Digitalize your Business Without Compromising the Customer Experience

Presented by

Johan Fantenberg - ForgeRock, Frederic Ho - Jumio, Ajay Biyani (Moderator)

About this talk

Please join Forgerock and Jumio for our upcoming fireside chat entitled Digitalize your Business without Compromising Customer Experience, where we will discuss how organizations are being forced to digitize their business model to build a consumer-first digital framework to drive customer acquisition and retention - or risk disappearing! Convenience, security, and compliance for user journeys are critical to further accelerate digital transformation. Digital ecosystems need to be able to capture the minds of your customers at speed, scale, frictionless without compromising the customer experience. Some of the topics the panel we will discuss include: - Core principles for designing a solid digital foundation for customer retention and acquisition - Digital on-boarding core strategies and principles - Data protection benchmarking and best practices - Balancing processes vs delighting customers - Digital on-boarding use cases
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ForgeRock®, is a global leader in digital identity that delivers modern and comprehensive identity and access management solutions for consumers, employees and things to simply and safely access the connected world. Using ForgeRock, more than 1300 global customer organizations orchestrate, manage, and secure the complete lifecycle of identities from dynamic access controls, governance, APIs, and storing authoritative data – consumable in any cloud or hybrid environment. The company is headquartered in San Francisco, California, with offices around the world. For more information and free downloads, visit or follow ForgeRock on social media: Facebook ForgeRock | Twitter @ForgeRock | LinkedIn ForgeRock.