Delight Your Customer with a Digital-First Consumer Experience

Presented by

John Duggan, SVP ANZ & SE Asia, Daon and Nick Caley, VP, Financial Services & Regulatory, ForgeRock

About this talk

Banking services are increasingly driven by a need to deliver a more personalised user experience with the benefit of a low touch, friction-free interaction. The flexibility of various authentication methods can provide a competitive edge when combined with modern Identity Management and state-of-the-art security across all the channels for seamless user experience. Please join John Duggan, SVP ANZ & SE Asia of Daon and Nick Caley, VP Financial Services & Regulatory of ForgeRock, where they will examine how virtual and digital banking can leverage ForgeRock and Daon platforms and technologies to design and deliver customer journeys for digital-first customer interaction, from acquisition and onboarding to day-to-day use of services, eKYC, Strong Customer Authentication, Contextual Security and dynamic journey orchestration are the core services for successful virtual and digital banking. In this webinar, you will learn about: - Improving your competitive advantage with Digital Onboarding (eKYC) & Strong Customer Authentication - Leveraging adaptive and contextual security methods to strike the right balance between security and convenience - Avoiding abandoned customer journeys through context-driven analytics - From Onboarding to Transactions, how Identity Orchestration delivers the right digital outcomes. Join us on 6 November!
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ForgeRock®, is a global leader in digital identity that delivers modern and comprehensive identity and access management solutions for consumers, employees and things to simply and safely access the connected world. Using ForgeRock, more than 1300 global customer organizations orchestrate, manage, and secure the complete lifecycle of identities from dynamic access controls, governance, APIs, and storing authoritative data – consumable in any cloud or hybrid environment. The company is headquartered in San Francisco, California, with offices around the world. For more information and free downloads, visit or follow ForgeRock on social media: Facebook ForgeRock | Twitter @ForgeRock | LinkedIn ForgeRock.