Best Practices for Customer Identity: How to Evaluate CIAM Providers

Presented by

Ashley Stevenson, VP, Product & Solution Marketing, ForgeRock and Gabe Albert, Managing Director, Digital Identity, Accenture

About this talk

Today, all consumers, whether they’re customers, patients, or citizens, rate the organizations they engage with based on their experiences. In part one of our two-part webinar series, we covered customer experience trends and innovations in customer identity and access management (CIAM) technology designed to meet them. But, as you evaluate CIAM, how do you determine which capabilities are critical, especially for large organizations? What about companies with multiple digital channels and several brands? Or those with millions of customers and multinational operations? Get answers to these questions and more during our upcoming webinar: Best Practices for Customer Identity: How to Evaluate CIAM Providers. Attend this session with live Q&A as ForgeRock and Accenture experts discuss: - What CIAM use cases and capabilities large organizations need to consider when planning their customer identity roadmaps - Examples from customers, including HSBC, Amer Sports, and Telkomsel, that illustrate how enterprise-grade CIAM solves the most complex challenges - What questions are critical for large organizations to ask CIAM providers - Best practices for evaluating providers for customer identity Register today for this informative webinar. We hope to see you there!
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ForgeRock®, is a global leader in digital identity that delivers modern and comprehensive identity and access management solutions for consumers, employees and things to simply and safely access the connected world. Using ForgeRock, more than 1300 global customer organizations orchestrate, manage, and secure the complete lifecycle of identities from dynamic access controls, governance, APIs, and storing authoritative data – consumable in any cloud or hybrid environment. The company is headquartered in San Francisco, California, with offices around the world. For more information and free downloads, visit or follow ForgeRock on social media: Facebook ForgeRock | Twitter @ForgeRock | LinkedIn ForgeRock.