Vincent Geffray, Sr. Director, Product Marketing, Everbridge; Chuck Darst, Sr. Product Marketing Manager, Cherwell Software
IT incidents happen all the time, from outages, application slowdowns to cyber-attacks and some more critical than others. For IT incidents which require immediate attention, IT experts must be engaged in a timely manner and different groups need to be informed and/or updated. The challenge most organizations are facing is around the coordination of IT incident response when time is of essence. For instance, how to:
- Aggregate and manage all the relevant information centrally
- Identify the appropriate information share with different roles
- Ensure timely and effective response across teams
- Enable efficient collaboration regardless of people's location
In this webinar, Chuck Darst from Cherwell and Vincent Geffray from Everbridge will explain how the integrated Cherwell-Everbridge solution helps organizations manage, control and automate their response to IT incidents to minimize the impact on their IT professionals and on their business.