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Understanding Your Client’s Digital Identity

Identity is everything on the internet. Every authentication hurdle online users need to jump through, such as two-factor authentication and passwords, is aimed at one goal – verifying the identity of the user. Digital identity has never been as important as it is now and will only continue to grow in importance as digital transformation takes hold.

Technologies like behavioral biometrics are emerging to provide authentication in a way that does not disrupt the user experience, but to implement these technologies effectively, requires a strong policy and rule engine that eases the implementation and ramp up.

Join BioCatch’s Frances Zelazny and ForgeRock’s Ben Goodman, two well-known business strategists in this space as they explore how different technologies and platforms come together to create a full risk-based authentication solution that minimizes friction for users and provides strong security and compliance for enterprises. They will explore how the digital identity landscape has evolved, what current enterprises are doing to fight fraud and what the best practices are in creating a great customer journey across the digital lifecycle.

In this webinar, viewers can expect to learn:
•How digital identity has evolved into what it is today – and where it is going
•How top enterprises are deploying new and emerging technologies and combining different capabilities to manage risk and convenience for the customer
•The advantages of continuous authentication over traditional static authentication
•How to easily add and implement new digital identity solutions
Recorded Jun 13 2019 63 mins
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Presented by
Frances Zelazny, BioCatch & Ben Goodman, ForgeRock
Presentation preview: Understanding Your Client’s Digital Identity

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  • Modernizing the Digital Citizen Experience Recorded: Feb 23 2021 54 mins
    miwyatt@deloitte.com, mary.writz@forgerock.com
    How to Support a Unified, Cross-Agency Experience While Reducing Risks and Costs with IAM

    Citizens can be frustrated when their digital government services don't match their private sector online experiences. Yet, many states struggle to provide a high quality, low-friction user experience due to disconnected agencies and siloed IT systems. So, why don't states unite to offer a single, secure "digital front door" across all state agencies?

    It’s time to modernize identity and access management (IAM) to provide frictionless, omnichannel citizen experiences across agencies while improving security and reducing costs. In fact, the U.S. Federal Government has allocated matching dollars for up to 90% of implementation costs.

    Join Mary Wrtiz, VP Product Management, ForgeRock and Mike Wyatt, Principal, Deloitte & Touche LLP Government and Public Service Digital Identity practice as they discuss:

    - Examples and leading practices of how modern IAM can help improve citizen experiences, trust and engagement.
    - How to mitigate risks and reduce costs with capabilities such as automation and self service.
    - Actionable next steps for state government entities planning for constituent-enabling digital transformation services
    - Why change management is critical to drive adoption, and how to market digital identity services to constituents.
    - How to access federal matching dollars for digital identity implementation costs.

    Join us for this 60 minute webinar.
  • Enhance Your Office365 Login Experience with ForgeRock Intelligent Access Recorded: Feb 16 2021 62 mins
    Steve Giovannetti, CEO, Hub City Media and Simon Moffatt, Product Management Director, Forgerock
    Enhance Your Office365 Login Experience with ForgeRock Intelligent Access

    Join Simon Moffatt, Director of Product Management at ForgeRock, and Steve Giovannetti, CTO and founder of Hub City Media for a compelling case study on a global 500's journey integrating the ForgeRock Identity Platform with Office365.

    - The challenge: Modernize access to Office365 to deliver secure and user-friendly experiences
    - The approach: Leverage ForgeRock's industry leading global Identity Platform for authentication, self service, MFA and federation
    - The value: A secure and streamlined user authentication experience that works with web, desktop and mobile Office365 applications, allowing rapid integration of legacy and future applications

    Organizations who take advantage of the ability to integrate Office365 with ForgeRock can:

    - Providing Direct Access to Various Users: Visually design user journeys for workforce and consumers with an intuitive interface that makes it easy to create a variety of security and risk profiles
    - Reducing Complexity: Offer user self service for registration, progressive profiling and forgotten credentials directly inline with the authentication experience
    - Enabling Adaptive and Modular Security: Automatically redirect suspicious users for further monitoring
    - Consolidating Existing Technologies: Seamlessly integrate legacy, on-premise, SaaS and Microsoft applications with one set of modern identity services.
  • Open Banking Accelerators to Cut CDR Costs by Up to Two-thirds Recorded: Feb 3 2021 52 mins
    Adam Biviano(ForgeRock), Malcolm Broad (ForgeRock)
    Please join ForgeRock for our upcoming webinar where we will share our recently launched Consumer Data Right (CDR) Open Banking Accelerators. The tools give banks and financial service providers a low-cost way to build and test CDR systems, which can help them save up to 66% of the costs associated with meeting the mandatory roadmap to compliance.

    Our Accelerators address three primary use cases in the open banking framework for Onboarding, Consent, and Access Authorisation and include a variety of features to help you deploy Open APIs quickly and securely.

    During the session we will demonstrate the solution benefits, features and highlights of how our Open Banking Accelerators can help you achieve CDR compliance
  • ID Bytes: How ForgeRock Enables CMS Final Rules Interoperability Requirements Recorded: Jan 28 2021 32 mins
    Justin Chin, Principal Solution Architect, Forgerock
    Identity Bytes Part 4: How ForgeRock Enables CMS Final Rules Interoperability Requirements 

    The CMS Interoperability and Patient Access final rule requires CMS-regulated payers to implement and maintain a secure, standards-based Patient Access API (using Health Level 7® (HL7) Fast Healthcare Interoperability Resources® (FHIR) 4.0.1) that allows patients to easily access their claims and encounter information, including cost, as well as a defined sub-set of their clinical information through third-party applications of their choice. 

    This rule also requires CMS-regulated payers to make provider directory information publicly available via a FHIR-based Provider Directory API. 

    We will show you how ForgeRock can help you quickly meet these new CMS requirements in a complete and secure manor, with little rework to your current applications and services.  Specifically:

    - –OAuth Authorization to FIHR APIs
    - Consent Management
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  • Beyond 2020 : Plan for a modern IAM Webinar Series Part 3: Beyond Modernize Recorded: Jan 27 2021 61 mins
    Gautam Sehgal, Cyber DevOps, Cloud and Cyber Defense Partner - PwC US LLP and Allan Foster, Chief Evangelist, ForgeRock
    Part 3: Beyond Modernization: Accelerate your cloud adoption

    Leveraging the full potential of a modern IAM platform is the first step towards eliminating your legacy headaches. Today many organizations are looking at cloud based solutions to accelerate their programs, reduce future operational requirements, and future proof their investments. ForgeRock and PwC will be your guides to successfully move your IAM system to the cloud.

    Join ForgeRock and PwC to learn how to leverage a modern IAM platform as a business enabler, and learn from the experts on

    - Migrating your IAM system to the Cloud with ForgeRock Identity Services
    - Deploying in a private cloud or hybrid cloud model with PwC’s one-click deployment
    - Use Case Spotlight - Customer Successes

    Join us for this highly informative webinar. Space is limited. Register to reserve your spot today.
  • Identity Bytes: Easily address IAL2/AAL2 using ForgeRock’s solutions Recorded: Jan 21 2021 29 mins
    Rob Miller - Principal Solution Architect, Jeff DeLong - Principal Solution Architect
    Part 3: Easily address IAL2/AAL2 using ForgeRock’s solutions

    Addressing digital methods of identity verifications and using related credentials to access corresponding protected assets has always been a desirable function for Government organizations. The need for reliable mechanisms to address IAL2/AAL2 flows is accelerated during times where in-person interactions are not advisable, or practical. Utilizing purpose-built, flexible and intelligent workflows where confidence in the transactions meets or exceeds their in-person analogs is imperative not only in order to meet regulatory mandates, but also to enable business functions and confidence in their execution.

    We will:
    - Demonstrate how to orchestrate digital identity enrollment via flexible workflows (IAL1 and IAL2)
    - Consume supplied credentials, tying them into previously validated identities to provide access capabilities that correspond to the value or importance of protected assets. Additionally, enable stronger authentication methods (MFA) that map to calculated risks when accessing protected assets (AAL and AAL2)
    - Address operational aspects of enforcing relevant standards and rapidly support IAL2 and AAL2 requirements
  • Beyond 2020 : Plan for a modern IAM Webinar Series Part 2 How to Modernize Recorded: Dec 16 2020 61 mins
    Brian Mozinski, Dir. Cybersecurity, IT Security, Privacy, and Risk - PwC US LLP and Allan Foster, Chief Evangelist, ForgeRock
    Part 2: How to Modernize: Best way to plan and execute the migration

    Based on the state of your organization’s legacy IAM system, what is the best plan for migrating to a more modern platform? What is the best way to execute that plan, while also maintaining the current platform, its availability and integrity of data?

    Join ForgeRock and PwC to learn exactly how much to modernize an IAM platform, and learn from the experts on

    - How to migrate efficiently, successfully and securely
    - Capabilities and Accelerators to expedite modernization
    - Use Case Spotlight - Successful client journeys

    This is your chance to understand the mechanics of migrating IAM systems seamlessly and consider the best strategies for deployment. How PwC and ForgeRock make it easy to predict, plan, and execute your migration while getting business owners excited about it.
  • Acelerando la transformación digital con ForgeRock Recorded: Dec 16 2020 21 mins
    Javier Drake & Alejandro Fernandez
    El ciclo de vida del acceso de clientes (CIAM) es una de las prioridades de las organizaciones y organismos, como punto principal de conexión con sus clientes y usuarios.

    Empresas financieras y aseguradoras, de comercio electrónico, telecomunicaciones, hoteleras… requieren de una gestión sencilla y amigable con sus usuarios y clientes. Es la primera toma de contacto con su negocio, la primera impresión cuenta.

    La situación actual ha provocado un cambio en la forma de consumir servicios y realizar trámites con la administración. Esto nos obliga a implementar una transformación digital ágil, segura y rápida, manteniendo siempre una gran experiencia de usuario.

    Le contaremos con una taza de café en mano, cómo ForgeRock puede ayudar en su estrategia CIAM, contándole cómo nuestros clientes están revolucionando sus negocios online.

    Enlace de la emisión del evento le será enviado dos días antes.
  • Open Banking Accelerators to Cut CDR Costs by Up to Two-thirds Recorded: Dec 16 2020 53 mins
    Adam Biviano(ForgeRock), Malcolm Broad (ForgeRock)
    Please join ForgeRock for our upcoming webinar where we will share our recently launched Consumer Data Right (CDR) Open Banking Accelerators. The tools give banks and financial service providers a low-cost way to build and test CDR systems, which can help them save up to 66% of the costs associated with meeting the mandatory roadmap to compliance.

    Our Accelerators address three primary use cases in the open banking framework for Onboarding, Consent, and Access Authorisation and include a variety of features to help you deploy Open APIs quickly and securely.

    During the session we will demonstrate the solution benefits, features and highlights of how our Open Banking Accelerators can help you achieve CDR compliance
  • Identity Bytes: Simplify Your Deployment Through DevOps Recorded: Dec 15 2020 28 mins
    Steven Jarosz - Distinguished Solutions Architect, ForgeRock
    DevOps is an ever growing area covering tools and processes which allow an organization to deliver services at a faster manner, through automation and continuous delivery. While DevOps is gaining more adoption, it is also a new to many organizations. ForgeRock has made significant investments to deliver a modern identity and access management solution that supports a multi-cloud DevOps deployment model utilizing containerization and orchestration technologies.

    This session will focus on;

    - Introducing you to DevOps tools such as Docker, Kubernetes, Helm/Kustomize, and Skaffold
    - Highlighting our Architecture and Deployment using our Cloud Deployment Model and Cloud Development Kit
    - Showing a demonstration of ForgeOps
    - Describing the relationship with microservices
  • Identity Bytes: Digital Transformation Initiatives Need To Address Fraud Recorded: Dec 9 2020 31 mins
    Michael McCarthy - Principal Solution Architect, ForgeRock
    Organizations are embracing digital transformation to find new business opportunities and increase digital interaction with their customers. This reality opens up a new threat vector for fraudulent activity. When delivering new digital services, it is in an organization’s best interest to deploy controls to mitigate fraudulent activity by malicious entities.

    The key takeaways from demo session will include;

    - Delivering exceptional digital experiences while enforcing security intelligently
    - Securing the registration of a new user identity through proper identity verification
    - Providing stronger security through continuous authentication and authorization
    - Enabling end user control through self-service without compromising security
  • Beyond 2020 : Plan for a modern IAM Webinar Series Part 1: Why Modernize Recorded: Dec 2 2020 62 mins
    Avinash Rajeev, IAM Practice leader - PwC US LLP and Allan Foster, Chief Evangelist, ForgeRock
    Part 1: Why Modernize: Building the case for replacing legacy IAM systems

    Why make the investment when everything seems manageable as it is now? We build the case for replacing legacy IAM systems – from cost savings and risk reduction to driving customer experience, deploying new commercial services, and addressing corporate compliance.

    Join ForgeRock and PwC to learn exactly why a modern IAM platform its critical for for your digital transformation, and learn from the experts about

    - Short-term and long-term benefits of modernizing IAM
    - Preview of what a modern IAM deployment looks like
    - Potential roadblocks to consider and how to overcome them

    Bring your thoughts, questions and challenges to the table as we uncover the true value of modernizing your IAM system.
  • Solving CIAM Challenges To Drive Customer Loyalty & Revenue Recorded: Nov 19 2020 60 mins
    Andras Cser, VP and Principal Analyst at Forrester and Mary Writz, VP of Product Management at ForgeRock
    Forrester has recently published The Forrester Wave™: Customer Identity and Access Management (CIAM), Q4 2020, which provides a thorough overview of the market and ForgeRock was named a leader in this report. CIAM is among the most exciting and important area in technology, as customer experience is key to driving loyalty and revenue.

    Many organizations are moving more to the cloud to support customer-facing opportunities but also need to support their on-prem legacy applications. To support this reality and enable a smooth migration to the cloud, today’s enterprises require a comprehensive hybrid cloud IAM strategy.

    Join Forgerock and guest speaker Forrester for a compelling webinar to learn how to ensure a smooth transition to the cloud through a comprehensive hybrid cloud IAM strategy and more about the criteria and methodology of the Forrester report. You will learn:

    - Key trends affecting customer experience
    - Easy-to-deploy technologies that enable customer registration, authentication and self-service
    - Technology buying behaviors, recommendations, and predictions in access management.

    If time does not permit you to join us, no problem, register today and we'll send you the replay.
  • Automate & Accelerate IAM Deployment with DevOps and Kubernetes Recorded: Nov 19 2020 45 mins
    Nick Caley (ForgeRock) & Folkert Potsma (Midships)
    Our presenters will discuss and demonstrate the benefits of automating your IAM deployment with Midships ForgeRock Accelerators.

    Nick & Folkert will explore how DevOps, automation, and infrastructure orchestration technologies such as Kubernetes are providing organisations with core tools and capabilities to securely deploy identity and access management solutions on any platform and at any time in an agile manner.

    In this webinar, you’ll learn how Midships DevOps accelerators can help you to:

    - Reduce risk as your IAM services are completely immutable
    - Drastically reduce deployment time to market
    - Save costs through efficient management of resources

    Nick Caley - ForgeRock
    Folkert Potsma - Midships
    Taweh Ruhle - Midships
    Juan Redondo - Midships

    By registering for this webinar you agree ForgeRock will maintain and process your personal information for communicating with you. The following partner(s) of the above webinar(s) will have access to the list of registrants, including your contact information: Midships (https://www.midships.io/)
  • Digital Identity: Enabling the Contact Centre of the Future Recorded: Oct 15 2020 26 mins
    Adam Butler, Telco & Media Industry Lead & Steve Gerrard, Senior Manager, Solution Architecture, ForgeRock
    When customers are calling, how do you offer a secure but great customer experience?

    In the year that everything changed, organisations have seen large portions of their customer base switch from traditional physical channels to interacting in digital channels for the first time. This has presented its own set of challenges, from trying to meet an unprecedented demand, to providing a superior customer experience with a workforce that has often been forced to work remotely, away from their normal office environment.

    Often when customers are navigating digital channels and run into an issue, their usual next step is to reach out to the contact centre to seek human involvement to solve the problem. The key challenges for any business operating a contact centre are:

    - Reducing Average Handling Time (AHT) and increasing First Call Resolution (FCR)?
    - Authenticating customers quickly and effectively, so that you are positive that the person you are speaking with is the person they claim to be
    - Extracting important and valuable context from a digital channel interaction, seamlessly into the contact centre channel?

    During this 30 minute demo, we will walk you through the customer journey to highlight these use cases. There are many more, however this is designed to show you just some of the key features that are currently available.
  • Why Your Enterprise Should Embrace Passwordless Authentication Recorded: Oct 14 2020 60 mins
    Johan Fantenberg(ForgeRock), Barney Chan(Tindo), Amit Lavi(Secret Double Octopus)
    Please join ForgeRock, Tindo, and Secret Double Octopus for our upcoming panel discussion on “Why Your Enterprise Should Embrace Passwordless Authentication” where we will delve into how true passwordless authentication will change the security landscape for enterprises.

    Today, passwords are no longer a viable authentication factor but instead a liability as they have become the favored entry point for attackers. Current alternative solutions consist of traditional two-factor authentication solutions, software tokens, SMS delivered codes, biometric scanners but are they enough to secure your enterprise?

    Johan, Amit & Barney will explore how to achieve the strongest passwordless solutions that are built on proprietary cryptography which is provenly resistant to user-side and man-in-the-middle attacks and provides a smooth and universal user experience.

    By registering for this webinar you agree ForgeRock will maintain and process your personal information for communicating with you. The following partner(s) of the above webinar(s) will have access to the list of registrants, including your contact information: Tindo (https://www.tindogroup.com/), Secret Double Octopus (https://doubleoctopus.com/legal/website-privacy-settings/)
  • Éliminez les risques et réduisez les coûts grâce à Autonomous Identity Recorded: Oct 13 2020 38 mins
    Léonard Moustacchis
    Découvrir comment l'analyse des identités et des autorisations basée sur l'IA peut aider à réduire les coûts, atténuer les risques et automatiser les privilèges d'accès.

    Les équipes informatiques et de sécurité ont du mal à gérer les anciennes solutions d'identité et à suivre manuellement des milliers de demandes d'accès et d'approbations quotidiennes. Combiné à des problématiques de contrôles d'accès basés sur les rôles (RBAC), la situation est encore plus difficile à gérer car de plus en plus d'employés travaillent à distance.

    Une nouvelle approche est en train d'émerger. Les solutions d'identité basées sur l'intelligence artificielle (IA) aident à identifier la sécurité et à accéder aux angles morts, permettant aux entreprises de comprendre rapidement qui a accès à quoi et pourquoi.

    Inscrivez-vous ici

    Dans ce webinaire, découvrez :

    - Pourquoi les anciennes solutions d'identité ne peuvent pas répondre aux besoins des entreprises d'aujourd'hui
    - Comment réduire les coûts en tirant parti d'une solution basée sur l'IA
    - Comment optimiser vos investissements en gouvernance des identités
    - Comment améliorer la visibilité, le contrôle et la gestion des accès dans toute l'entreprise
  • Maximize Your Identity Investments with AI-Driven Identity Analytics Recorded: Oct 8 2020 58 mins
    Merritt Maxim - VP, Research Director, Forrester and Tim Bedard Sr. Director, Product Marketing, Forgerock
    Artificial intelligence (AI) is becoming even more popular in addressing security risks as it enables organizations to quickly understand who has access to what and why. With new AI-driven identity analytics solutions, IT and Security teams can take action based on user access confidence scores that can help automate an organization’s access and certification requests. AI is more than not just your father’s Oldsmobile, it’s like your neighbor’s Tesla Model X.

    Join our guests from Forrester and ForgeRock to hear how AI-driven identity analytics can maximize the business value of your existing identity solutions.

    In this webinar, you will learn:

    * Why Legacy Identity Solutions are Falling Down?
    * How To Grow The Business By Leveraging an AI-driven Solution
    * How modern AI-driven solutions can increase the business value of existing Identity Governance investments
    * How companies can gain better user access visibility, control and remediation across their enterprises
  • Elimine el riesgo y reduzca los costos con el análisis de identidades Recorded: Oct 8 2020 32 mins
    Carlos Scott
    Las organizaciones globales están bajo una presión constante para reducir costes, mientras mitigan los crecientes riesgos de seguridad. Los equipos de TI y Seguridad luchan por administrar las soluciones de identidad heredadas y mantenerse al día mediante procesos manuales, con miles de solicitudes de acceso, aprobaciones y revisiones todos los días. Combinado con problemáticos controles de acceso basados en roles (RBAC), esto lo hace aún más difícil de administrar, máxime con el período actual y el incremento del número de empleados trabajando remotamente.

    Está surgiendo un nuevo enfoque. Las nuevas soluciones de identidad basadas en inteligencia artificial (IA) están ayudando a identificar la seguridad y el acceso a puntos ciegos, lo que permite a las organizaciones comprender rápidamente quién tiene acceso a qué y por qué.
  • Containerization of Directory Services - Enabling a new deployment paradigm Recorded: Sep 30 2020 61 mins
    Ludovic Poitou and Steve Giovannetti
    ForgeRock is changing the future of Directory Services with the latest update to the ForgeRock Identity Platform.

    Containerization of Directory Services, once a potentially complex deployment option, is now an entirely possible and streamlined solution!

    Join ForgeRock and Hub City Media for a look at the latest updates, suggestions for a successful containerized deployment, and the possibilities that come with the new enhancements in ForgeRock's Identity Platform.

    ForgeRock Product Management Director - Ludovic Poitou - will review the seismic updates and the new functionality available with ForgeRock Identity Platform, providing expanded options and new frameworks. Deployments can now be delivered more efficiently and succinctly, as well as with simplicity to run on containers. Ludovic will also cover which elements of the platform are auto-scalable and which are not.

    Hub City Media CTO and Founder - Steve Giovannetti - will dive into the consistently valid and successful architectures and implementations traditionally used to deploy Directory Services.

    Join this webinar to explore all of the new options that the ForgeRock Identity Platform delivers.
The Modern Identity Platform for Your Consumers, Workforce, and Things
ForgeRock®, the leader in digital identity, delivers modern and comprehensive Identity and Access Management solutions for consumers, employees and things to simply and safely access the connected world.

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  • Title: Understanding Your Client’s Digital Identity
  • Live at: Jun 13 2019 3:00 pm
  • Presented by: Frances Zelazny, BioCatch & Ben Goodman, ForgeRock
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