Solving CIAM Challenges To Drive Customer Loyalty & Revenue

Presented by

Andras Cser, VP and Principal Analyst at Forrester and Mary Writz, VP of Product Management at ForgeRock

About this talk

Forrester has recently published The Forrester Wave™: Customer Identity and Access Management (CIAM), Q4 2020, which provides a thorough overview of the market and ForgeRock was named a leader in this report. CIAM is among the most exciting and important area in technology, as customer experience is key to driving loyalty and revenue. Many organizations are moving more to the cloud to support customer-facing opportunities but also need to support their on-prem legacy applications. To support this reality and enable a smooth migration to the cloud, today’s enterprises require a comprehensive hybrid cloud IAM strategy. Join Forgerock and guest speaker Forrester for a compelling webinar to learn how to ensure a smooth transition to the cloud through a comprehensive hybrid cloud IAM strategy and more about the criteria and methodology of the Forrester report. You will learn: - Key trends affecting customer experience - Easy-to-deploy technologies that enable customer registration, authentication and self-service - Technology buying behaviors, recommendations, and predictions in access management. If time does not permit you to join us, no problem, register today and we'll send you the replay.
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ForgeRock®, is a global leader in digital identity that delivers modern and comprehensive identity and access management solutions for consumers, employees and things to simply and safely access the connected world. Using ForgeRock, more than 1300 global customer organizations orchestrate, manage, and secure the complete lifecycle of identities from dynamic access controls, governance, APIs, and storing authoritative data – consumable in any cloud or hybrid environment. The company is headquartered in San Francisco, California, with offices around the world. For more information and free downloads, visit or follow ForgeRock on social media: Facebook ForgeRock | Twitter @ForgeRock | LinkedIn ForgeRock.