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The Road to Intelligent Authentication Journeys

The pressure is on. You need to build a great customer login experience that is secure but doesn’t burden your customers with complicated password requirements. But wait, there’s more – you also need to personalize the login experience and provide metrics back to the business. Legacy authentication has you boxed in. What are you to do?

Solutions like multi-factor authentication (MFA) are replacing traditional login methods but its limitations are often static and offer up inconsistent customer experiences, leading to abandonment. Organizations need an intelligent authentication approach that strikes a balance between usability, security, and customer choice.

In this webcast you will learn what Intelligent Authentication is and how it enables you to:

Easily configure, measure, and adjust login journeys using digital signals including device, contextual, behavioral, user choice, and risk-based factors

Leverage user login analytics to increase user adoption rates, and improve the customer experience

Automatically redirect suspicious users for further monitoring
Quickly consume out-of-the-box authenticators, utilize existing authenticators, and integrate with cyber security solutions — all in one place
Recorded Apr 26 2018 56 mins
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Presented by
ForgeRock's Jessica Morrison, Andy Hall and Simon Moffatt
Presentation preview: The Road to Intelligent Authentication Journeys

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  • Digital Identity and Connected Cars - Leveraging the Power of IAM Recorded: Jan 22 2020 40 mins
    Dr. Heiko Klarl, CMO, iC Consult Group and Gerhard Zehethofer, Vice President IOT, ForgeRock
    As vehicles become smarter and more connected, their technology relies on digital identity to personalise and secure the customer experience. For the fleet manager, insurance provider, consumer, and anyone else in the modern connected vehicle environment, knowing “who” can access “what” is essential.

    In this joint webinar with iC Consult and ForgeRock you learn how to build up your connected identity strategy. Not only will you create synergies with other business areas, you also gain speed and a shorter time to market when rolling out connected services and explore new business models.

    Webinars / Webcasts
    With your registration you agree that we submit your data to the Sponsor of this webinar to enable them to contact you and to do follow-up marketing. The legal basis for processing your personal data this way is our legitimate interest according to Art. 6 (1) (f) GDPR, which would be the participation of our sponsors, which contribute large portions of the costs of the Webinars / Webcasts.
  • Digitale Identität und Connected Cars - Die Power von IAM richtig eingesetzt Recorded: Jan 21 2020 39 mins
    Dr. Heiko Klarl, CMO, iC Consult Group and Gerhard Zehethofer, Vice President IOT, ForgeRock
    Fahrzeuge werden zunehmend intelligenter und vernetzter. Um das Kundenerlebnis bestmöglich zu personalisieren und zu sichern, baut ihre Technologie auf digitale Identität. Für den Fuhrpark-Manager, den Versicherer, den Verbraucher und alle anderen Akteure im Connected Car Ökosystem ist es wichtig zu wissen, "wer" auf "was" zugreifen kann.

    In dem gemeinsamen Webinar von iC Consult und ForgeRock erfahren Sie, wie Sie:
    - Ihre Connected Identity-Strategie aufbauen können.
    - Synergien mit anderen Geschäftsbereichen schaffen können.
    - Beim Rollout von vernetzten Diensten als auch bei der Erforschung neuer Geschäftsmodelle die Geschwindigkeit erhöhen und die Time-to-Market verkürzen können.

    Webinare / Webcasts
    Mit Ihrer Registrierung erklären Sie sich damit einverstanden, dass wir Ihre Daten an den Sponsor dieses Webinars weitergeben, damit dieser Sie kontaktieren und Follow-up-Marketing betreiben kann. Die Rechtsgrundlage für die Verarbeitung Ihrer personenbezogenen Daten auf diese Weise ist unser berechtigtes Interesse gemäß Art. 6 (1) (f) DSGVO, das wäre die Teilnahme unserer Sponsoren, die einen großen Teil der Kosten für die Webinare / Webcasts übernehmen.
  • Zero Trust Strategies: Security Starts When Authentication Ends Recorded: Nov 21 2019 51 mins
    Andras Cser, Principal Analyst, Forrester and Simon Moffatt, Product Management Director, ForgeRock
    Digital Transformation is at the top of every CEOs list. The need to innovate and create new digital ecosystems brings huge revenue opportunities for businesses – but it also creates tremendous security risks. As technology evolves, you need to cater for these new services and technologies to protect and enable your users, whether it’s your workforce or consumers. It’s no longer enough to put up firewalls and assume your organization is safe from malicious efforts. You must now treat every actor, application, and service as a threat until proven otherwise – but you must do so without disrupting the user experience.
    The core principle of Zero Trust is in its name: never trust, always verify. What enforces a Zero Trust model? You need to know who and or what is asking for access to applications or services. You need to be sure that users are doing what you expect them to be doing, from a location you would expect them to be in and you want them to only be doing what you think they should be doing. That’s why Zero Trust needs an effective Identity and Access Management (IAM) Platform.
  • Legacy IAM System vs. Modern IAM Platforms - Should You Stay or Should You Go? Recorded: Nov 7 2019 63 mins
    Lani Leuthvilay, Sr. Product Marketing Manager at ForgeRock, Matthias Reinwarth, KuppingerCole's Director Practice IAM, and S
    Application and infrastructure architectures are continuously changing in order to mirror the demands and challenges of modern organizational needs. A common problem with legacy systems is the inability to adapt to new business models in an ever-changing world.

    Join Lani Leuthvilay, Sr. Product Marketing Manager at ForgeRock, Matthias Reinwarth, KuppingerCole's Director Practice IAM, and Steve Giovanetti, CTO of Hub City Media in this webinar to look at:

    - The services offered in a modern IAM platform, from modern authentication, authorization and promotion, to audit, governance and compliance.
    - The scalability and flexibility required to manage billions of identities on a unified architecture.
    - The access of all identities (internal as well as external and personalized as well as technical) to potentially all connected systems and infrastructures on premises, in hybrid or multi-cloud environments.
    - Transparent and cost-efficient structuring and migration to a true next generation IAM architecture.
  • Delight Your Customer with a Digital-First Consumer Experience Recorded: Nov 6 2019 47 mins
    John Duggan, SVP ANZ & SE Asia, Daon and Nick Caley, VP, Financial Services & Regulatory, ForgeRock
    Banking services are increasingly driven by a need to deliver a more personalised user experience with the benefit of a low touch, friction-free interaction. The flexibility of various authentication methods can provide a competitive edge when combined with modern Identity Management and state-of-the-art security across all the channels for seamless user experience.

    Please join John Duggan, SVP ANZ & SE Asia of Daon and Nick Caley, VP Financial Services & Regulatory of ForgeRock, where they will examine how virtual and digital banking can leverage ForgeRock and Daon platforms and technologies to design and deliver customer journeys for digital-first customer interaction, from acquisition and onboarding to day-to-day use of services, eKYC, Strong Customer Authentication, Contextual Security and dynamic journey orchestration are the core services for successful virtual and digital banking.

    In this webinar, you will learn about:

    - Improving your competitive advantage with Digital Onboarding (eKYC) & Strong Customer Authentication

    - Leveraging adaptive and contextual security methods to strike the right balance between security and convenience

    - Avoiding abandoned customer journeys through context-driven analytics

    - From Onboarding to Transactions, how Identity Orchestration delivers the right digital outcomes.

    Join us on 6 November!
  • Using Behavioral Biometrics to Close the Gap in IAM and Fraud Detection Recorded: Sep 24 2019 44 mins
    Ben Goodman, Senior Vice President, Global Business and Corporate Development, ForgeRock and Ran Wasserman, CTO, SecuredTouch
    Your fraud detection game is strong, right? Wrong. There are gaps in your strategy that you didn’t even know existed.

    Financial institutions, eCommerce companies, ticketing services and more, are scrambling to close the gaps in their fraud detection strategies that fraudsters continue to slip through, undetected.

    In this joint webinar by ForgeRock and SecuredTouch, Ben Goodman, Senior Vice President, Global Business and Corporate Development, ForgeRock and Ran Wasserman, CTO, SecuredTouch, uncovered these challenges and proposed a new solution that is designed to close security gaps.

    The agenda covers:

    - The who, what, where, when of Behavioral Biometrics
    - The connection between your IAM and fraud detection strategies and Behavioral Biometrics
    - The application of Behavioral Biometrics against the most common use cases Behavioral Biometrics in action
  • PSD2 : Forget the Deadline – Design Great Customer Journeys Recorded: Sep 18 2019 52 mins
    Nick Caley, ForgeRock and Jean Lambert, Thales
    2019 represents a major milestone in the rewrite of Europe's Financial Services due to the deadlines required by PSD2. This webinar will take a look at how Account Providers are partnering with Thales and ForgeRock to design and deliver new Banking and Payment Journeys with Strong Customer Authentication.

    Having a clear focus on compliance with the PSD2 Regulatory Technical Standard, many Account Providers are redesigning customer journeys and introducing new methods of authentication. Customers have come to expect security and convenience, so how are you striking the right balance of just enough friction whilst offering a first class digital experience?

    Banking services are increasingly driven by a need to deliver a more personalised user experience with the benefit of a low touch, friction-free interaction. The flexibility of various authentication methods can provide a competitive edge when combined with modern Identity Management and state-of-the-art security across all the channels for a seamless user experience.

    In this webinar, you’ll learn about:

    - How Strong Customer Authentication can improve your competitive advantage
    - How you can leverage adaptive security methods to strike the right balance between security and convenience
    - How to avoid abandoned customer journeys through context driven analytics
    - From Onboarding to Transactions, how Identity Orchestration delivers the right digital outcomes

    By registering for this webinar you agree ForgeRock will maintain and process your personal information for communicating with you.
    The following partner(s) of the the above webinar(s) will have access to the list of registrants, including your contact information:
    Thales https://www.thalesesecurity.co.uk/privacy-policy
  • How to Create a Modern IAM Framework for Healthcare. Recorded: Aug 28 2019 55 mins
    Balraj Dhillon, Director, Engagement of Key Accounts Simeio Solutions, Stephen Payne, Principle Solutions Architect-ForgeRock
    Healthcare providers are using digital technology to access, secure, and share patient information in order to efficiently deliver care. Does your healthcare organization need assistance in securing and maintaining a single patient identity? Do you have an effective privacy and consent control model across your ecosystem? Without a comprehensive framework for patient data, many healthcare providers have incomplete data on patients that cannot be transferred or shared between and within differing organizations. This results in security, privacy, and data management challenges.

    In this joint ForgeRock and Simeio webinar, you will learn key strategies for modernizing your healthcare organization including:

    · Top challenges your peers face when managing data for authenticating patients, consent, and governing permissions for external physicians and partners

    · How to enable a secure, cost-effective privacy and consent model and data governance framework to unlock innovation

    · How to quickly deploy the right IAM solution for your organization, whether that is on-premise, multi-cloud, or in a hybrid model environment

    Join Balraj Dhillon, Director, Engagement, Key Accounts of Simeio Solutions, and Stephen Payne, Principle Solution Architect of ForgeRock, to learn how to modernize your healthcare organization.
  • Part 2 - Moving off of a Legacy System: How to Migrate Successfully Recorded: Aug 21 2019 60 mins
    Chaitanya Yinti, ForgeRock and Steve Giovannetti, Hub City Media
    Based on the state of my organization’s legacy IAM system, what is the best plan for migrating to a more modern platform? What is the best way to execute that plan, while also maintaining the current platform, its availability and integrity of data?

    Join ForgeRock and Hub City Media to learn how to make migrating IAM systems seamless, and the best strategies to consider for deployment.

    •Parallel Deployments vs. Coexistence vs. Rip-and-Replace: Which method makes sense for your organization? What are the pros and cons of each?
    •How to migrate efficiently, successfully and securely
    •Why migrating a wide variety of applications can be a roadblock, and how to overcome it
    •Use Case Spotlight - Successful client journeys

    By registering for this webinar you agree ForgeRock will maintain and process your personal information for communicating with you.
    The following partner(s) of the the above webinar(s) will have access to the list of registrants, including your contact information:
    Hub City Media (https://www.hubcitymedia.com/privacy-policy)
  • Part 1 - Migrating to a Modern IAM Platform: Long-term Value and Risks Recorded: Jul 24 2019 59 mins
    Chaitanya Yinti, ForgeRock and Steve Giovannetti, Hub City Media
    What is the value of replacing a legacy IAM system with a more modern, flexible platform? Why make the investment when everything seems manageable as it is now?

    Join ForgeRock and Hub City Media to learn exactly how much value a modern IAM platform can bring to your organization, and how much time, money and resources it will save you in the long run.

    Legacy IAM vs. Modern IAM - Should you stay or should you go?

    •Capabilities comparison
    •Keeping pace with current market demands
    •Preview of what a modern IAM deployment looks like
    •Short-term and long-term benefits of modernizing IAM
    •Potential roadblocks to consider and how to overcome them

    Bring your thoughts, questions and challenges to the table as we uncover the true value of modernizing your Identity and Access Management system.

    By registering for this webinar you agree ForgeRock will maintain and process your personal information for communicating with you.
    The following partner(s) of the the above webinar(s) will have access to the list of registrants, including your contact information:
    Hub City Media (https://www.hubcitymedia.com/privacy-policy)
  • Accelerate Open Banking with ForgeRock Recorded: Jul 24 2019 38 mins
    Nick Caley, Vice President, Financial Services & Regulatory and Darryl Jones, Product Management Director
    Concerned about Consent Management?
    Troubled by Third Party Onboarding?
    Alarmed by Access to Resources?

    Join us to hear how ForgeRock’s new Open Banking and PSD2 Accelerator Kits can set the pace for your development of new architecture.

    ForgeRock provides critical Identity and Access Management technology to power the redesign of banking infrastructure at massive scale.

    From the protection of API resources, to the onboarding of TPPs, managing the lifecycle of identity and consent, architecting User and Token Stores - in this webinar we’ll share ForgeRock’s Reference Architecture, Production Assets and Sandbox as a Service that can help deliver a fit for purpose Open Banking infrastructure.

    With Financial Services clients using ForgeRock’s digital identity platform to manage millions of identities across numerous customer journeys, join us for 45 minutes focused on accelerating your response to the demands of new Open Banking Standards.

    * Learn how ForgeRock helps you easily implement the Open Banking and PSD2 standards focused on TPP Onboarding, Consent and Access to Resources.

    * Review the ForgeRock Open Banking and PSD2 Accelerator Kits and the Sandbox as a Service

    * Understand more about ForgeRock’s FAPI Certified Reference Architecture, blueprints, assets and configuration
  • More Identity Protection. Fewer Data Breaches. Recorded: Jul 15 2019 30 mins
    Robert Vamosi, Senior Product Marketing Manager, & Val Dobrushkin, Head of Security Compliance, ForgeRock
    In 2018, cybercriminals exposed 2.8 billion consumer data records, costing U.S. organizations over $654 billion according to a new report from ForgeRock. The report covers data breaches affecting customer data only from January 1, 2018 through March 31, 2019. The report can be found in the attachment section of this webinar. While these are a mix of sensitive and non-sensitive sets of data, both are valuable to a criminal who can use a name, birth date, and social security number, along with someone’s email in order to build a synthetic identity used to impersonate someone online. Given this, Personal Identifiable Information (PII) was the leading type of data breach in 2018, at 97 percent. And among cybercriminals, the most frequent attack method used in 2018 was unauthorized access, comprising 34 percent of all data breaches.

    In this webinar, ForgeRock's Robert Vamosi, Senior Product Marketing Manager, and Val Dobrushkin, Head of Security Compliance, will discuss ways in which identity management can help mitigate these types of attacks.

    What you can do:

    •Take advantage of the cloud – Everything is moving to the cloud and so should identity. This includes configurations of infrastructure as a service, platform as a service, and ID as a service

    •Increase trust and reduce fraud – The ability to safely enable sensitive transactions with customers and partners by requiring and enforcing higher levels of security and assurance. Conforming with privacy rules and regulations are also an important component of building trust

    •Leverage existing IAM investments – Few organizations can rip and replace everything. Look instead at augmenting existing investments with modern advanced capabilities
  • Understanding Your Client’s Digital Identity Recorded: Jun 13 2019 63 mins
    Frances Zelazny, BioCatch & Ben Goodman, ForgeRock
    Identity is everything on the internet. Every authentication hurdle online users need to jump through, such as two-factor authentication and passwords, is aimed at one goal – verifying the identity of the user. Digital identity has never been as important as it is now and will only continue to grow in importance as digital transformation takes hold.

    Technologies like behavioral biometrics are emerging to provide authentication in a way that does not disrupt the user experience, but to implement these technologies effectively, requires a strong policy and rule engine that eases the implementation and ramp up.

    Join BioCatch’s Frances Zelazny and ForgeRock’s Ben Goodman, two well-known business strategists in this space as they explore how different technologies and platforms come together to create a full risk-based authentication solution that minimizes friction for users and provides strong security and compliance for enterprises. They will explore how the digital identity landscape has evolved, what current enterprises are doing to fight fraud and what the best practices are in creating a great customer journey across the digital lifecycle.

    In this webinar, viewers can expect to learn:
    •How digital identity has evolved into what it is today – and where it is going
    •How top enterprises are deploying new and emerging technologies and combining different capabilities to manage risk and convenience for the customer
    •The advantages of continuous authentication over traditional static authentication
    •How to easily add and implement new digital identity solutions
  • ForgeRock and Accenture: PSD2 - Just Comply or Truly Compete Recorded: May 17 2019 60 mins
    Nick Caley, ForgeRock and Hakan Eroglu, Accenture
    Join our live webinar with Accenture's Hakan Eroglu, Senior Manager – Open Banking Lead Europe and Global Expert, Payments & Digitization, and ForgeRock's Nick Caley, Vice President Financial Services & Regulatory.

    Webinar Overview:
    PSD2 and UK Open Banking regulation – a legal demand or enabler of value-added services via ecosystems and platforms?

    In this webinar we will answer:

    •What market segment has the biggest potential of Open Banking in terms of real value-add for customers and revenue growth – Retail, SMEs, Corporates?
    •How will open APIs change the customer journey and experience in the banking and payments space?
    • How are banks adapting their business and operating models to embrace innovation and generate new revenue streams?
    •What are the roadblocks? API standards, security and data protection?

    Across Europe banks, fintechs, payment processors and card issuers are adapting to the new landscape for payments and customer account data. As you architect and develop PSD2 solutions for customers, take some time to hear from Accenture and ForgeRock experts on how to go beyond the regulation.
  • La réglementation PSD2 par l'exemple Recorded: Apr 10 2019 10 mins
    Leonard Moustacchis, Senior Solution Architect, ForgeRock
    La réglementation PSD2 ne concerne pas que les institutions financières mais aussi toute société proposant un paiement sur son site. Quels sont les avantages ? Projetons nous dans 6 mois lorsque cette réglementation sera en place à travers une simulation concrète.
  • Digital Trust – is Identity the New Perimeter? Recorded: Mar 14 2019 39 mins
    Mary Writz, ForgeRock and Mark Child, IDC
    In today’s digitally transformed world, digital trust is a prerequisite for doing business that is hard to earn but very easy to lose.

    New technologies bring many ramifications from a security perspective. The number of devices and environments to protect continues to grow, complexity increases, but the traditional security perimeter is no longer an option.

    Continuous Innovation drives change in how we think about identifying users and securing systems. In this world, identity becomes the new perimeter for securing digital assets, and can even enable us to infuse continuous risk assessment into authorization decisions. The demands of a friction-free digital experience can certainly make this task more challenging, but there are ways to strategically approach the convergence of Identity, Security and Fraud.

    Mary Writz, ForgeRock and Mark Child, IDC share their view on Digital Trust and Identity as the New Perimeter and go deeper into:

    The importance of organizations approaching identity in the DX era with clear goals and a strategic vision

    The trends that allow for analysing context in order to add more security, on an ongoing basis, to authentication and authorization enforcement points

    Innovative ways to connect identity platforms to a fraud engine and using an identity proxy to redact data based on risk scores
  • Optimising the Online Customer Journey Recorded: Feb 13 2019 47 mins
    BRC / Forgerock
    With our partners at BRC, this webinar will explore how retailers can effectively manage their customers’ identities to optimise the online user journey. Gain an understanding of how and what information you are collecting about your customers online and how you can use this to boost customer loyalty and ultimately growth in your online sales.
  • MultiCloud Deployment For Millions of Identities in Minutes Recorded: Feb 12 2019 59 mins
    Warren Strange, Engineering Director and Jessica Morrison, VP Product Marketing
    Organizations are under pressure to quickly embrace DevOps and move workloads to the cloud in order to accelerate business growth. According to Gartner by 2020 75% of organizations will have deployed a multi-cloud or hybrid cloud. With this opportunity also comes significant challenges for identity teams including a lack of resources and skill-set to deploy identity across multiple cloud environments. This results in lengthy and expensive deployments. Without an identity platform that can support multi-cloud deployments, whether on AWS, Google, Microsoft Azure, etc. it is difficult for organizations to meet and scale with organizational and customer demand.

    Attend this webinar and live demo to learn how ForgeRock can help offer the fastest and most flexible multi-cloud deployment options by utilizing the power of Kubernetes technology.

    In this webinar with a live demo you will learn:
    •What multi-cloud environments organizations are using today for containerized IAM solutions and how they can meet your business needs

    •How to deploy simple, fast, and repeatable deployments across multiple clouds that avoid vendor lock-in by leveraging Docker and Kubernetes using the ForgeRock Identity Platform

    •What resources and tools are available to quickly get started on your deployment today
  • Solving New Authentication Challenges Recorded: Jan 15 2019 58 mins
    Andy Hall, ForgeRock and Martin Kuppinger, KuppingerCole
    In an increasingly hostile world, where you don't know who to trust, companies still need to be able to deliver trusted, personalized experiences for users, without making them jump through hoops to prove who they are.

    Unfortunately, most businesses are making the fundamental mistake when it comes to authentication and are thinking inside-out, but by thinking outside-in, they would automatically put the Customer first. Until now, strong (and not so strong) authentication to services seems to have been driven by an inside-out way of thinking. The institutions think about what works best for them: what fits into their infrastructure; what is the cheapest yet compliant approach? For customers, this means that they must use what their service provider offers to them.

    Companies must also be aware of insider risks and by implementing a Zero Trust approach of ‘never trust, always verify’, they can better secure the access to their assets.

    In this KuppingerCole webinar, we will address the following

    What are the changing requirements for authentication
    How to balance flexibility, adaptiveness and security in Access Management
    How companies can deliver a frictionless and riskless customer experience
  • Reimagining Identity Management Recorded: Oct 23 2018 46 mins
    Husayn Kassai (Onfido), Jeremy Grant (The Better Identity Coalition), Nathan Spanier (Remitly), Neil Chapman (ForgeRock)
    Join this live panel streamed from Money20/20 Vegas where our speakers will discuss:
    -The benefits of a secure digital identity system
    -Where does blockchain come into play?
    -Cutting through the hype: real use cases
    -Reducing risk and mitigating fraud
    -New advancements in biometrics
Modern Identity for Everyone and Every Thing
Connect, protect, and manage the digital identities of people and their things. From identity-driven security to delightful experiences, we help large organizations deepen relationships with their consumers and improve the productivity of their workforce with the industry's most modern, complete and trusted identity platform.

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  • Title: The Road to Intelligent Authentication Journeys
  • Live at: Apr 26 2018 3:00 pm
  • Presented by: ForgeRock's Jessica Morrison, Andy Hall and Simon Moffatt
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