Build Tomorrow’s Financial Services: Elevate Security and Customer Experience

Presented by

Aurélie L’Hostis, Senior Analyst, Forrester and Nick Caley, RVP, ForgeRock

About this talk

Elevating customer experience without compromising on security across a rapidly changing financial services ecosystem is more important than ever. With financial vulnerability and fraud rising sharply amid the pandemic, shareholders and consumers are demanding higher standards. Regulators are also mandating financial services firms to better serve and protect customers. A strategy is needed to ensure financial services firms are providing exceptional customer experiences while placing guardrails and processes to better protect them from harm. So how can identity and access management (IAM) help you achieve this goal? Join this exclusive webinar featuring Forrester Senior Analyst, Aurélie L’Hostis and ForgeRock’s Regional Vice President, Nick Caley, to learn how to: -Incorporate fair practices and protection of consumers for your organization's products, processes, and policies -Accelerate digital adoption and strengthen brand loyalty by building a single view of customer needs across all devices, applications, and third-party platforms -Mitigate fraud and cybersecurity risks by extending identity-first Zero-Trust security through context-driven passwordless, multi-factor, (MFA) and strong customer authentication (SCA) -Drive consent-based trust by embedding privacy by design across the third-party ecosystem, allowing customers to decide how, when and with whom their data is shared
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ForgeRock®, is a global leader in digital identity that delivers modern and comprehensive identity and access management solutions for consumers, employees and things to simply and safely access the connected world. Using ForgeRock, more than 1300 global customer organizations orchestrate, manage, and secure the complete lifecycle of identities from dynamic access controls, governance, APIs, and storing authoritative data – consumable in any cloud or hybrid environment. The company is headquartered in San Francisco, California, with offices around the world. For more information and free downloads, visit or follow ForgeRock on social media: Facebook ForgeRock | Twitter @ForgeRock | LinkedIn ForgeRock.