Improving IT Service Capability and Resilience

Presented by

Troy DuMoulin VP, Research & Development, Pink Elephant & Vincent Geffray Senior Director, Product Marketing, Everbridge

About this talk

The three key words that lay at the heart of improving IT organizational capability and sustainability are: Recovery, Resilience and Antifragility. These three words and their underlying meanings have become key in achieving business objectives in a digital economy where system uptime, performance and security are critical attributes for business survival. Each of these three key words has a different meaning, set of associated IT Management practices and automation requirements that support their goals. Join Troy DuMoulin, VP Research & Development of Pink Elephant and Vincent Geffray, Senior Director, Product Marketing of Everbridge as they provide an overview of these key concepts and describe how any organization can improve their IT Service delivery capability and sustainability by focusing on these core concepts.

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