannot forget the importance of maintaining a personal touch when it comes to helping customers in times of need.
Join claims experts from Duck Creek and SPLICE for our informative webinar, “Maintaining Empathy in an Era of Claims Automation.” We’ll discuss the challenges and opportunities of automation customer engagement and how to determine the best strategy for your claims business.
Please note this webinar will run around 30-45 minutes.
Claims automation, also known as touchless claims, promises to transform claims handling in ways that boost performance and exceed customer expectations. Yet adoption and implementation of touchless claims remains relatively low and mostly seen within Tier 1 carriers or very simple lines of business.
In this webinar, claims experts from Duck Creek will discuss the challenges of touchless claims and how carriers can embrace emerging technologies like artificial intelligence, telematics, and automation to drive better and more effective outcomes.
Jeff To, Global Head of Insurance for Salesforce | Willy Fox, VP of Solutions at Duck Creek
Today's P&C carriers can leverage the world-class CRM of Salesforce while taking advantage of Duck Creek's legendary P&C insurance workflow processes, configuration tools, data, content and the insurtech ecosystem .
This webinar will demonstrate the capabilities of using artificial intelligence and chatbots with the Duck Creek Suite. You will see how to apply natural-language user interface experiences using a chatbot and Amazon Alexa to provide policyholders with information requests and simple activities.
Scott Fitzgerald, CMO Duck Creek Technologies | Eric Crockett, VP of IT at Coverys | Charlie Hanna from Hyland
Medical Professional Liability (MPL) is an information juggernaut. The volume, myriad sources, and constant change of data make it uniquely challenging to model, price, and handle large schedule policies and process complex claims - not to mention the amount of paperwork involved. Join Duck Creek Technologies, Hyland Software, makers of OnBase, and leading MPL insurer Coverys as we present an oral case study on implementing dynamic software solutions with the power to underpin the operations of today’s most complex and challenging data environments.
Keith Raymond, VP of Research and Consulting at Novarica | Abby Anderegg, Director of Digital Solutions at Duck Creek
Digitalization is foundational to streamlining and automating routine activities, increasing transparency internally and externally, reducing claims cycle times and offering satisfying customer experiences.
Join Novarica's VP of Research and Consulting, Keith Raymond and Duck Creek's Director of Solution Consulting, Abby Anderegg as they discuss the importance of connected systems and processes to deliver on an organization's digital agenda.
Mitch Wein, VP of Research and Consulting at Novarica | Justin Silver, Director of Solutions Consulting at Duck Creek
The availability of information about every aspect of a carrier's business all in one place coupled with more and better data arriving every day, give modern insurance CIOs the power to define competitive advantages once obscured by the limits of legacy systems.
Join Mitch Wein, VP of Research and Consulting at Novarica and Justin Silver, Director of Solution Consulting at Duck Creek Technologies as they explore the power of open platform architecture and connected ecosystems and what greater data insights can mean to your bottom line.
Chuck Gomez, VP of Research and Consulting at Novarica | Scott Fitzgerald, CMO at Duck Creek Technologi
Exceptional speed, responsiveness, efficiency, and customer service - they’re all requirements for success today, and they all require exceptional policy systems.
Join Chuck Gomez, VP of Research and Consulting at Novarica and Scott Fitzgerald, Chief Marketing Officer at Duck Creek Technologies as they examine the need for single, broad, highly-flexible policy systems in today’s business reality.
Jeffrey Goldberg, SVP of Research and Consulting at Novarica | Willy Fox, VP of Solutions at Duck Creek Technologies
P&C carriers face multi-faceted strategic decisions as they assess new operational models and SaaS options. Benefits abound if they can keep a business-first focus while leveraging the best of SaaS innovation, service delivery, and in-depth support.
Join Jeffrey Goldberg, SVP of Research and Consulting at Novarica and Duck Creek Technologies VP of Solutions Willy Fox as they delve into what scalability and preparing for a future defined by change mean to P&C carriers.
Satish Weber, Capgemini - VP, Digital Insurance Lead
First Notice of Loss (FNOL) is the key ‘moment of truth’ for insurance customers. As such, it is critical to deliver on the promise of support and protection to maintain customers’ loyalty and business.
In this on-demand webinar you will hear about how carriers can:
•Enhance customer experience by providing digital claim reporting, tracking and communication and educational capabilities
•Reduce operational costs and improve efficiency by leveraging technologies in Automation and Artificial Intelligence
•Scale and enhance the experience over time
For more details or to get a copy of the presentation please send an email to email@example.com.
Brian Williams, CEO of Saxon Insurance | Sam McGuckin, EVP Capgemini | Jeff Wargin, VP Product Management
In the Cayman Islands there is a cutting-edge carrier driving big results with it's end-to-end cloud model, capturing 25% market share in its first year of operations.
Join Digital Insurance, Capgemini and the CEO of Saxon Insurance, who's innovative technology is receiving international recognition to discover how the latest technologies, paired with the expertise of the right implementation partner can empower carriers of all sizes to grow, scale and exceed customer expectations.
Robust features allow agencies to send multiple documents out for signature, customize emails to meet branding standards, and even set up templates for quick sending options. With AssureSign’s flexible per-envelope pricing options, you can discover an eSignature solution that meets your needs and fits your budget.
Watch this demo and discover:
•Send documents out for signature with an easy-to-use print driver
•Send multiple documents to multiple signers
•Create templates for quick & easy sending options
•Customize your emails and templates to fit your agency’s brand
75% of insurers agree that developing "insurtech capabilities" will help them meet their customer's evolving demands - but how do you prioritize each innovation investment and map it to your strategic initiatives? Watch this video to learn more about the emerging digital technologies and business models successful P&C carriers are leveraging today to shape the future of our industry tomorrow.
Shon Bose, Chief Customer & Delivery Officer at DCT and Jim Struntz, Managing Director for Insurance at Accenture
Accenture has successfully completed more than 60 complex Duck Creek implementations and serviced the majority of Duck Creek integrations with top-tier insurance companies. This 3 minute video highlights details on their relationship and delivery capabilities.
Mark Breading, Partner at SMA | Fil Firmani, SVP Digital at Duck Creek Technologies | Anant Iyer, CPE at Value Momentum
Strategy Meets Action (SMA) addresses the state of digital transformation in insurance including, industry trends, long-term transformation strategies and investments and the technologies that are providing a win-win for consumers, carriers and agents alike.
Shon Bose - Chief Customer & Delivery Officer, Duck Creek and Sanjay Kanungo - Head of Packaged Solutions at Mindtree
At Duck Creek, we like our partners to have a choice. Mindtree and Duck Creek have a long-standing relationship that offers broad and deep expertise and experience. As one of the largest Duck Creek practices across the globe, Mindtree covers all of the bases for successful implementation.
Today's complex digital insurance world can create challenges for P&C Carriers of all sizes. This channel is dedicated to providing useful content to help navigate and accelerate the inevitable transformation journey we all must take to exceed expectations and shape the future of insurance.
Designing a better P&C customer experience with a connected digital ecosystemDebasis Mishra, Pacific Specialty | Jim Curtin, Cognizant & Fil Firmani, Duck Creek[[ webcastStartDate * 1000 | amDateFormat: 'MMM D YYYY h:mm a' ]]30 mins