Four Technologies for Designing Captivating Digital CIAM Journeys

Presented by

ForgeRock and Deloitte

About this talk

If the past 20 months has taught us anything, it is that our customers have moved from the physical to the digital world at breakneck speed. Nearly everything needs to be transacted seamlessly, or risk losing consumers. What does it take to “win” in this new digital realm? The answer involves all things identity. Join identity specialists from Deloitte and ForgeRock as they put the Consumer Identity and Access Management (CIAM) journey under a microscope, providing insights into how 4 essential technologies are improving the digital online experience for users while also improving security. * Progressive Profiling - anonymous to pseudonymous to prospect to customer * User behavioral change detection - how do we respond when the user behavior changes while online? * Seamless multi-factoring in a world that doesn’t like MFA - can passwordless and frictionless meet the challenge? * Continuous authentication during high risk transactions - how can the user journey be secured post-logon? But not content with just discussing, we’ll actually demo the “drag and drop” orchestration capabilities of ForgeRock Intelligent Access, showing how you can integrate these technologies with a “low code/no code” effort, and also rapidly alter them at a moment’s notice when risk profiles change. Speakers: Anish Srivastava Customer Identity & Access Management (CIAM), Strategic Growth Offering Lead Deloitte & Touche LLP Deepak Goyal Risk & Financial Advisory Manager Deloitte & Touche LLP Ben Goodman SVP, Global Business and Corporate Development ForgeRock
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ForgeRock®, is a global leader in digital identity that delivers modern and comprehensive identity and access management solutions for consumers, employees and things to simply and safely access the connected world. Using ForgeRock, more than 1300 global customer organizations orchestrate, manage, and secure the complete lifecycle of identities from dynamic access controls, governance, APIs, and storing authoritative data – consumable in any cloud or hybrid environment. The company is headquartered in San Francisco, California, with offices around the world. For more information and free downloads, visit or follow ForgeRock on social media: Facebook ForgeRock | Twitter @ForgeRock | LinkedIn ForgeRock.