Retail: How technology is reimagining the customer experience

Presented by

Experts from BT

About this talk

Speakers: Sarah Moseley, Head of Industry Solutions, BT David Owens, CEO and founder at Everyangle Dean Cookson, Marketing Director, Purple The past two years have been a perfect storm for retailers. Caught between the pandemic, rapidly evolving consumer demands, the supply chain crisis, and an increasing pressure to become more sustainable, retailers have been pushed to rapidly evolve and adapt to remain competitive. For many retailers, this has accelerated their digital transformation agenda far beyond anything they could have predicted. Implementing a strategy that delivers seamless, integrated, and stress-free experiences for consumers is vital. But how do you lay the foundations for digital expansion, and how do you know which technologies can make a real difference for both consumers and retail operations? In our webinar, together with our partners, Everyangle and Purple, we will: - consider the new retail landscape and its impact on digitising retail - explore some of the game-changing innovations driving retail transformation and how they are pushing the boundaries of what's possible in redefining the shopping experience whilst optimising operations - share insight into how the benefits of these technologies can be realised by laying the foundations for long-term digital expansion.
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