Journey to the Cloud - American Airlines

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Presented by

Mark Mitchell & Zarina Standford

About this talk

For two decades, Mastering SAP has been a forum where people, technology, ideas and innovations connect. Designed to educate and inspire, the Mastering SAP Thought Leader Series takes this community online. The first case study features highly regarded HR thought leader Mark Mitchell sharing tools, tips and take-aways on “Why your HR Transformation is more important now than ever – The Future of Work!” In an ever-changing world, employees are concerned, confused and can become disengaged. To overcome this, every moment in your Employee Experience matters as Empathy & Awareness are here to shape the NEW Employee Experience. A successful HXM transformation will leverage technology to become not only the key enabler but also a key differentiator for Leaders in the execution of all your business results, your Customer Experience included! Mark led the successful transformation at American Airlines to SAP SuccessFactors, SAP HEC Payroll, SAP C4C Case Management Platform, SAP Fieldglass and Workforce Analytics. Mark is also an Independent Member of the SAP Customer Advisory Council. In this fascinating discussion, followed by live Q&A moderated by Zarina Stanford of Syniti, Mark shares why the company embarked on the journey, what was accomplished and how the program was successfully delivered. Most importantly, he’ll discuss the BENEFITS realized from the journey to the Cloud and how HR Transformation matters in a CV-19 World even more
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Syniti helps enterprises deliver data they trust to ignite growth and reduce risk. Data has the power to disrupt markets and break new boundaries. It inspires change and creates clarity to see what others cannot. As the world’s most valuable asset, trusted and understood data ignites the possibilities that turn ideas into iconic enterprises.